Moda Furnishings UK Reviews

Name: Moda Furnishings UK
Rating: 4.78

4.8 Rating 4,350 Reviews

96 %

of reviewers recommend Moda Furnishings UK

Company Reviews

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Metrics

4.8

Based on 4,350 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0333 355 9089

Location:

Riverpark Road, ,
M40 2XP

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Will wait and see when delivered to comment ...website good all round .”

Helpful Report

Posted 3 years ago

Thanks for the review. Hopefully we'll be closer to the 5* when your beautiful new furniture comes! Let us know if you need anything in the meantime! Jack @ Moda

Posted 3 years ago

“Left within the time allotted by Paul and Mike. Both v efficient, polite and helpful. They put the furniture together and showed me how to adjust the seats. V pleased with it”

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Posted 3 years ago

“We have bought furniture from Moda before and have been very pleased with the product quality and service. We have ordered another piece and needed to re-schedule the delivery; Daniel made it very easy to get a date that suited us! Great customer service.”

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Posted 3 years ago

Its great to see your review, we hope you are very pleased with your garden furniture :) Thank you, Robyn @ Moda

Posted 3 years ago

“Super Easy”

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Posted 3 years ago

Thanks so much! Jack @ Moda

Posted 3 years ago

“Delivery men was fantastic very helpful x”

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Posted 3 years ago

Thanks so much for your review! We're so happy you're pleased. Enjoy your lovely new furniture! Jack @ Moda

Posted 3 years ago

“Jason and Lewis were very helpful , leaving furniture where directed and also giving guidance for when I put it all together”

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Posted 3 years ago

Thank you so much for your review! Jack @ Moda

Posted 3 years ago

“Very good communication from ordering to delivery. Really good delivery by helpful guys. Leon and John, thank you.”

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Posted 3 years ago

Thank you so much for your lovely review! Jack @ Moda

Posted 3 years ago

“Fabulous service. Needed to change my delivery date. Daniel from deliveries was very helpful and changed date to a more suitable day with no problem”

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Posted 3 years ago

“Excellent service from Matt, Paul and Garry !! Saw it at 1.30 delivered by 3.30.. and it’s exactly what we wanted !!”

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Posted 3 years ago

Thank you so much for your review! Jack @ Moda

Posted 3 years ago

“Excellent product and excellent service! We are over the moon with our 8 seat eton dining set. We live in a rural area and access is not great... Garry kindly changed our delivery slot to suit and Paul and Matt went above and beyond to deliver... can’t thank you enough!! I would give 10 stars!”

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Posted 3 years ago

Thank you so much for your sparkling review! Ten star customer service is easy with eleven star customers! Have the best summer with your fab new Moda furniture! Jack @ Moda

Posted 3 years ago

“Excellent customer service.”

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Posted 3 years ago

Thank you so much for your lovely review from everyone in CS at Moda! Jack @ Moda

Posted 3 years ago

“Fabulous service, friendly and very informative with the instructions and keeping us updated on time of delivery. Credit it to your company. Drivers name was Paul and Mike”

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Posted 3 years ago

Thank you so much for your lovely review! Jack @ Moda

Posted 3 years ago

“Louis and Anthony delivered our furniture very nice and efficient guys excellent service. Thank you”

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Posted 3 years ago

Thank you so much for your review! The guys will be thrilled with your feedback! Jack @ Moda

Posted 3 years ago

“Great service yet again”

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Posted 3 years ago

“We are delighted with the quality of our ARC garden furniture and all the supporting accessories we purchased but the attention to detail by the two delivery drivers (Barry & Damion) and the delivery arrangements made by Daniel exceeded our expectations. We were promised a 3 hour delivery slot, an advance text message and a phone call 30 minutes prior to arrival - it all happened to time- very impressed.”

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Posted 3 years ago

Thank you so much for your lovely review! Enjoy your lovely new furniture and have a wonderful summer! Jack @ Moda

Posted 3 years ago

“Delivery men was fantastic very helpful x”

Helpful Report

Posted 3 years ago

Thanks so much for your lovely review! I'll let the deliveries team know you were pleased! Jack @ Moda

Posted 3 years ago

“Really happy with the customer experience at Moda. The order process was straight forward and customer services kept me updated on delivery status along the way, and even delivered much earlier than expected. The delivery personnel, Mark and Brian, were so friendly and professional. Called me to let me know they were on their way. They delivered with care and provided helpful advice on how to put the furniture together. Thanks again”

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Posted 3 years ago

Thank you so much for your lovely review! It really spurs everyone in the office on to hear fabulous feedback like this & be sure I'll pass it on to Mark & Brian too! Let us know if there's anything else you need and have a gorgeous summer with your beautiful Moda furniture! Jack @ Moda

Posted 3 years ago

“Thanks to Moda and especially Leon & John who delivered my new furniture, they were very professional and very helpful.”

Helpful Report

Posted 3 years ago

Thank you for a great review! Have a lovely summer enjoying your new luxury moda furniture! Joe K @ Moda

Posted 3 years ago

“Wonderful customer service. Leon and John who delivered our furniture were so friendly and efficient. Thank you Moda.”

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Posted 3 years ago

“Very helpful and easy to order”

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Posted 3 years ago

Our sales team and also our new and improved website make it easy for our customers to order. Have a great summer! Joe K @ Moda

Posted 3 years ago

Moda Furnishings UK is rated 4.8 based on 4,350 reviews