Moda Furnishings UK Reviews

Name: Moda Furnishings UK
Rating: 4.78

4.8 Rating 4,350 Reviews

96 %

of reviewers recommend Moda Furnishings UK

Company Reviews

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Metrics

4.8

Based on 4,350 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0333 355 9089

Location:

Riverpark Road, ,
M40 2XP

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The product is great as were Leon and Colin who delivered the furniture.”

Helpful Report

Posted 3 years ago

“Prompt, professional and friendly customer service and delivery. Great quality product. Now waiting for the good weather. JB. - Pembrokeshire.”

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Posted 3 years ago

“Polite and quick delivery..thanks guys”

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Posted 3 years ago

“Moda Furnishings have been great and I would highly recommend them. Leon and Colin delivered our furniture with the utmost care and were super polite and professional!”

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Posted 3 years ago

“Paul and Mike were polite and courteous. Delivered our furniture to our personal specification! Great job!”

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Posted 3 years ago

“Quick, polite and friendly”

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Posted 3 years ago

“Leon and Colin very good”

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Posted 3 years ago

“Very efficient and polite and helpful.”

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Posted 3 years ago

“Amazing quality, great service and an all round great product. We had a small error with one item and this was sorted within minutes of the problem, being reported. would highly recommend”

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Posted 3 years ago

“Danny and mark delivered our furniture today , turned up on time and were both so helpful, delivered the goods for me , and explained the best way way to construct my furniture, top couple of lads working for you 👍🏻”

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Posted 3 years ago

“Good delivery Leon and mark”

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Posted 3 years ago

“Leon and Mike from Moda very punctual and friendly. Great service”

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Posted 3 years ago

“Leon and Mike from Moda very punctual and friendly. Great service”

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Posted 3 years ago

“Just received our furniture, looks great but not had chance to try it yet. Delivery service by Mark and Paul was great, very efficient guys.”

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Posted 3 years ago

“Really prompt delivery by Leon & Nyle yesterday AM and helped disassemble the table too which was much appreciated. Thanks again chaps.”

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Posted 3 years ago

“From start to finish been great with Moda. The shop in Cheltenham very helpful and informative to the delivery which came on time. Good communication throughout would recommend Moda for both their products and service.”

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Posted 3 years ago

“Very pleased with our Moda garden furniture. Special thanks to the expert delivery and care taken by Damien B and Lewis C who were very helpful and did a great job! Looking forward to spending time relaxing in the garden now. Would definitely recommend.”

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Posted 3 years ago

“We ordered a Fusion Cube set in April 2021. We are still waiting for the table to be delivered in October 2021. I have had every excuse as to why there has been a delay. I was told that the table was in at the end of September. I booked a delivery slot only to be told there was a problem with the van and they couldn’t deliver on 6th October. Rearranged for delivery on 12 October. Van turned up with no table. Told by drivers, someone from the depot would contact me with 30 minutes. Nothing, phoned Customer Services. Told there was an issue with the computer system and the table wasn’t in stock or it was damaged. Delivery of tables due in on Friday and I will be contacted to arrange delivery. I asked to speak to a Manager and was told one would call me back in 24 hours. Not hopeful I will hear anything, all I get are apologies. Ironically on the website it shows delivery within 3-6 weeks. If I could give them a negative rating I would. The order has been a problem from start to finish and has been blamed on computer issues and transport problems. I don’t believe a word I am told by this company.”

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Posted 3 years ago

Good morning Eilen, I know a member of our team is already in contact with you. I can't apologise enough for the experience you have encountered and would like to reassure you this is not how we normally do business. I am confident we can help draw this to a positive end result. Joe @ Moda

Posted 3 years ago

“Leon and Colin (the delivery team) were brilliant - super helpful and efficient. Look forward to using the loungers when we get sun again!”

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Posted 3 years ago

“Delivery arrived on time. Pete and Paul, very pleasant and assembled the furniture in no time. Demonstrated the finished product, very professional throughout. Would recommend this company.”

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Posted 3 years ago

Moda Furnishings UK is rated 4.8 based on 4,350 reviews