Moda Furnishings UK Reviews

Name: Moda Furnishings UK
Rating: 4.78

4.8 Rating 4,350 Reviews

96 %

of reviewers recommend Moda Furnishings UK

Company Reviews

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Metrics

4.8

Based on 4,350 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0333 355 9089

Location:

Riverpark Road, ,
M40 2XP

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Louis and Anthony gave great service when they delivered my Moda furniture. . This is my second set of Moda furniture. The first, ordered over one year ago looks indistinguishable from my new matching Hampton Bistro set, which is testament to the quality of the products as my first set had stood outside throughout our awful winter.”

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Posted 3 years ago

“Great customer service again. A call from the delivery to advise the delivery team and efficient drop off. Highly recommend Moda.”

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Posted 3 years ago

“What a great company to deal with! Really friendly and knowledgeable staff who go out of their way to help with advice and give a first class service. Website is excellent but one can still talk to staff on the phone if preferred, which is a real treat in these times of automated communications. Thank you”

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Posted 3 years ago

Great review, thanks for the five stars! We like to give a personal service on whichever channel our customers prefer via live chat, telephone or email! Have a great Summer! Joe @ Moda

Posted 3 years ago

“Purchased new furniture set on Tuesday from the clearance section came on Wednesday with a fantastic service, I would highly recommend this company”

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Posted 3 years ago

“We have had the FUSION CUBE - CORNER SOFA AND DINING COMBO for 2 seasons and love it. Recently we requested a replacement part and Chris and Joe K from customer service couldn't have been more helpful. I recommend this company and their products to anyone.”

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Posted 3 years ago

A great review for the newest members of the team! Thanks so much for your feedback and the stars! Joe @ Moda

Posted 3 years ago

“Phone answered very quick. Very helpful. Can’t wait for furniture to arrive. Long wait but that’s due to Coronavirus.”

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Posted 3 years ago

Sorry for the wait, D! Due to the Suez Canal and COVID a small number of our products have longer lead times! We are hoping these will improve. Thanks for the great review! Joe @ Moda

Posted 3 years ago

“Very easy to order over phone”

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Posted 3 years ago

Our Outdoor Living Team have great knowledge of our product, so ordering over the phone or live chat is really easy and you get to speak with a member of our helpful team. What more could you want! Have a great Summer! Joe @ Moda

Posted 3 years ago

“Very helpful staff”

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Posted 3 years ago

Thanks, A! The Moda Outdoor Living Team are great bunch, know loads about our products and love to help customers find their perfect outdoor furniture set. Joe @ Moda

Posted 3 years ago

“Andy and Ryan were super efficient in their delivery and assembly today.”

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Posted 3 years ago

Great feedback for Andy and Ryan! I will make sure this is passed on to them. Have a great Summer! Joe @ Moda

Posted 3 years ago

“Website said 3-6 weeks, and I thought I’d be waiting much longer. Arrived in 3 weeks and delivered by very friendly staff - awesome service!”

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Posted 3 years ago

We always aim to deliver a first class and efficient service, P! Thanks for the great feedback and the 5 starts! Joe @ Moda

Posted 3 years ago

“Fantastic company from start to finish, product delivered with in 3 days, Andy & Ryan the delivery/assembly men were so polite and most efficient a real asset to the company. This has been a refreshing experience and I would would be happy to recommend this company to anyone.”

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Posted 3 years ago

“Matt and Paul delivered and set up our furniture. They did a fantastic job! We had a message advising arrival time, just ahead of the delivery window, they then getting our furniture set up just right, taking to explain features to us. Thank you so much - we are delighted!”

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Posted 3 years ago

The sounds like the perfect delivery day experience! I will let Matt and Paul know they've done a great job! Joe @ Moda

Posted 3 years ago

“Absolutely love our Birkin sofa set...very stylish, excellent quality and super comfy. The estimated delivery was 3-6 weeks but it arrived after only 2.5 weeks! Any queries were dealt with by Moda quickly over both phone and online chat. The delivery team (Andy and Ryan) were very friendly, helpful and efficient...my husband said after that they were the best delivery people we've ever had!”

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Posted 3 years ago

WOW, this really does gives us that Friday feeling. The Birkin is part of our new contemporary range (and my favourite) We'd love to see some pictures of it in your garden. Thanks for the review! Joe @ Moda

Posted 3 years ago

“All arrived on time (other than one chair - stuck in the Suez Canal!), looks great and very helpful delivery team (Leon and John). Would highly recommend”

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Posted 3 years ago

Thank you for your review, we are very pleased to hear you have received your furniture and we hope you enjoy this for many years to come :) Your patience is appreciated due to the current situation with Suez Canal! Take care, Robyn @ Moda

Posted 3 years ago

“Excellent service and friendly staff Excellent delivery service and friendly delivery drivers Excellent products”

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Posted 3 years ago

“First class service overall. The sales team were helpful and patient, the fulfilment team were excellent in rescheduling delivery at my request, and the delivery lads, John & Garry, were bang on schedule and good humoured in assembling the furniture. All in all a very impressive team. Highly recommended.”

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Posted 3 years ago

“Moda make brilliant outdoor furniture we bought our original set 4 year's ago, its still like new and left out all year round, we have just purchased a different style table (rise and fall) to match the set after seeing our friends purchase from moda on our recommendation, they are very helpful and friendly nothings a bother I would recommend them and do every time you get what you pay for 👍👍👍”

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Posted 3 years ago

Wow, thank you for such an amazing review, A! Have a lovely summer enjoying your Moda furniture! Joe K @ Moda

Posted 3 years ago

“Very officiant, very polite, very helpful”

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Posted 3 years ago

“Quality product , quality service and delivery . As a returning customer, we can definitely recommend.”

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Posted 3 years ago

“First time we have used Moda. The furniture arrived very quickly and the delivery was very smooth. The quality of this furniture is exceptional and I love it. Had a slight issue with one part of the furniture and it was exchanged without any problem in days. Customer service and delivery staff were fantastic. Would use again.”

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Posted 3 years ago

Moda Furnishings UK is rated 4.8 based on 4,350 reviews