Moda Furnishings UK Reviews

Name: Moda Furnishings UK
Rating: 4.78

4.8 Rating 4,350 Reviews

96 %

of reviewers recommend Moda Furnishings UK

Company Reviews

Questions

Metrics

4.8

Based on 4,350 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0333 355 9089

Location:

Riverpark Road, ,
M40 2XP

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really good customer service when I rang before ordering , also I messaged regarding delivery & again extremely fast reply & very friendly & helpful , & Delivery was excellent, helpful , friendly staff Terry & Dale , respected our property & took all the packaging away , Thank you so much for your great service all round x”

Helpful Report

Posted 3 years ago

So happy you had such a friendly and helpful service from Terry & Dale. Providing excellent customer service is really important to us here at Moda. Have a great summer enjoying your new furniture! Joe K @ Moda

Posted 3 years ago

“Great service, quick, efficient and friendly! Terry & Dale were great.”

Helpful Report

Posted 3 years ago

We pride ourselves on our amazing customer service. So pleased you received such an efficient and friendly service from Terry & Dale. Have a great summer! Joe K @ Moda

Posted 3 years ago

“Excellent customer service, due too unforeseen circumstances our order was delayed. Moda kept us informed all the way through and listened to our requirements. The deliver date was given and kept too thank you. Would definitely recommend Moda”

Helpful Report

Posted 3 years ago

Communication and providing an amazing service to our customers is really important to us here at Moda. Enjoy your new, luxury furniture! Joe K @ Moda

Posted 3 years ago

“Andy & Luke were great. Really friendly and helpful, rang ahead to check we were ready for them. Any contact with the company was professional and dealt with quickly.”

Helpful Report

Posted 3 years ago

We pride ourselves on the exceptional customer service we provide to our customers, so we are really happy that you had such a great experience with Andy & Luke. Enjoy your new, luxury furniture! Joe K @ Moda

Posted 3 years ago

“We were delighted when our furniture arrived only to be disappointed that some of the cushions did not match each other, it was only a slight difference but at theses prices we wanted perfection! Moda replaced them with no problem. Terry and Dale who brought the replacement cushions couldn’t have been more helpful making sure I was completely happy with the new cushions- which I am! Just need some nice weather now so we can get outside and enjoy our new furniture”

Helpful Report

Posted 3 years ago

Thank you for an amazing review. Our dedicated and friendly customer service team will always work closely with our customers to solve any post delivery issues, so I am glad this was resolved quickly for you. Fingers crossed for some lovely summer weather and enjoy your new furniture! Joe K @ Moda

Posted 3 years ago

“Excellent delivery. Louis and Anthony were polite and helpful.”

Helpful Report

Posted 3 years ago

Thank you for the amazing review. I am very happy that you received such excellent service from Louis & Anthony. Have a great summer! Joe K @ Moda

Posted 3 years ago

“Love our new garden furniture. Delivery was as promised. Louis and Anthony where really lovely and put the furniture where requested. They were knowledgeable and gave us some really useful information for looking after our furniture.”

Helpful Report

Posted 3 years ago

So pleased you are loving your new, luxury furniture and received such exceptional service from Louis & Anthony. Have a great summer using your new furniture! Joe K @ Moda

Posted 3 years ago

“Andy & Luke were great. Really friendly and helpful, rang ahead to check we were ready for them. Any contact with the company was professional and dealt with quickly.”

Helpful Report

Posted 3 years ago

Thank you for such a great review. Providing amazing customer service is something that is very important for us here at Moda. Enjoy your new furniture! Joe K @ Moda

Posted 3 years ago

“Paul & Lewis arrived early and placed contents exactly wher I wanted them. Very polite and aminable.”

Helpful Report

Posted 3 years ago

So pleased you had such an amazing delivery service by Paul & Lewis. Providing exceptional customer service is really important to us here at Moda. Have a great summer enjoying your new, luxury furniture! Joe K @ Moda

Posted 3 years ago

“Quick service, lovely quality furniture and the delivery team Nyle and James courteously completed the delivery and handover including final assembly and removal of the packaging - thank you”

Helpful Report

Posted 3 years ago

Thank you for taking the time to leave us such an amazing review, S. Our Platinum Delivery service means you can sit back and relax as our dedicated delivery team assemble your furniture in your garden. Have a great summer and enjoy your new furniture. Joe K @ Moda

Posted 3 years ago

“Great website easy to navigate and order”

Helpful Report

Posted 3 years ago

“Phoned to add item to my order which is due soon and was very impressed with the lady I spoke to she was knowledgeable polite and friendly a true asset to her employer”

Helpful Report

Posted 3 years ago

“Andy & Ryan collected my damaged chairs today, they arrived at the time they said and were very polite and helpful”

Helpful Report

Posted 3 years ago

Hi L Herring, Its great to see your 5* review so thank you for taking the time to do this! Take care, Robyn @ Moda

Posted 3 years ago

“Andy & Luke were great. Really friendly and helpful, rang ahead to check we were ready for them. Any contact with the company was professional and dealt with quickly.”

Helpful Report

Posted 3 years ago

Thank you for the positive review on our services - from ordering through to delivery, great to see and much appreciated! :) Have a gorgeous summer relaxing on your new Moda Furnishings! :) Danielle @ Moda

Posted 3 years ago

“Website easy to use - Clarity of photos are excellent”

Helpful Report

Posted 3 years ago

Thanks, that's great to hear! Chris @ Moda

Posted 3 years ago

“Ordered over the phone , really helpful lady took our order . Delivery the following week as promised . Thanks to Louis & Anthony for putting it all together and taking away all the boxes . Love the furniture , great service thank you so much .”

Helpful Report

Posted 3 years ago

Thank you so much for this great review of your entire experience with us, we really appreciate it. I hope you enjoy your beautiful new furniture! Chris @ Moda

Posted 3 years ago

“I had a great experience all round with my furniture being delivered by Lewis & Paul, very friendly polite & everything kept covid friendly. Really great guys, nothing was to much trouble Highly recommend x”

Helpful Report

Posted 3 years ago

Quality and service is key to the Moda brand! We're very pleased to hear you have had a great experience. Chris @ Moda

Posted 3 years ago

“Easy to order”

Helpful Report

Posted 3 years ago

Hi R, Thanks! It's is always great to hear we are doing a good job. Chris @ Moda

Posted 3 years ago

“Beautiful high quality furniture delivered today. Delivery men Andy and Ryan were extremely helpful and very courteous. Thank you Miss furnishing. A very satisfied customer.”

Helpful Report

Posted 3 years ago

We are delighted to hear you are pleased with your furniture and the service you have received! Thank you for your feedback, it is much appreciated. Chris @ Moda

Posted 3 years ago

“Furniture arrive today delivery guys very professional did your company proud worked quickly in very high wind and not a bit of plastic blowing around the garden anywhere perfect”

Helpful Report

Posted 3 years ago

Fantastic news on our delivery team, it's great to see so thank you! I hope the sun makes an appearance soon so you can fully enjoy your new Moda Furnishings! :) Danielle @ Moda

Posted 3 years ago

Moda Furnishings UK is rated 4.8 based on 4,350 reviews