Moda Furnishings UK Reviews

Name: Moda Furnishings UK
Rating: 4.78

4.8 Rating 4,350 Reviews

96 %

of reviewers recommend Moda Furnishings UK

Company Reviews

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Metrics

4.8

Based on 4,350 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0333 355 9089

Location:

Riverpark Road, ,
M40 2XP

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“easy peasy”

Helpful Report

Posted 3 years ago

Hey Michael, Thanks for your 5* review, I'm really pleased to hear how simple our services are to use :) Robyn @ Moda

Posted 3 years ago

“An excellent Company with great quality products and so far when ordering great customer service. We had been looking at the website and were lucky enough to be near to the Caterham showroom where we were lucky to be dealt with by Leana and Kirsty who were very helpful and had a great understanding of the products and of our needs. We even changed our minds about 15 mins after leaving the shop and nothing was too much trouble for Leana to cancel and reorder, ensuring that we were satisfied with what was an important order for us. Thankyou”

Helpful Report

Posted 3 years ago

Hello Ian, Thanks so much for your great review, I'm really happy to hear Leana and Kirsty in our Caterham branch provided such a great service! We will always ensure the ordering process is as simple as can be and amending an order is no bother to us as we know sometimes you can be spoilt for choice haha :) Robyn @ Moda

Posted 3 years ago

“Wonderful customer service .joe and Rebecca were so helpful in listening to us and pointing us in the right direction in making our choices.An all around enjoyable experience at the Manchester store.”

Helpful Report

Posted 3 years ago

Hi Alison, Thanks for your 5* review, I'm so pleased to hear how happy you are with the service provided by Joe and Rebecca at our Manchester showroom, I hope you love the furniture once the delivery is made! Robyn @ Moda

Posted 3 years ago

“An excellent Company with great quality products and excellent customer service. We had been looking on line but discovered a store near to us in Caterham where we were lucky to be dealt with by Leana and Kirsty who were extremely helpful and very understanding of how important to us it was to make the right choice. We even changed our mind about 15 mins after putting in an initial order and nothing was too much trouble for Leana to cancel and reorder. Thankyou”

Helpful Report

Posted 3 years ago

“Nice and easy ordering process thank you”

Helpful Report

Posted 3 years ago

Good afternoon Susan, Thanks for your positive review, its really to hear your order process was nice and simple :) Robyn @ Moda

Posted 3 years ago

“very easy”

Helpful Report

Posted 3 years ago

Hello Stacy, It's great to see your 5* review so thanks for this! Robyn @ Moda

Posted 3 years ago

“Looking forward to receiving our new furniture”

Helpful Report

Posted 3 years ago

Hey Terry, Thanks for your 5* feedback, we just know you'll be very happy once your furniture arrives :) Robyn @ Moda

Posted 3 years ago

“This is the 2 nd set of Moda furniture I have purchased , Great service from Matt, Pip and James from selecting our furniture with great advice in the showroom and excellent delivery service from the team . Thank you from a very happy customer”

Helpful Report

Posted 3 years ago

Hi Rachel, It's great to see you are a returning customer of ours and you are happy with your 2nd set of furniture :) If you need anything further in the future please do let us know Robyn @ Moda

Posted 3 years ago

“Very easy to use website”

Helpful Report

Posted 3 years ago

Hey Rachel, Its great to hear how easy our website is to use, so thanks for the positive feedback :) Robyn @ Moda

Posted 3 years ago

“I would have liked a cover included with my purchase, which I noticed other retailers have. Otherwise a good online shopping experience.”

Helpful Report

Posted 3 years ago

Good afternoon Ingrid, Thank you for your honest, great feedback! As we are a luxury brand retailer with superior quality across all products I'm afraid accessories don't come free of charge with orders but I will certainly take away your feedback :) If you do need any future help or assistance please don't hesitate to contact us. Robyn @ Moda

Posted 3 years ago

“Great”

Helpful Report

Posted 3 years ago

Hello Neil, It's great to see your 5* review, so thanks for this! Robyn @ Moda

Posted 3 years ago

“Thank Matt & Pip, We found the experience to be 5 star. Thanks for your help and support. We would definitely recommend Moda and you to friends and family. Thanks Chris”

Helpful Report

Posted 3 years ago

Hi Chris, It's great to hear that you would recommend us so thank you very much for such a positive review :) Robyn @ Moda

Posted 3 years ago

“On arrival yesterday we were met by Matt, Pip and James who were really helpful in finding just what we needed also making a phone call for us and all at a really good price.”

Helpful Report

Posted 3 years ago

Hey Nick, Thanks so much for the 5* review! I'm very pleased to hear the guys provided great help and assistance :) Robyn @ Moda

Posted 3 years ago

“Customer service was very good, not pushy but helpful would recommend”

Helpful Report

Posted 3 years ago

Good afternoon, It's great to see your review Craig so thanks for taking the time to post this! Robyn @ Moda

Posted 3 years ago

“Great experience with Matt, Pip and James not pushy and a very professional service.”

Helpful Report

Posted 3 years ago

Hello Craig, Thanks for your positive review, I'm pleased to hear your great comments! Robyn @ Moda

Posted 3 years ago

“Great service and knowledge from the Moda team , Matt Pip and James Thank you”

Helpful Report

Posted 3 years ago

Hi, Thank you for your 5* review, this is fantastic to see :) Robyn @ Moda

Posted 3 years ago

“Products really good quality, staff were welcoming and very helpful. First time visiting this store will definitely be returning. We were served by Pip who was really pleasant and very helpful.”

Helpful Report

Posted 3 years ago

Good afternoon, Thank you for your positive review, this is really great to see and I'm ever so pleased to hear you've had a great experience! Robyn @ Moda

Posted 3 years ago

“We have been down to Moda clearance today and the staff Matt, Pip and James all were excellent and went above and beyond to help us find and purchase the product we wanted. Great customer service”

Helpful Report

Posted 3 years ago

Hello Lisa, Thanks for visiting our clearance warehouse, I'm pleased to hear you found the items you was looking for :) Robyn @ Moda

Posted 3 years ago

“Great garden furniture, pip and James were both very helpful”

Helpful Report

Posted 3 years ago

Hello, Thanks for your feedback, I'm pleased to hear the guys helped you with your purchase :) Robyn @ Moda

Posted 3 years ago

“Nice customer service. With Matt.”

Helpful Report

Posted 3 years ago

Hey, Thanks for your 5* review, this is great to see! Robyn @ Moda

Posted 3 years ago

Moda Furnishings UK is rated 4.8 based on 4,350 reviews