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Moda Furnishings UK Reviews

4.8 Rating 4,350 Reviews
96 %
of reviewers recommend Moda Furnishings UK
4.8
Based on 4,350 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Over A Month
On-time Delivery
96%
Accurate And Undamaged Orders
Greater than 91%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Returns Process
Easy
Read Moda Furnishings UK Reviews
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Phone:

0333 355 9089

Location:

Riverpark Road, ,
M40 2XP

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Anonymous
Anonymous  // 01/01/2019
Great company
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Posted 2 years ago
Hey Nick, Thanks for your kind comments this is great to see. Robyn @ Moda
Posted 2 years ago
Website was easy to navigate with lots of pictures of the products
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Posted 2 years ago
Hello Sharon, Thanks for your 5* review, its great to hear our website is easy to use. Robyn @ Moda
Posted 2 years ago
We went into the shop in Caterham. We were helped by Kirstie who was so extremely helpful and such a lovely young lady. We will back to place our order
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Posted 2 years ago
Hi, Thank you for your positive review, I'm so pleased to see you had a great visit to our Caterham showroom. Robyn @ Moda
Posted 2 years ago
We love modafurnishing
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Posted 2 years ago
Hey, It's great to see your review so thanks very much. Robyn @ Moda
Posted 2 years ago
First class.
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Posted 2 years ago
Hello, Thank you for your 5* review. Robyn @ Moda
Posted 2 years ago
We came down the the caterham store today and had such a lovely welcome from Kirsty, she showed us through the showroom but what amazed us most was her understanding of what we wanted it was just such a pleasure talking with her my husband and I couldn’t have left happier. Thank you
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Posted 2 years ago
Hello Sally & Mark, Thanks so much for taking the time to leave this great review, I'm so pleased to see Kirsty has provided a fantastic service. Robyn @ Moda
Posted 2 years ago
Clear response to query. Disappointing that I have to purchase a better quality cover as one supplied has ripped. No response to on line email query at beginning of January. When I phoned this morning matter was immediately dealt with and resolved. I did get a discount code but still have to pay for better quality cover which hopefully will not rip this year.
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Posted 2 years ago
Hello Shelia, Thank you for your review. I was disappointed to hear that you had no response to an online query at the beginning of January as our response time is really quick so I wanted to look into this matter as soon I could and I'm afraid the only correspondence I can see was email communication back in 2020 and then the email sent today which I can see a response was given within 11 minutes so I am sorry if there was a mix up with emails or a problem at the beginning of January. I can see your original order was placed in 2019 and as our weather covers do only hold a 12-month warranty this is why we are unable to supply a free replacment I'm afraid but it's great to see you have taken advantage of our sale discount and have ordered a new one which will be delivered to you within the next 8 working days. Our newly designed covers will give you peace of mind that your furniture will have high protection. If you do need any further assistance in the future please just let us know. Robyn @ Moda
Posted 2 years ago
Delivery guys were on time and very helpful upon arriving.
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Posted 2 years ago
Good morning Ben, Thanks so much for your 5* review this is great to see! Robyn @ Moda
Posted 2 years ago
easy to find replacement
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Posted 3 years ago
Hello Brennan, Thanks for your 5* review, its great to see our services are easy to use. Robyn @ Moda
Posted 2 years ago
Brilliant service from all Moda staff, big thank you to Nyle, Robyn and the delivery men for all there help can’t praise them enough Regards Alan.
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Posted 3 years ago
Good morning Alan, Thanks so much for your review, It's been a pleasure dealing with you and I'm pleased to hear all has gone well with your delivery! Robyn @ Moda
Posted 3 years ago
James and Micheal were polite and helpful for the delivery
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Posted 3 years ago
Hey, It's great to see your review so thanks for this. Robyn @ Moda
Posted 3 years ago
James and Michael were very friendly, chatty and efficient and unpacking our furniture. They explained everything clearly.
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Posted 3 years ago
Hi Sarah, I'm pleased to hear the guys provided a great service so thanks for your review! Robyn @ Moda
Posted 3 years ago
Delivery drivers James and Michael very professional, great service and representatives for the company.
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Posted 3 years ago
Hi Steve, Thanks for your 5* review, It's great to see your delivery was positive! Robyn @ Moda
Posted 3 years ago
Delivery drivers James and Michael very professional, great service and representatives for the company.
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Posted 3 years ago
Hi Steve, Thanks for your 5* review, It's great to see your delivery was positive! Robyn @ Moda
Posted 3 years ago
Absolutely delighted with our new outdoor furniture . Wonderful service , from the showroom sales staff ( Joe K ) to our delivery guys -Andy and Ryan . We used the Platinum Service , which was very professional .
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Posted 3 years ago
Hi Alasdair, It's fantastic to hear such positive comments so thank you very much! I'm so pleased to hear how much of a great experience you have had with us and I will definitely ensure the guys mentioned in your review receive your kind feedback. Robyn @ Moda
Posted 3 years ago
easy website and very detailed.
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Posted 3 years ago
Hey Jenny, Thanks for your 5* review, this is really appriciated. Robyn @ Moda
Posted 3 years ago
Awaiting product but seems fine so far...
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Posted 3 years ago
Hello Simon, Thanks for your review, I know you will love the products once they arrive! Robyn @ Moda
Posted 3 years ago
very helpful lady on customer services, bought a storage box to compliment my Ledbury sofa and firepit
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Posted 3 years ago
VERY GOOD CHOICE, WEBSITE VERY GOOD, PAYMENT SYSTEM VERY GOOD
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Posted 3 years ago
Good morning Sascha, Thanks for your great review! Your kind, positive comments are fantastic to see. Robyn @ Moda
Posted 3 years ago
EXCELLENT SERVICE, VERY EFFICIENT AND EASY TO USE
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Posted 3 years ago
Hi Marc, I'm very pleased to hear your positive comments so thanks for your review! Robyn @ Moda
Posted 3 years ago
Moda Furnishings UK is rated 4.8 based on 4,350 reviews