Moda Furnishings UK Reviews

Name: Moda Furnishings UK
Rating: 4.78

4.8 Rating 4,350 Reviews

96 %

of reviewers recommend Moda Furnishings UK

Company Reviews

Questions

Metrics

4.8

Based on 4,350 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0333 355 9089

Location:

Riverpark Road, ,
M40 2XP

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, the guarantee is honoured and faulty parts replaced with no fuss. Excellent communications from start to finish and great delivery guys in Leon and John.”

Helpful Report

Posted 3 years ago

Thank you for the feedback! It's always great to hear we are doing a good job, we hope you enjoy your lovely new furniture. Chris @ Moda

Posted 3 years ago

“very easy and clear process”

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Posted 3 years ago

Thank you so much for your review, that is exactly what we aim for here at Moda! We hope you have an amazing summer.

Posted 3 years ago

“online chat very helpful - thanks.”

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Posted 3 years ago

Thank you so much for your review, customer service is essential to our brand! We’re so pleased we could help, and we hope you have a lovely summer.

Posted 3 years ago

“Professional service. Delivered with care and in a timely manner. Would recommend to others.”

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Posted 3 years ago

Our delivery team will be delighted with this review, thank you! At MODA, high quality delivery service is essential to us, and we are so happy you have your furniture all ready to go for summer.

Posted 3 years ago

“Second delivery from Moda, as per last time Leon & John were great.”

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Posted 3 years ago

It's great to hear you are pleased with your delivery! Leon and John will be delighted. Chris @ Moda

Posted 3 years ago

“The furniture was delivered by Lewis and Paul who did an excellent job. We are really impressed with the furniture so far!”

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Posted 3 years ago

“Great delivery service from John & Leon, well packaged furniture, highly recommend.”

Helpful Report

Posted 3 years ago

Thank you for the feedback, we really appreciate it! Great to hear you are happy with your purchase and the service you have received from John and Leon. Chris @ Moda

Posted 3 years ago

“They were really nice and made sure that I was happy with what they were doing”

Helpful Report

Posted 3 years ago

It's always great to hear we are doing a great job, thank you for your feedback! Chris@Moda

Posted 3 years ago

“Professional service. Delivered with care and in a timely manner. Would recommend to others.”

Helpful Report

Posted 3 years ago

Thank you for your positive 5* review, especially on our services, this is great to see! :) Have a wonderful summer enjoying your new purchase! :) Danielle @ Moda

Posted 3 years ago

“We had seen the Moda daybed online last year, but waited until this spring to order. It was well worth the wait. Absolutely delighted with it. Leon and John provided great delivery service. As soon as the sun is back we'll be using the daybed all the time!”

Helpful Report

Posted 3 years ago

Hi A, Thank you for taking the time to leave your review! We do hope the sun comes out so you can start to enjoy your daybed :) We will ensure your feedback is passed through Leon and John. Take care, Robyn @ Moda

Posted 3 years ago

“Love my Moda garden furniture so much that I am buying a second set for the garden”

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Posted 3 years ago

Thanks for the 5* - we're delighted to see you're purchasing another set from us - what great news! :) Have a gorgeous summer making the most of your new purchases! :) Danielle @ Moda

Posted 3 years ago

“Website quite hard to navigate, but chat very useful.”

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Posted 3 years ago

Hi J Daley, Thank you for leaving your positive review! Our website has recently undergone improvements so i am sorry to hear of your comments, feedback is important to us here at Moda so i will ensure this is passed through to our web team so thank you again :) If you need anything further please don't hesitate to contact us. Take care, Robyn @ Moda

Posted 3 years ago

“Great”

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Posted 3 years ago

Good morning T Creasy, Its great to see your positive comments so thank you for taking the time to leave this :) Take care, Robyn @ Moda

Posted 3 years ago

“Great delivery and assembly service from Leon and John as well as fantastic furniture”

Helpful Report

Posted 3 years ago

Thanks for the 5* on our fantastic delivery team and our furniture, great to see and very much appreciated! Have a lovely summer relaxing and enjoying your new Moda Furnishings! :) Danielle @ Moda

Posted 3 years ago

“Great service , great products . Have bought from them in several occasions and can highly recommend.”

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Posted 3 years ago

Hi C, Its great to see your 5* review and that you are a returning customer of ours! We hope you are still enjoying your products and will do for many years to come :) Thank you, Robyn @ Moda

Posted 3 years ago

“Great delivery service by paul and Lewis”

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Posted 3 years ago

So pleased you had such a great delivery service from Paul & Lewis. Have a great summer enjoying your new luxury furniture! Joe K @ Moda

Posted 3 years ago

“Furniture arrived safely, although delayed because of covid problems, Moda were fantastic on this and constantly kept me informed with regards to delivery and situation. The two delivery guys, Leon and John were great informed me time of delivery and placed exactly where required . Definitely would highly recommend this company”

Helpful Report

Posted 3 years ago

Quality and service are key to the Moda brand, Mike! So pleased you are happy with your purchase and the service delivered by Leon and John. Chris @ Moda

Posted 3 years ago

“Andy & Luke were great. Really friendly and helpful, rang ahead to check we were ready for them. Any contact with the company was professional and dealt with quickly.”

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Posted 3 years ago

Providing a friendly and helpful service is really important to us here at Moda. I am pleased you received such great service from Andy & Luke. Have a great summer using your new luxury furniture! Joe K @ Moda

Posted 3 years ago

“Loved designs and various options.”

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Posted 3 years ago

Thank you for an amazing review. We have a wide range of different options to suit all of our customers needs. Have a great summer! Joe K @ Moda

Posted 3 years ago

“Nice website, with correct level of details, pictures etc for us to make our purchase. Look forward to taking delivery of the goods.”

Helpful Report

Posted 3 years ago

Thank you so much for this great review of your experience with us, we really appreciate it. I hope you enjoy your beautiful new furniture Chris@Moda

Posted 3 years ago

Moda Furnishings UK is rated 4.8 based on 4,350 reviews