Moda Furnishings UK Reviews

Name: Moda Furnishings UK
Rating: 4.78

4.8 Rating 4,351 Reviews

96 %

of reviewers recommend Moda Furnishings UK

Company Reviews

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Metrics

4.8

Based on 4,351 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0333 355 9089

Location:

Riverpark Road, ,
M40 2XP

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very straightforward ordering process, quick and easy to use .”

Helpful Report

Posted 4 years ago

Hi Keith, Lovely to see you found the ordering process smooth and efficient! Have a great summer enjoying your new Moda Furnishings! Danielle @ Moda

Posted 4 years ago

“Excited”

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Posted 4 years ago

Hi Theresa, So great to see you're excited to receive your New Moda Furnishings delivery! :) If you need any assistance in the meantime or after delivery, don't hesitate to get in contact! Take care Danielle @ Moda

Posted 4 years ago

“The delivery team (Nyle and Barry) were a credit to your company- polite and very customer focussed”

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Posted 4 years ago

Hi Bill, Thank you for the 5* on our fantastic delivery team, I will be sure to pass on your comments! Have a lovely time enjoying your new Moda Furnishings! Danielle @ Moda

Posted 4 years ago

“Modern good quality product, with good customer relations”

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Posted 4 years ago

“Absolutely first class service from Lisa. They responded to my enquiry within seconds and dealt with the whole matter within a couple of minutes. Have to say their service and attention to detail was absolutely top drawer”

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Posted 4 years ago

Hi Steve, Absolutely brilliant feedback on our service, especially our lovely Lisa! Thank you! :) Your comments have been passed on and are greatly appreciated! Take care Danielle @ Moda

Posted 4 years ago

“Great service and products. Andy and John who delivered the furniture were very helpful, thank you.”

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Posted 4 years ago

“Great customer service. Danielle, thank you for all the help!”

Helpful Report

Posted 4 years ago

Thanks for the great review of our customer service, Thomas. I have passed your great feedback to Danielle :) Stay Safe! Joe @ Moda

Posted 4 years ago

“Leon & John were extremely friendly and efficient in both collection and delivery”

Helpful Report

Posted 4 years ago

Another great review for our in-house delivery stars Leon and John. Thanks for the 5-stars Joe @ Moda

Posted 4 years ago

“Excellent service. Thanks to Leon and John of the delivery team.”

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Posted 4 years ago

Thanks, Ian. I will make sure John and Leon are aware of your great review. Joe @ Moda

Posted 4 years ago

“Very helpful when answering queries”

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Posted 4 years ago

Ian, great feedback. Thank you for the five stars. You can speak to any member of our team anytime via live chat, email, or telephone. You can also find the answer to many commonly asked questions on our Knowledge base, located on the website. Joe @ Moda

Posted 4 years ago

“Just placed an order so early days, web site great and easy to order”

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Posted 4 years ago

Hi Jordan, thanks for the fab review on your experience with Moda so far! Really pleased to hear you have found our website easy to use. Now sit back relax and let us get your furniture to you asap. Joe @ Moda

Posted 4 years ago

“Andy and Steve were professional, punctual and demonstrated excellent customer service at all times.”

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Posted 4 years ago

“Very good service”

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Posted 4 years ago

“Leon and John excellent service from them. Phoned before to let me know when delivering. Polite, quick and tidy. Second visit with a delivery from them”

Helpful Report

Posted 4 years ago

Hi Liz, Thank you for the great review on our fantastic delivery team! Have a lovely summer and take care! Danielle @ Moda

Posted 4 years ago

“The telesales department were very helpful and showed great flexibility and patience with me when completing my order”

Helpful Report

Posted 4 years ago

Hi Andrew, great feedback for our Sales team. The team is happy to spend time with new and returning customers to ensure you can find your ideal outdoor furniture, that matches your specific needs. Enjoy order Andrew! Joe @ Moda

Posted 4 years ago

“Furniture no delivered yet but ordering process easy and professional”

Helpful Report

Posted 4 years ago

Hi David, Thank you for the 5* review and great comments on our ordering process, I do hope all goes well with delivery! I'll keep my fingers crossed for some sunshine so you can kick back and relax on your new purchase! :) If you need any assistance before or after delivery, please don't hesitate to get in contact! Danielle @ Moda

Posted 4 years ago

“I can not fault this company, outstanding aftercare and customer service, from order to delivery these people know how to take care of you. Highly recommend.”

Helpful Report

Posted 4 years ago

Fantastic review, Katie. Thank you. We really do try to deliver a seamless service so it's great to hear you have felt the benefits of our hard work. Stay Safe! Joe @ Moda

Posted 4 years ago

“Great customer service,”

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Posted 4 years ago

Thanks for the fabulous review Elizabeth, glad we could help Joe @ Moda

Posted 4 years ago

“I am a returning customer, the service is absolutely outstanding. The whole team are so helpful nothing is to much trouble. We invested in a whole new set of furniture and it is totally beautiful. Thank you .”

Helpful Report

Posted 4 years ago

Hi Chris, Absolutely fantastic review on both our service and quality! Thank you! Have a gorgeous summer relaxing and enjoying your new Moda Furnishings! :) Danielle @ Moda

Posted 4 years ago

“Great service. John and Garry phoned 20 minutes before arrival, assembled furniture and removed all packaging. Very prompt and efficient service.”

Helpful Report

Posted 4 years ago

Moda Furnishings UK is rated 4.8 based on 4,351 reviews