Moda Furnishings UK Reviews

Name: Moda Furnishings UK
Rating: 4.78

4.8 Rating 4,350 Reviews

96 %

of reviewers recommend Moda Furnishings UK

Company Reviews

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Metrics

4.8

Based on 4,350 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0333 355 9089

Location:

Riverpark Road, ,
M40 2XP

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service from order to delivery, even though delayed due to problems in the Suez Canal! Our two delivery men Damien B and Lewis C arrived at 08:30 on a Monday morning, assembled everything very efficiently and left with a cheery wave and all that packaging!”

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Posted 3 years ago

“Big thanks to Damien b and chris s For their help”

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Posted 3 years ago

“From start to finish our expectations were always exceeded, with constant updates on progress, friendly knowledgeable staff, very happy after Leon and Colin had dropped everything off at 7.30 Saturday morning this weekend. Well done everyone 😊”

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Posted 3 years ago

“An excellent service. Rhys and Richard were very courteous, efficient and knowledgable. We would happily use them again. Nigel Wheeler - Chinnor”

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Posted 3 years ago

“Lovely furniture, great customer service from start to finish & arrived earlier than expected. Kept informed at all times. Damien B & Lewis the delivery men were really helpful & knew their stuff.”

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Posted 3 years ago

“The delivery drivers were excellent, professional, courteous, friendly and efficient. The product is smart and well made but I’m disappointed that to adjust the chairs you just get up, go behind and adjust manually. The parasol is an attractive feature however. For the cost of the product I expected something more. When I realised that no actual construction was required I cancelled the premium service. I’m glad I did as I would have been paying to take items out of a box a d dispose of the packaging.”

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Posted 3 years ago

“Although initial order was delayed as company were waiting for imports the whole was a good experience. Delivery when promised . Colin and Leon delivered Promptly and let me know where they were on their journey . Furniture was assembled by them in a quick efficient manner and they were very courteous and made every effort to make sure it was to our liking ! Would highly recommend product and platinum service !”

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Posted 3 years ago

“A fantastic process from start to finish. The ordering and delivery arrangements were all straight forward. The guys that delivered the furniture (Jason G and James S) were very professional and friendly. They checked where I wanted it left and followed Covid protocol. The product itself is exactly as I thought it would be. It’s a quality product and we can’t wait to relax on our new sofa in our garden.”

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Posted 3 years ago

“Just taken delivery of my sun loungers, in fact I am lounging on one writing this. Leon and Colin were very helpful and professional, unpacking the box that was too big get through the house and then taking the items through for me. They even took away the packaging. The info about delivery times was very helpful, especially the three hour window sent earlier this morning to the text I got 20 mins before they arrived. Thank you Leon and Colin 😁😁😁”

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Posted 3 years ago

“After a lot of research I ordered my furniture from Moda and from start to finish the service has been great. The online ordering was simple enough and the furniture was delivered after only 3weeks. An email I sent was replied to quickly ( thank you LouiseP ) and Leon and Colin who were friendly and professional delivered, unpacked and placed the furniture exactly were I wanted it.I would definitely recommend this company. Many thanks Moda Furnishings.”

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Posted 3 years ago

“Paul and terry were superb. Very thorough and handled everything with care”

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Posted 3 years ago

“One of our items had to be replaced. Moda made a no quibble very quick arrangement - thank you. Now saved as a favourite website to visit :) Thanks to the delivery guys ChrisS + 1 for their professional service. Very helpful”

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Posted 3 years ago

“Professional and helpful two deliveries from Alex, Gary, Simon S +1. Thank you guys. We love our new patio furniture. Just waiting for the final piece to arrive as delayed 4 weeks.”

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Posted 3 years ago

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Posted 3 years ago

“Very happy with the beautiful outdoor furniture we just purchased.. Super friendly staff Matt, Gary and Andy the delivery driver who even arranged an immediate delivery for us . Thanks”

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Posted 3 years ago

“Great service, lovely lads, perfect communication and quality product- will definitely be back for more furniture!”

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Posted 3 years ago

“Great delivery guys helpful & friendly 10/10”

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Posted 3 years ago

“Great delivery guys helpful & friendly 10/10”

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Posted 3 years ago

“Great service, very friendly and explained how things worked. Happy customer”

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Posted 3 years ago

“From the beginning to the end of our Moda journey we have been 100% satisfied. The guy who took our order in the warehouse was sound and gave us great advice and colin and leon who delivered the furniture were great, kept us informed the whole way through and put the furniture exactly where we wanted it..”

Helpful Report

Posted 3 years ago

Moda Furnishings UK is rated 4.8 based on 4,350 reviews