Moda Furnishings UK Reviews

Name: Moda Furnishings UK
Rating: 4.78

4.8 Rating 4,350 Reviews

96 %

of reviewers recommend Moda Furnishings UK

Company Reviews

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Metrics

4.8

Based on 4,350 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0333 355 9089

Location:

Riverpark Road, ,
M40 2XP

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Matt & Dave delivered a new addition a matching armchair to our fabulous corner sofa set. Wonderful service as previously couldn’t ask for more. Great service and great personal touch from Matt. Thank you Helen”

Helpful Report

Posted 3 years ago

Thank you for such a great review, H! I will be sure to pass this on to the delivery team. Have a great summer and enjoy your new, Moda furniture! Joe K @ Moda

Posted 3 years ago

“Amazing looking furniture for garden and superb platinum delivery from Lewis and Damien B, who couldn’t have been more helpful.”

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Posted 3 years ago

Great to hear you are loving your new outdoor furniture! Have a great summer enjoying it :) Joe K @ Moda

Posted 3 years ago

“It would be handy if the appropriate cover was suggested on the same page as the furniture.”

Helpful Report

Posted 3 years ago

Thank you for the review M. The weathercovers along with all additional items for the set are located next to the photo in the section called 'Compliment your set'. I hope this helps. Have a great day! Joe K @ Moda

Posted 3 years ago

“Great delivery service very helpful and courteous.”

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Posted 3 years ago

“Beyond thrilled! Huge thanks to Peter & Paul for taking such care in setting it all up for us.”

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Posted 3 years ago

“Danny and Graham did an excellent set up - fast polite and unobtrusive - absolutely love the set.”

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Posted 3 years ago

“Very very helpful delivery men. Respectful, clean and tidy and patient regarding set up on the patio. Very pleased. Need to check one of feet isn’t bent and is the rattan weave only. Other than that great.”

Helpful Report

Posted 3 years ago

“Great guys, polite, on time, accommodating the request to move big pots around the patio to give room for furniture. Louis and Anthony 👍👌👌👍”

Helpful Report

Posted 3 years ago

Thank you for your review, i'm sure the guys will be very pleased to hear your feedback! Take care, Robyn @ Moda

Posted 3 years ago

“So pleased with it corner sofa set, the quality is great. It was delivered by Mat & Daz who were very polite and friendly. They even waited for me as I was running late from the school run. Most delivery drivers would just leave. And they placed it where I wanted it in the garden and set it all up which I appreciated. Would definitely recommend.”

Helpful Report

Posted 3 years ago

Its great to hear Mat & Daz provided that great customer service and you are happy with your new furniture :) Take care, Robyn @ Moda

Posted 3 years ago

“Very helpful at ordering, furniture delivered on time and put together quickly by the friendly duo, Louis and Anthony. Love the furniture, great quality.”

Helpful Report

Posted 3 years ago

“Damion and Cosmin were friendly and very professional. I received a call to let me know they were on their way. Upon arrival they had to remove all the packaging from my furniture to get it down the side of my house into the garden. It looks amazing and they done a great job, will 100% recommend.”

Helpful Report

Posted 3 years ago

Thanks for taking the time to leave your review, we are delighted to hear the guys have a done a great job in delivering your furniture :) If you need anything at all just let us know! Robyn @ Moda

Posted 3 years ago

“Had our furniture delivered today by John & Garry. Very professional team,even though it was 7.30 in the morning! Furniture quickly assembled and all packaging cleared away”

Helpful Report

Posted 3 years ago

Thanks for your feedback, we are pleased to hear you are happy with your new furniture and we are sorry for the early wake up call, We hope it was worth it! Take care, Robyn @ Moda

Posted 3 years ago

“Very disappointed that you charge an extra £90 for proper delivery. Expensive quality product from a up market firm you should deliver to your garden free of charge.”

Helpful Report

Posted 3 years ago

Hello, D! Our standard delivery is free. Our drivers would unload this where you direct them to do so. Our platinum service includes setup, installation and removal of all packing, which does carry a charge of £90 I hope this helps. Joe @ Moda

Posted 3 years ago

“Leon & John were superb, called me before delivery to ensure we were there and dropped it all off nice and safely. The two armchairs we ordered are amazing , super comfy and we will ordering more from Moda. Customer services also fantastic”

Helpful Report

Posted 3 years ago

Great to hear you are delighted with your purchase, hopefully we have an amazing Summer so you can enjoy in full! Stay safe Joe @ Moda

Posted 3 years ago

“Good service and delivery team Pete and Jason T were very courteous and punctual! Will definitely use again.”

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Posted 3 years ago

Pete and Jason can always be relied upon to do a great job. Thanks for the fab feedback and we look forward to welcoming you back soon! Joe @ Moda

Posted 3 years ago

“Staff were very friendly and helpful.”

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Posted 3 years ago

Just what we like to hear! We always aim to provide 5-star service! Joe @ Moda

Posted 3 years ago

“Very helpful customer services”

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Posted 3 years ago

Thank you so much from everyone in Customer Service! Jack @ Moda

Posted 3 years ago

“So far so good. Just ordered despite extra expense, because much happier with the quality compared with IKEA, furniture Village, various garden centres. Very helpful staff especially Leana in Caterham store and Janine in customer services. I will await to see how the order progresses, whether they stick to 8-10 week time frame and how the platinum delivery service goes.”

Helpful Report

Posted 3 years ago

Thank you so much for your wonderful review! Jack @ Moda

Posted 3 years ago

“Really good experience. Damion C and his colleague Cosmin were excellent. Called in advance to check and advise of time and we’re respecting of the property, rules of distancing and assembled everything professionally and swiftly. Great service. Thanks.”

Helpful Report

Posted 3 years ago

So happy to hear you received such great service from the delivery team. Enjoy your new luxury furniture. Joe K @ Moda

Posted 3 years ago

“Very good service from the delivery men, especially Rob. Phone call before delivery.”

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Posted 3 years ago

Have a lovely summer enjoying your new, luxury Moda furniture. Thank you for a great review! Joe K @ Moda

Posted 3 years ago

Moda Furnishings UK is rated 4.8 based on 4,350 reviews