Moda Furnishings UK Reviews

Name: Moda Furnishings UK
Rating: 4.78

4.8 Rating 4,351 Reviews

96 %

of reviewers recommend Moda Furnishings UK

Company Reviews

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Metrics

4.8

Based on 4,351 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0333 355 9089

Location:

Riverpark Road, ,
M40 2XP

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is the third time I’ve purchased from Moda as I believe the quality of the product to be the best on the market. Ive dealt with Georgina on all occasions and found her service to be of the very highest standards.”

Helpful Report

Posted 4 years ago

Hello Jason, we love to receive feedback from loyal customers. So pleasing to hear your comments regarding the quality of our product and the support given by Georgina. I hope you enjoy your new purchase. Stay safe! Joe @ Moda

Posted 4 years ago

“Many thanks to Leon and John for delivering my furniture today, prompt, polite and efficient”

Helpful Report

Posted 4 years ago

Thanks for the great feedback. The benefit of having an in-house delivery team means we can provide a delivery service that really works for our customers, offering slots that suit you, with COVID safe contact-free delivery. Joe @ Moda

Posted 4 years ago

“Fantastic service from start to finish and quality of furniture is very good. John and Leon from the delivery team were brilliant - turned up bang on time, were extremely professional and helpful and took the time to explain everything we needed to know about our new furniture.”

Helpful Report

Posted 4 years ago

“Couldn’t be happier with the service we have received and super fast delivery. Ant and Louis dropped of the items super fast and very lovely gents. Thanks”

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Posted 4 years ago

We're really proud of our in-house delivery service and team, Julia! Thanks for the great feedback, we really appreciate it. Joe @ Moda

Posted 4 years ago

“Absolutely delighted with our purchase and the delivery men - Leon and John - were absolutely fantastic! We’re quick and thorough and explained all we needed to know. Thanks guys.”

Helpful Report

Posted 4 years ago

Thank you Tracey, Leon and John will be delighted with your feedback. I hope you enjoy your beautiful suite. Joe @ Moda

Posted 4 years ago

“Web site really slow for some reason but we ordered in the end. Hope furniture will be great!”

Helpful Report

Posted 4 years ago

Hai, thanks for this really useful feedback. Site speed is really important for us, ensuring we create a fast and easy to use site for our customers to find their ideal Moda product. I will definitely look into this. Stay Safe! Joe @ Moda

Posted 4 years ago

“Very easy to follow on-line ordering”

Helpful Report

Posted 4 years ago

Always great to hear customers are finding the right product and being able to order with ease. Thanks Jeremy, we love your feedback. Joe @ Moda

Posted 4 years ago

“Ryan and Richard are a very pleasant team, they went above and beyond making sure I was happy with the location of my furniture. Thankyou will recommend moda to family and friends”

Helpful Report

Posted 4 years ago

Great review, thanks so much for your comments on our in house delivery service! I hope you have lots of time to relax on your new furniture. Joe @ Moda

Posted 4 years ago

“Absolutely delighted with our purchase and the delivery men - Leon and John - were absolutely fantastic! We’re quick and thorough and explained all we needed to know. Thanks guys.”

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Posted 4 years ago

“V Good”

Helpful Report

Posted 4 years ago

“Leon and John delivered today - freezing weather, narrow country lanes. Arrived when they said they would, very pleasant polite and helpful. Thanks to both.”

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Posted 4 years ago

“Big thank you to Leon and John. Really glad I bought the packing service. Well worth the money. They put the furniture together very quickly and took all the packaging away. Really pleased with the products. They are well made and comfortable. Also delivered much earlier than expected.”

Helpful Report

Posted 4 years ago

Hello! Thanks for the great review and the 5 Stars! Our Platinum Delivery really does take the stress out of setting up your new outdoor furniture. Delighted you felt the benefit and that John and Leon looked after you. Stay safe Joe @ Moda

Posted 4 years ago

“Did a couple of on line chats to check something then ordered it.”

Helpful Report

Posted 4 years ago

Hi Helen, I would love to talk with you a little further to understand how we could of 'got it right, first time' Please do contact me support@modafurnishings.co.uk and we can arrange a call. Thanks for the 4 stars and really useful feedback. Joe @ Moda

Posted 4 years ago

“Perfect. The team kept in touch so we knew exactly when to expect them. They also unpacked and took away all the packing material and in these days of lockdown it was a pleasure to have such cheerful company, albeit at a distance! Thank you.”

Helpful Report

Posted 4 years ago

“Ps see my review just sent. The names were Louis and Andy.”

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Posted 4 years ago

“Excellent service including delivery by Louis and James!”

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Posted 4 years ago

“excellent”

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Posted 4 years ago

“very easy”

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Posted 4 years ago

“It is so nice in these very difficult times to deal with such decent people. We are delighted with the garden furniture we bought from Moda but even more impressed by the service we had from the customer service and sales team. In particular a young lady in customer service called Danielle who I can honestly say went above and beyond. She was very knowledgeable, helpful and understanding. Many thanks Danielle”

Helpful Report

Posted 4 years ago

“Helpful efficient telephone sales service.”

Helpful Report

Posted 4 years ago

Moda Furnishings UK is rated 4.8 based on 4,351 reviews