Moda Furnishings UK Reviews

Name: Moda Furnishings UK
Rating: 4.78

4.8 Rating 4,350 Reviews

96 %

of reviewers recommend Moda Furnishings UK

Company Reviews

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Metrics

4.8

Based on 4,350 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0333 355 9089

Location:

Riverpark Road, ,
M40 2XP

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Although the lead time was longer than anticipated I Would still highly recommend Moda to friends and family. the quality of product is the best I’ve seen, i would also recommend paying for the instillation and rubbish removal. Mark and Brian who delivered my furniture called to give me a 30min warning ahead of their arrival, came and put the order together promptly even under the pressure of being watched intensely by the kids and then showed me how it all works 👍🏻”

Helpful Report

Posted 3 years ago

“Extremely Happy. Mark & Brian were extremely courteous and helpful delivering our furniture through the house and into the garden. They took the trouble to advise how best to put the furniture together and the dangers of using a knife to open the boxes. A credit to Moda”

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Posted 3 years ago

“Beautiful furniture and excellent delivery and build service. Mark and Brian from the delivery team were polite and knowledgeable. Our table took longer to arrive than the rest of our order but Moda separated into two deliveries so we could make use of the chairs before summer ended. Thanks team Moda.”

Helpful Report

Posted 3 years ago

“We ordered our furniture on 10th September after a visit to the Cheltenham store where the staff were very helpful in guiding us to choose the best possible furniture for our needs. The furniture was dilvered on the agreed date, however the two tables were missing which will be delivered within a week. The delivery men Leon and Nyle were superb in assembling the furniture and informing us on the best methods to care for it.”

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Posted 3 years ago

“Showroom staff were really helpful with assisting us in making the right choice. Items were available earlier than expected and were delivered exactly when specified. Delivery drivers Leon and Nyle were very professional, curtious and helpful. We are very pleased with our purchase and service.”

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Posted 3 years ago

“Received an exchange on table top today at 7:30 am from Mark and Brian they washing and out no fuss no mess brilliant service”

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Posted 3 years ago

“The Moda Team of Leon & Colin were extremely helpful with our delivery. Thank you 🙏 very much.”

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Posted 3 years ago

“Lovely furniture”

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Posted 3 years ago

“Thanks very much to Anthony and Louis for a very professional, friendly and efficient service even after a very long shift not to mention the current fuel shortage which must be making you job incredibly stressful. Thank you also for the tips on how to use the cover better. Nothing was too much trouble thank you.”

Helpful Report

Posted 3 years ago

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Posted 3 years ago

“We had a couple of issues with the furniture but the company have had no hesitation in dealing with us. We needed to swap some items so I want to mention the delivery lads who have just been here this evening Leon and Colin and we couldn’t praise them highly enough. Nothing was a problem and they worked hard to exchange some of the items.”

Helpful Report

Posted 3 years ago

“Lovely furniture”

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Posted 3 years ago

“Great delivery service from Leon & Colin. They called when they were an hour away. I said that I was at work and needed 30 minutes to get home. Leon said he would text when they are 30 minutes away which he did to make it easier for me. Delivery was excellent, they made sure everything was present and correct. Good set of lads working for you 😀”

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Posted 3 years ago

“Leon and Colin very good delivering storage box”

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Posted 3 years ago

“Good and willing staff delivered the items well”

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Posted 3 years ago

“Efficient, friendly and no fuss. Perfect experience. Lads in the store were great too. Would highly recommend”

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Posted 3 years ago

“Despite having received a damaged box, and having a prolonged wait for our table , we finally received our full order. There were too many people dealing with our order, with left hand not knowing what right hand was doing.”

Helpful Report

Posted 3 years ago

Hi C Law, Thank you for your honest feedback regarding your purchase with Moda Furnishings. I would like to apologise that your experience has not been as plain sailing as we normally like to deliver but this shall be reviewed, learning and training shall be taken and given from this, to prevent this occurring again the future. Thank you again. Lia @ Moda

Posted 3 years ago

“Lewis c and damien b did a great job”

Helpful Report

Posted 3 years ago

“Well my furniture came mark and Brian were great very pleasant lads would well recommend”

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Posted 3 years ago

“Leon and Nyle delivered our replacement table today, they were very friendly and helpful.”

Helpful Report

Posted 3 years ago

Moda Furnishings UK is rated 4.8 based on 4,350 reviews