Moda Furnishings UK Reviews

Name: Moda Furnishings UK
Rating: 4.78

4.8 Rating 4,350 Reviews

96 %

of reviewers recommend Moda Furnishings UK

Company Reviews

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Metrics

4.8

Based on 4,350 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0333 355 9089

Location:

Riverpark Road, ,
M40 2XP

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Efficient and polite delivery by Terry S & Damien B. Thank you”

Helpful Report

Posted 3 years ago

“Leon and Colin were fab. Very polite, helpful and explained exactly what needs to be done including after care. Thanks guys. 😊”

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Posted 3 years ago

“Absolutely fabulous service from the start to the finish very helpful and the delivery guys are really good go above and beyond to make sure you get your furniture in where you want it wouldn't go anywhere else for my garden furniture thank you”

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Posted 3 years ago

“Excellent delivery service, all furniture unpacked and checked.”

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Posted 3 years ago

“Excellent service and delivery… as usual! Would highly recommend Moda. The delivery drivers were very polite and helpful, Leon and Colin… very happy customer”

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Posted 3 years ago

“The delivery guys are incredible. Calling when on way, and really helpful and friendly !!”

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Posted 3 years ago

“The delivery guys are incredible. Calling when on way, and really helpful and friendly !!”

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Posted 3 years ago

“Delivery was excellent they rang to let me know what time they would be arriving the delivery guys Leon and Colin were fab so helpful, set up the furniture for me and explained how to use the gas fire pit. Not used furniture yet but looks fab can't wait to start using it, thanks Moda Furnishing.”

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Posted 3 years ago

“Excellent service from Moda, love my garden furniture - great quality! Thank you to Paul & Mike who delivered the furniture, great customer service.”

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Posted 3 years ago

“Kept us regularly informed about delivery time and than on delivery the delivery men Jason G and James S were both very curtesy and helpful”

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Posted 3 years ago

“Leon and Colin delivered my furniture. Excellent communication from the outset, they text an hour before delivery to say they were on their way, when they arrived they took time to explain how to set up the furniture and ensured everything was there that I had ordered. Would highly recommend and super pleased with my purchase.”

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Posted 3 years ago

“Just received furniture. We used the premium delivery service and Michelle and James were great being both very friendly and professional Everything was set up perfectly all packaging removed Thanks Neil”

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Posted 3 years ago

“Pete and Paul were very courteous and friendly and brought the sofa through the house and into the garden without a problem. I am very happy with my Moda furniture.”

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Posted 3 years ago

“Fab outdoor sofa. Delivery team (Pete abs Paul) where very helpful and polite. They called in advanced to give approximate ETA and navigated a tight drive to deliver the furniture. Would have scored 5 out of 5 but when I contacted Moda to ask about clamps to join furniture together the first response was ‘... there are only 3...). That didn’t seem right so I contacted Moda again and one of the team responded to say she would send another 3 out. And she did. Really happy with sofa but the glass table top looks dirty due to material. Would definitely recommend.”

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Posted 3 years ago

“Delivery was excellent. Can not fault them. Not used furniture yet but hoping it will be good.”

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Posted 3 years ago

“Great service, friendly customer service - delivered earlier than we had thought which was a plus. Our delivery guys, Michelle and James were also great, kept us informed as to when they would be arriving, very helpful and explained everything to us carefully. Love my new furniture . Thank you”

Helpful Report

Posted 3 years ago

“Great experience Staff in the warehouse helpful Product good quality and great value Delivery within 48 hours and drivers Colin and Leon were excellent help, nothing too much trouble. Put the set where it needed to be in a difficult to access space, and made sure was happy before leaving. A credit, thank you, have used Moda before and will again. Will readily recommend.”

Helpful Report

Posted 3 years ago

“Excellent delivery service, all furniture unpacked and checked.”

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Posted 3 years ago

“The furniture is very well made and looks superb. My only criticisms are that the plastic stays that tie two pieces together would benefit from a metal alternative and the U shape arrangement we have would be even better if the corners and end recliners were properly interchangeable. The sales staff in the Manchester Showroom were so helpful as were the delivery guys (Kevin W and Dave H) for who nothing was too much trouble. The furniture arrived in cardboard cartons - maybe a return service for the packaging could work - there’s a lot of it!”

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Posted 3 years ago

“Very good delivery and installation, cleared all waste away and showed us all we needed to know!”

Helpful Report

Posted 3 years ago

Moda Furnishings UK is rated 4.8 based on 4,350 reviews