Moda Furnishings UK Reviews

Name: Moda Furnishings UK
Rating: 4.78

4.8 Rating 4,350 Reviews

96 %

of reviewers recommend Moda Furnishings UK

Company Reviews

Questions

Metrics

4.8

Based on 4,350 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0333 355 9089

Location:

Riverpark Road, ,
M40 2XP

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic chat service helped give me confidence to place order.”

Helpful Report

Posted 3 years ago

Our dedicated sales and customer services team are available via telephone, web chat and email to offer their assistance and answer any questions you may have. Have a lovely Easter. Joe K @ Moda

Posted 3 years ago

“Fantastic company from start to finish, product delivered with in 3 days, Andy & Ryan the delivery/assembly men were so polite and most efficient a real asset to the company. This has been a refreshing experience and I would would be happy to recommend this company to anyone.”

Helpful Report

Posted 3 years ago

We are so happy that you received such amazing service from the whole Moda team. We hope you have a lovely Easter and summer enjoying your new luxury furniture from us. Joe K @ Moda

Posted 3 years ago

“Terry and Graham who delivered a d assembled the furniture were superb. Very prompt delivery- quicker than what website initially indicated which is great. Furniture is lovely.”

Helpful Report

Posted 3 years ago

It is great to hear that you received such great service from our deliveries team. Have a great summer and enjoy your new, luxury furniture! Joe K @ Moda

Posted 3 years ago

“good service”

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Posted 3 years ago

Thanks for your review, this is great to see! Robyn @ Moda

Posted 3 years ago

“I have just ordered some furniture so i can only rate the experience so far which has been good”

Helpful Report

Posted 3 years ago

Thanks for your review, its great to hear the ordering process was a positive one! We just know you will be happy once your furniture arrives :) Take care, Robyn @ Moda

Posted 3 years ago

“Brilliant no problems very nice friendly chaps even carried furniture uphill to my summer house Thank you so much”

Helpful Report

Posted 3 years ago

Its great to see your 5* review! We hope you have a lovely bank holiday weekend with your new furniture :) Thanks, Robyn @ Moda

Posted 3 years ago

“Abdnjsjxjfndbsb”

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Posted 3 years ago

“Easy to use”

Helpful Report

Posted 3 years ago

“Brilliant no problems very nice friendly chaps even carried furniture uphill to my summer house Thank you so much”

Helpful Report

Posted 3 years ago

Hi D, Thank you for your lovely review on the drivers. We shall ensure to pass this to them. Have a lovely Easter weekend. Thank you, Lia @ Moda

Posted 3 years ago

“Really pleased it arrived in 2 weeks (website said 3-6), was told I'd receive a text on the day with a time window, I didn't but a quick easy call got me a time. Drivers Mike and Graham called 20 mins ahead of arrival, arrived on schedule and were very friendly, carried it all through to back garden too. Furniture is solid, very comfy and well made. You get what you pay for!”

Helpful Report

Posted 3 years ago

Hi D, Thank you very much for your 5* review on your experience with us. We are so happy to hear all is well and I hope you have a lovely weekend with your brand new furniture ! Many thanks, Lia @ Moda.

Posted 3 years ago

“Peter & Paul were very polite and efficient. They called in advance to confirm delivery and arrived on time.”

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Posted 3 years ago

I will be sure to pass this on to Peter & Paul. I hope you have a lovely Easter and enjoy your new Moda furniture! Joe K @ Moda

Posted 3 years ago

“Excellent service from Moda once again. Thanks to Terry and Graham for an on time pick up of the return.”

Helpful Report

Posted 3 years ago

Glad we were able to deliver excellent customer service again for you. Have a lovely Easter! Joe K @ Moda

Posted 3 years ago

“Great service from start to finish. The two guys who installed our furniture, Paul and Mick, were extremely professional and polite. Would highly recommend.”

Helpful Report

Posted 3 years ago

We hope you enjoy your new luxury moda furniture! I will pass on this amazing feedback to Paul & Mick. Have a lovely Easter! Joe K @ Moda

Posted 3 years ago

“Fantastic servis, delivered by Pete & Paul who did a great job setting our beautiful furniture up. Thank you!”

Helpful Report

Posted 3 years ago

Our platinum delivery service means our delivery team will assemble your furniture and remove the packaging. Have a lovely Easter! Joe K @ Moda

Posted 3 years ago

“Good customer service, answered queries promptly. Really pleased with our new garden furniture set. Excellent quality and delivered when expected.”

Helpful Report

Posted 3 years ago

Hi M, Thank you for your lovely review based on your experience with us. I am very happy to hear all is well and hears hoping the sun stays around for the summer ! Many thanks, Lia @ Moda.

Posted 3 years ago

“Good customer service, answered queries promptly. Really pleased with our new garden furniture set. Excellent quality and delivered when expected.”

Helpful Report

Posted 3 years ago

Thanks for your review, its great to hear you are happy with your new furniture! Have a nice bank holiday weekend :) Take care, Robyn @ Moda

Posted 3 years ago

“Our new Moda furniture is everything and more we had hoped for. Expertly delivered by Andy and Ryan two of the nicest guys you could meet. From ordering on line to securing a delivery date everything went very smoothly we would highly recommend to anyone needing outdoor furniture”

Helpful Report

Posted 3 years ago

Thank you for taking the time to leave your review, we are very pleased to hear such positive comments :) We know you will enjoy your furniture for many years to come! Robyn @ Moda

Posted 3 years ago

“The site can has a few bugs and slow to change screen at times”

Helpful Report

Posted 3 years ago

Hi L Sutcliffe, Thank you for your honest feedback. We are always working to try and make things easier for the customers to navigate around the website and honest feedback is taken onboard to improve. If you need any further help, please do not hesitate to contact us and we would be happy to assist. Thank you, Lia @ Moda.

Posted 3 years ago

“Furniture excellent. Unfortunately items were missing and/or not available. Delivery guys very helpful”

Helpful Report

Posted 3 years ago

Hi There, Thank you for your 4* review. I am happy to hear the quality of the furniture met your expectations. We would love to help further on the missing items, please drop us a email on support@modafurnishings.co.uk and we can assist further. Thank you, Lia @ Moda.

Posted 3 years ago

“Delivery was on time and Barry & Damion were extremely polite & helpful and assembled everything with no fuss. We found a few minor defects on a couple of items of the furniture but so far Moda have been great with their customer service and will be replacing this items. Great to experience no fuss customer service for a change.”

Helpful Report

Posted 3 years ago

Hi There, Thank you very much for taking the time to leave us a review. Your comments on Barry and Damion shall be fed back to them, which they will appreciate ! The customer service given to customers is something we very much pride on and I am confident this will all be resolved quickly and efficiently. Many thanks, Lia @ Moda.

Posted 3 years ago

Moda Furnishings UK is rated 4.8 based on 4,350 reviews