Moda Furnishings UK Reviews

Name: Moda Furnishings UK
Rating: 4.78

4.8 Rating 4,350 Reviews

96 %

of reviewers recommend Moda Furnishings UK

Company Reviews

Questions

Metrics

4.8

Based on 4,350 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0333 355 9089

Location:

Riverpark Road, ,
M40 2XP

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have rated "acceptable" as its too early to say yet as we have not received the goods but I phoned with an enquiry 10 days ago and was told that the Manager would call me back next day - No call ever came! I thought this a poor start prior to placing an order with MODA. Hopefully, now the order has been placed the service will improve.”

Helpful Report

Posted 3 years ago

Judy, really sorry to hear a member of the management team didn't get back to you! If you still have a query that you need support with please do reach out and a member of the team would be happy to help! Joe @ Moda

Posted 3 years ago

“I contacted Moda to purchase some outdoor furniture and was told I would receive an email to confirm my purchase. I have not received this despite calling up and leaving a message asking to be contacted. The money has come out of my account but I have not received a confirmation of my order so that I can check it is correct. I would be grateful if this could be rectified please.”

Helpful Report

Posted 3 years ago

Hi C Kennedy, Thank you for your feedback on your experience so far. I am very sorry this has not be a great start but we are very keen to help resolve. Please may we ask for you to email to support@modafurnishings.co.uk and we shall look into this further. Thank you, Lia @ Moda.

Posted 3 years ago

“Very good”

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Posted 3 years ago

“The whole process from buying, updates on delivery time (Daniel was excellent to deal with) and the delivery itself has been first class. Mark and Brian phoned 30 minutes before they arrived, set everything up and were very polite and professional. Would definitely recommend. Thank you Moda”

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Posted 3 years ago

Thank you so much for your wonderful review! The team will be thrilled with your response! Have a lovely summer & let us know if you need anything at all! Jack @ Moda

Posted 3 years ago

“Great customer service and Louis & Anthony couldn’t have been more helpful on delivery. Put everything up in double quick time and placed everything where we wanted it. Product is great. Thank you!”

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Posted 3 years ago

Thank you so much for your wonderful review! Jack @ Moda

Posted 3 years ago

“Another amazing delivery from Moda! Mark and Brian who delivered our furniture was absolutely fantastic! Thank you again. Monica & Pat Sharp”

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Posted 3 years ago

Thank you so much for your review! Jack @ Moda

Posted 3 years ago

“Great web site”

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Posted 3 years ago

Thank you for your review! Jack @ Moda

Posted 3 years ago

“Website was a bit slow and the menu displayed under the feature panel on a couple of pages.”

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Posted 3 years ago

“Good communication to arrange recent delivery”

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Posted 3 years ago

“Our delivery drivers were brilliant mark K and Jason T”

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Posted 3 years ago

Thank you for your review. I'll feedback your compliments to Mark & Jason! Jack @ Moda

Posted 3 years ago

“Customer service was good Price was expensive but great quality. Delivery was sooner than expected which was brilliant. And delivery chaps were great. Jason T and Mark K did an excellent delivery, put everything together well and explained how it all worked well. Looking forward to making use of it this summer 🤩”

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Posted 3 years ago

Thank you so much for your lovely review & have a wonderful summer with your beautiful Moda furniture! Jack @ Moda

Posted 3 years ago

“Excellent service - from start to finish it was made so simple. Daniel in the deliveries department is the most helpful chap in the world.”

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Posted 3 years ago

Thank you so much for your review! Jack @ Moda

Posted 3 years ago

Thank you so much for your lovely review! I called Dan to give him the feedback and he was thrilled! Have a lovely summer from everyone here at Moda! Jack @ Moda

Posted 3 years ago

“Great delivery service from Mark and Brian! Friendly, helpful and punctual.”

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Posted 3 years ago

Thank you so much for your review! Jack @ Moda

Posted 3 years ago

“Easy and simple”

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Posted 3 years ago

Thank you so much for your lovely review! Jack @ Moda

Posted 3 years ago

“Easy to use”

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Posted 3 years ago

Thank you very much for your review! Jack @ Moda

Posted 3 years ago

“Great delivery service from Paul & Pete at Moda - really friendly and efficient.”

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Posted 3 years ago

Thank you so much for your review! Jack @ Moda

Posted 3 years ago

“Professional and polite”

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Posted 3 years ago

Thank you so much for your review! Jack @ Moda

Posted 3 years ago

“So far good service”

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Posted 3 years ago

Thank you for your review! Jack @ Moda

Posted 3 years ago

“The staff at Moda warehouse were brilliant from the sales staff to the delivery were first class Matt, Paul and Garry thank you”

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Posted 3 years ago

“Great product, delivered within the estimated time. Very helpful delivery guys.”

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Posted 3 years ago

Thank you so much for your lovely review! Jack @ Moda

Posted 3 years ago

Moda Furnishings UK is rated 4.8 based on 4,350 reviews