Moda Furnishings UK Reviews

Name: Moda Furnishings UK
Rating: 4.78

4.8 Rating 4,350 Reviews

96 %

of reviewers recommend Moda Furnishings UK

Company Reviews

Questions

Metrics

4.8

Based on 4,350 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0333 355 9089

Location:

Riverpark Road, ,
M40 2XP

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Was extreme happy with the product, service provided and by the install team Leon and Nyle. Thumbs up for me”

Helpful Report

Posted 3 years ago

Hi Andy, Thank you for taking the time to leave us a 5* review. I will be sure to pass this on to the delivery team and it is great to hear they provided such excellent service. Joe K @ Moda

Posted 3 years ago

“Ok”

Helpful Report

Posted 3 years ago

Hi Gurdit, Thank you for leaving us a review. If there is anything we can assist with, please contact our team at support@modafurnishings.co.uk Have a nice day. Joe K @ Moda

Posted 3 years ago

“Great installation and removal of packaging of outdoor 8 seater furniture, fire table and two sunbeds. Extremely efficient delivery completed with a smile from Danny & Mark.”

Helpful Report

Posted 3 years ago

Hi Gar, Thank you for leaving us a 5* review. Our platinum delivery service means our team assemble all of the items and remove any packaging. It is great to hear you were happy with this service. Joe K @ Moda

Posted 3 years ago

“Excellent prompt delivery by Leon and Nyle of replacement cover”

Helpful Report

Posted 3 years ago

Hi Moller, Great to hear the delivery of your weather cover was prompt and excellent. Thank you for taking the time to leave us a 5* review. Joe K @ Moda

Posted 3 years ago

“Easy to use website, been very impressed with quality of furniture. Hoping the all weather covers ordered will protect from winter weather to allow us to enjoy for years to come,”

Helpful Report

Posted 3 years ago

Quality and service are key to the Moda brand, Deborah! So pleased you are happy with your purchase Deborah and the service delivered. Joe K @ Moda

Posted 3 years ago

“Super nice lads & efficient delivery by Leon & Lyle”

Helpful Report

Posted 3 years ago

Our Delivery Team will be delighted with this review!. Our free standard contactless delivery means you can rest assured your furniture will be delivered by our expert in-house team! Joe K @ Moda

Posted 3 years ago

“Review for delivery boy Rob and John. Absolutely lovely and helpful, made sure everything was ok before they went.”

Helpful Report

Posted 3 years ago

Hi NH, Thank you for taking the time to leave us a review! I will be sure to pass this on to Rob and John. Joe K @ Moda

Posted 3 years ago

“we have received excellent service from Moda following our purchase of sofa and coffee table. We were kept informed of progress of our order throughout and delivery and assembly done on date confirmed. Unfortunately our coffee table has developed a fault, we reported this and within minutes of supplying photos of fault a decision to replace was confirmed to us. Absolutely excellent service from the team at Moda and the quality of product matches the service.”

Helpful Report

Posted 3 years ago

Hi Iain, I am glad to hear our dedicated customer service team were able to resolve this for you quickly and efficiently and you are enjoying your new, luxury furniture from us! Thank you for leaving us a review. Joe K @ Moda

Posted 3 years ago

“Good quality and great delivery guys. An even better if point would be to keep communicating with us during the delays on delivery. We had to chase which is not good.”

Helpful Report

Posted 3 years ago

Hi Jeff, Thank you so much for this great review of your entire experience with us, we really appreciate it. I hope you enjoy your beautiful new furniture Joe K @ Moda

Posted 3 years ago

“Great delivery by Terry and Craig. Courteous and professional. Many thanks”

Helpful Report

Posted 3 years ago

Hi D, Our Delivery Team will be delighted with this review! Thank you, D. Joe K @ Moda

Posted 3 years ago

“Hi just a short message to say thanks to Louis & Anthony for trying to resolve our quality problem, alas equipment supplied didn’t allow them to do that, but the guys were very apologetic. Once again thanks guys”

Helpful Report

Posted 3 years ago

Hello, It is great to hear our team were able to resolve this issue for you quickly and efficiently and to a high standard. Thank you for taking the time to leave us a review and enjoy your new furniture. Joe K @ Moda

Posted 3 years ago

“Nyle and Leon were amazing. Efficient, friendly and helpful. Thank you for delivering my new furniture!”

Helpful Report

Posted 3 years ago

Hi Rona, Quality and service are key to the Moda brand, Rona! So pleased you are happy with your purchase and the service delivered by Nyle and Barry. Joe K @ Moda

Posted 3 years ago

“Excellent experience”

Helpful Report

Posted 3 years ago

Hi Mark, Great to hear you have had such an excellent experience with us at Moda. Enjoy your new furniture! Joe K @ Moda

Posted 3 years ago

“Very happy with the furniture we purchased.It was delivered on time and we were contacted on the day by the two delivery guys, Rob and John, letting us know their progress and when they were almost at our home.They were polite and friendly and happy to put the two boxes where we wanted them.Nothing was too much trouble for them.”

Helpful Report

Posted 3 years ago

Hi Sue, I will be sure to pass this on to Rob and John and the whole delivery team. Great to hear they delivered such excellent service. Joe K @ Moda

Posted 3 years ago

“Superb service from Louis and Anthony when they delivered our furniture this evening, working through the dark and cold.”

Helpful Report

Posted 3 years ago

Hi Laura, Thank you for leaving such great feedback which I will be sure to pass on to Louis and Anthony. Joe K @ Moda

Posted 3 years ago

“Very pleased with furniture bought.Delivered on time and kept informed by the two delivery guys Rob and John as to exact timing of getting to us.Also they were very happy to put boxes where we wanted them and they were polite and professional.Nothing was to much trouble for them.”

Helpful Report

Posted 3 years ago

“Good quality and great delivery guys. An even better if point would be to keep communicating with us during the delays on delivery. We had to chase which is not good.”

Helpful Report

Posted 3 years ago

Hi Jeff, Thank you for taking the time to leave us a review. I am very sorry regarding the delays to your order, but I am glad you are happy with the quality and service from the team here at Moda. Enjoy your new furniture! Joe K @ Moda

Posted 3 years ago

“I just want to say a really big thank you to the delivery drivers Rob & John, so friendly & helpful, pleasure to have met them both, 👍”

Helpful Report

Posted 3 years ago

Hi Mr and Mrs Carter, Thank you for the amazing feedback, which I am sure Rob and John will be thrilled to receive. Enjoy your new, luxury furniture! Joe K @ Moda

Posted 3 years ago

“Excellent customer service team , they always respond immediately !!! The drivers Danny and Mark were very polite and courteous!!”

Helpful Report

Posted 3 years ago

Hi Jenny, Our dedicated customer service team are on hand to help with any queries you may have both quickly and efficiently. Thank you for the 5* review! Joe K @ Moda

Posted 3 years ago

“Excellent service, kept up to date regarding deliveries etc Louis & Anthony delivered our furniture this morning (3.11.2021), friendly & cheerful; explained what part of the set was in which box & said about not over tightening the screws! Very pleased”

Helpful Report

Posted 3 years ago

Our Delivery Team will be delighted with this review! Thank you. Our free standard contactless delivery means you can rest assured your furniture will be delivered by our expert in-house team!

Posted 3 years ago

Moda Furnishings UK is rated 4.8 based on 4,350 reviews