Moda Furnishings UK Reviews

Name: Moda Furnishings UK
Rating: 4.78

4.8 Rating 4,351 Reviews

96 %

of reviewers recommend Moda Furnishings UK

Company Reviews

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Metrics

4.8

Based on 4,351 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0333 355 9089

Location:

Riverpark Road, ,
M40 2XP

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service from Moda. Delivered ahead of schedule, courteous, polite and helpful delivery drivers. Excellent furniture quality. In summary we’re really pleased and would definitely order from them again.”

Helpful Report

Posted 4 years ago

“Thank you Gary in the clearance and Louis and Lewis who delivered our addition to the Ledbury set. Nothing is too much trouble and everybody goes the extra mile to provide first class customer service. Thanks!”

Helpful Report

Posted 4 years ago

Hi Deb, Amazing review on our customer service, our clearance manager and the delivery team! I will be sure to pass your comments on, thank you! Have a great summer relaxing and enjoying your Moda Furnishings! :) Take care Danielle @ Moda

Posted 3 years ago

“Excellent services from ordering to delivery very polite people to deal with thanks Gary, Louis and Lewis”

Helpful Report

Posted 4 years ago

Hello there, Thank you for your great feedback, from ordering to delivery - it's fantastic to know the process was smooth and efficient! Have a lovely summer and take care! Danielle @ Moda

Posted 3 years ago

“Absolutely delighted with the furniture. Brilliant customer services. The delivery men Louise and Lewis were brilliant. Nothing too much for them and they took the furniture around the back garden for me. Not an easy access garden but they never complained and were really helpful, polite and friendly. Couldn’t fault them. I intend to order some more good and will be recommending Moda Furnishings to all my friends and Family.”

Helpful Report

Posted 4 years ago

Hello there, Thank you so much for the amazing review on our service, especially our deliveries team! It's fantastic to see you will be a returning customer and of course - we're delighted to hear you'll recommend us to friends and family! :) Have a lovely summer kicking back and relaxing on your new Moda Furnishings! :) Danielle @ Moda

Posted 3 years ago

“Great Service 😊”

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Posted 4 years ago

Thanks for the 5-star review regarding the service you have received! Great feedback! I hope you enjoy your furniture! Joe @ Moda

Posted 4 years ago

“Leon & John delivered our furniture today. They were super friendly and maintained social distancing. We’re really happy with the quality of the furniture and love our fire pit coffee table! Cannot wait for some nice weather now, roll on summer! Thank you.”

Helpful Report

Posted 4 years ago

Laura, Leon and John will be delighted with this review! Thank you. Our contactless delivery means you can rest assured your furniture will be delivered by our expert in-house team! Have a great Summer! Joe @ Moda

Posted 4 years ago

“Mike and Chris who delivered my furniture were excellent”

Helpful Report

Posted 4 years ago

Thanks, Mark! Always great to hear our delivery team are doing a great job. Stay Safe! Joe @ Moda

Posted 4 years ago

“Great friendly service from Leon and John”

Helpful Report

Posted 4 years ago

Hello there, Amazing 5* review on our deliveries team, I'll be sure to pass the feedback on! :) Have a great summer and take care! Danielle @ Moda

Posted 3 years ago

“Took delivery of part 1 of 2 of my order from Moda today from Nyle and Barry. Superb service, all assembled and put together for me. Zero rubbish left behind and the chaps were super efficient and friendly. Perfect.”

Helpful Report

Posted 4 years ago

Hi Lance, Thank you for the 5* on our amazing delivery team! Great to know the 1st delivery went well! :) Hope the sun is shining bright ready for your 2nd delivery so you can enjoy your new Moda furnishings properly! :) Take care Danielle @ Moda

Posted 3 years ago

“Wonderful furniture, well built and good value. Delivery team of Nyle and Barry were very helpful”

Helpful Report

Posted 4 years ago

HI Mike, Great review on our quality and feedback on our amazing deliveries team! :) I will be sure to pass your comments on! :) Enjoy your new Moda Furnishings! Danielle @ Moda

Posted 3 years ago

Helpful Report

Posted 4 years ago

“Great service from John and Garry. Extremely professional and very good at their job. Furniture is of excellent quality and installed to a very high standard. After installation both John and Garry advised me of the after service and took away all packaging. Great job boys. Will recommend. Thanks Again.”

Helpful Report

Posted 4 years ago

Hi John, Thank you kindly for the amazing feedback on our quality and service from Gary and John - i will pass on your lovely comments! Delighted to hear you'll recommend us! :) Have a fantastic summer enjoying your Moda Furnishings! Danielle @ Moda

Posted 3 years ago

“Prices changed while refreshing screen!”

Helpful Report

Posted 4 years ago

Hello Shivani, thank you for your feedback, I would like to look into this further, even though I note you have gone on to order with us as we have not increased our prices over the last 2 weeks. If you would like to discuss this further, please do get in touch by email support@modafurnishings.co.uk and ask to speak with me. In the meantime, I hope the rest of your experience with Moda is 5-star. Joe @ Moda

Posted 4 years ago

“Brilliant services”

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Posted 4 years ago

Hi Haydn, Thanks so much for the 5* on our services, it's greatly appreciated! Have a lovely summer and take care! Danielle @ Moda

Posted 3 years ago

“Len and John were very friendly and helpful”

Helpful Report

Posted 4 years ago

Hi Sophie, Brilliant review on our amazing delivery team, thank you! I will be sure to pass on your comments! :) Take care Danielle @ Moda

Posted 3 years ago

“Thrilled with our Moda sofa purchases. Excellent website, with chat function. All queries answered very quickly and were clearly explained. Leon and John did a fantastic job delivering our furniture, keeping us informed of the exact delivery time and were polite and very helpful.”

Helpful Report

Posted 4 years ago

Thank you so much for this great review of your entire experience with us, we really appreciate it. I hope you enjoy your beautiful new furniture Stay Safe! Joe @ Moda

Posted 4 years ago

“For the price I would of liked assembly included.”

Helpful Report

Posted 4 years ago

Hi Ryan, Thank you for your honest feedback, we take all of our customers comments on board and I will ensure this is submitted into the customer forum to be taken into consideration in future. Have a lovely summer and take care! Danielle @ Moda

Posted 3 years ago

“would be very good but website does have a habit of stalling and when your using filters and look at an item it loses the filters when you go back a page”

Helpful Report

Posted 4 years ago

Hi Steve, Thank you for your honest feedback on our website. As we do take all of our customer feedback on board - you'll be happy to know we have now updated the website to ensure it's clearer and more customer friendly and easier to navigate :) Have a lovely summer enjoying your Moda Furnishings! Danielle @ Moda

Posted 3 years ago

“Online presentation very good”

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Posted 4 years ago

Hi Brenda, Great to see your positive feedback on our website, thank you! Have a lovely summer relaxing and enjoying your Moda Furnishings! :) Take care Danielle @ Moda

Posted 3 years ago

“Wxcellwt. Third one I’ve purchass”

Helpful Report

Posted 4 years ago

Hi Victoria, Thank you so much for the great 5* review and amazing to see you are one of our many loyal and existing customers! :) Have a lovely summer enjoying all of your Moda Furnishings - you know where we are if you need us! :) Take care Danielle @ Moda

Posted 3 years ago

Moda Furnishings UK is rated 4.8 based on 4,351 reviews