Moda Furnishings UK Reviews

Name: Moda Furnishings UK
Rating: 4.78

4.8 Rating 4,350 Reviews

96 %

of reviewers recommend Moda Furnishings UK

Company Reviews

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Metrics

4.8

Based on 4,350 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0333 355 9089

Location:

Riverpark Road, ,
M40 2XP

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service You get an immediate response Really helpful and positive delivery, Lee and Lewis delivery drivers couldn’t have been more helpful”

Helpful Report

Posted 3 years ago

“Leon & his team were very accommodating & did exactly as asked and explained clearly how to use the fire in the table. Great service!”

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Posted 3 years ago

“Just had our furniture delivered and fitted by Terry and Dale. They did an excellent job and we are very grateful”

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Posted 3 years ago

“Just had our furniture delivered and fitted by Terry and Dale. They did an excellent job and we are very grateful”

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Posted 3 years ago

“On time and very helpful”

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Posted 3 years ago

“Delivery driver Liam and Lewis did a great job of setting up the furniture and clearing packaging away. Showed me how to put up and manoeuvre parasol. Furniture looks great. Looking forward to using the fire pit. Just one minor flaw. Screws were missing from the gas ignition panel, which hopefully will be sent to us in the post.”

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Posted 3 years ago

“easy”

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Posted 3 years ago

Our new and improved website along with our dedicated sales team make it easy for our customers to order from our wide range of luxury furniture. Thank you for the amazing review, I.

Posted 3 years ago

“Fantastic customer service!!! Andy and Ryan in delivery team very helpful!!”

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Posted 3 years ago

“Si far the service has been very good: excellent sales advisors and long opening hours are highlights. The long wait time for delivery is not ideal, I would wait for delivery of my items which I hope will be without any major delay as I still want to enjoy my furniture this summer.”

Helpful Report

Posted 3 years ago

Hello, I am so sorry about the long lead times. Due to worldwide shipping issues these are longer than we like but we are working hard to reduce these wherever possible. Thanks for the great review. I'm sure you will be enjoying a glass of wine on your Moda Furniture in no time. Joe @ Moda

Posted 3 years ago

“Great site , look forward to receiving the furniture and enjoying the hopefully great british summer...!!”

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Posted 3 years ago

Thank you for an amazing review, A! I hope you have a great summer enjoying your new luxury furniture! Joe K @ Moda

Posted 3 years ago

“Excellent service”

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Posted 3 years ago

We're all about the 5 star service, J! Thanks for sharing your feedback Stay Safe Joe @ Moda

Posted 3 years ago

“Quality site”

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Posted 3 years ago

Thanks for the 5 stars and great feedback on our website. Stay Safe! Joe @ Moda

Posted 3 years ago

“navigation a little tricky otherwise seamless process”

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Posted 3 years ago

Thanks for the feedback on the website. Some customers are finding the new layout a little tricky. We are working hard to review feedback and make changes to improve where we can. Thanks so much Joe @ Moda

Posted 3 years ago

“top shop”

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Posted 3 years ago

Thank you for the 5* review, J. I hope you have a great summer! Joe K @ Moda

Posted 3 years ago

“Excellent service and delivery. Delivery staff (Andy and Ryan) were very punctual, friendly, and assembled the furniture with precision. I would highly recommend Moda outdoor furniture.”

Helpful Report

Posted 3 years ago

So pleased you received such excellent service from Andy & Ryan. Enjoy your new, luxury furniture! Joe K @ Moda

Posted 3 years ago

“Excellent service. Delivered our garden furniture on the day they said and John and Garry were very helpful. Furniture was put together in 20 minutes. Really happy with quality. Would definitely recommend.”

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Posted 3 years ago

Another great review for Garry and John, thanks P! So pleased your impressed with the quality and service - we pride ourselves on delivering a truly 5 star service. Stay Safe! Joe @ Moda

Posted 3 years ago

“So pleased with my garden furniture delivered & assembled today by Lewis & Barry Exceptional product & service from start to finish”

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Posted 3 years ago

Such a great review P! Great to hear you are delighted with your Moda order , delivered by Lewis and Barry. Have a great Summer Joe @ Moda

Posted 3 years ago

“Wasn't 100% clear what the right cover was for the furniture I had purchased so had to phone and use the chat function”

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Posted 3 years ago

Really appreciate the feedback regarding the website, C! We have recently relaunched the site, so this feedback is really useful. Thank you! Stay Safe! Joe @ Moda

Posted 3 years ago

“Just had our set delivered by Louis and Anthony. The team were great and the set looks amazing!”

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Posted 3 years ago

Fantastic, J! Looks like you may have some lovely weather today to enjoy your first morning coffee on your new Moda suite! Enjoy Joe @ Moda

Posted 3 years ago

“Great website Looking forward to receiving my outdoor furniture”

Helpful Report

Posted 3 years ago

We love to hear feedback about our new website, thanks for sharing. I am sure you will love your suite once it arrives! Joe @ Moda

Posted 3 years ago

Moda Furnishings UK is rated 4.8 based on 4,350 reviews