Moda Furnishings UK Reviews

Name: Moda Furnishings UK
Rating: 4.78

4.8 Rating 4,351 Reviews

96 %

of reviewers recommend Moda Furnishings UK

Company Reviews

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Metrics

4.8

Based on 4,351 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0333 355 9089

Location:

Riverpark Road, ,
M40 2XP

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent support from online customer support, Olivia and Sophia”

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Posted 4 years ago

Hi Andrew, Thank you for the lovely review on our customer support, especially our amazing sales reps Olivia and Sophia! I will be sure to pass on the feedback! :) Enjoy your summer and take care! Danielle @ Moda

Posted 3 years ago

“good selection, looks good quality”

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Posted 4 years ago

Hi Matthew, So great to see feedback on our selection and quality, this is what we pride ourselves on so it's very much appreciated! Thank you! Have a great summer enjoying your new purchase! Danielle @ Moda

Posted 3 years ago

“Got slightly confused by the cover situation and unsure why isn't a recommendation when purchasing a sofa set. However, used the chat and Nicola Lee dealt with question really quickly and told me which one to purchase. Product isn't cheap but on the reviews appears to be the best and looking forward to it arriving.”

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Posted 4 years ago

Hi Robert, Thank you kindly for your feedback on our website and also on the great service provided by our lovely Nicole! You''ll be happy to know we've taken on board our customers feedback on the website and updated it to ensure it's more customer friendly and easier to navigate :) Have a great summer enjoying your new Moda Furnishings! Danielle @ Moda

Posted 3 years ago

“Customer service is prompt and pleasant”

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Posted 4 years ago

Hi Alison, Thank you so much for the positive feedback on our customer service, it's great to see and very much appreciated! :) Have a lovely summer and take care! Danielle @ Moda

Posted 3 years ago

“Very easy”

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Posted 4 years ago

Hi Nick, Thank you for the positive review, it's great to know you found the process easy, very much appreciated! :) Have yourself a lovely summer and take care! Danielle @ Moda

Posted 3 years ago

“xxxxxxxxxxxxxxxxx”

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Posted 4 years ago

Thank you for the love Gerard! :) Very lovely to see! Have a great summer and take care! Danielle @ Moda

Posted 3 years ago

“MISLEADING FINANCE”

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Posted 4 years ago

Hello Sha, we don't actually offer finance currently so I would really like to discuss your review and rating. Could you please get in touch with a contact telephone number by email: support@modafurnishings.co.uk and mark for my attention. Look forward to chatting. Joe @ Moda

Posted 4 years ago

“Easy to order and good range to select from”

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Posted 4 years ago

Hi Jackie, Great feedback on our ordering process and on our wide range of choices! Lovely to see, so thank you! :) Have a lovely summer relaxing and enjoying your new Moda Furnishings! Danielle @ Moda

Posted 3 years ago

“Excellent support!!!”

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Posted 4 years ago

Hi Daniel, Fantastic news! Thank you so much for the positive feedback on our customer support along with 5* - very much appreciated and I will pass on your comments to our CS team :) Have a lovely summer and take care! Danielle @ Moda

Posted 3 years ago

“Andy and Steve were professional, punctual and demonstrated excellent customer service at all times.”

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Posted 4 years ago

Hi Mr Jackson, Great to hear of such amazing service provided by our very own delivery team! :) Hope you have a lovely time enjoying your new Moda Furnishings! Danielle @ Moda

Posted 3 years ago

“Fantastic service from Moda. Delivered ahead of schedule, courteous, polite and helpful delivery drivers. Excellent furniture quality. In summary we’re really pleased and would definitely order from them again.”

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Posted 4 years ago

Hi Kerry, Amazing review on our service, delivery team and quality, so thank you! So great to see you will be a returning customer! :) Have a fantastic summer enjoying your new purchase and hopefully we'll hear from you soon! :) Take care Danielle @ Moda

Posted 3 years ago

“Simple delivery and excellent product.”

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Posted 4 years ago

Hi MacLaurin, So great to know the delivery process went smoothly and you're happy with the products :) Thank you! Have a lovely summer enjoying your new purchase! Danielle @ Moda

Posted 3 years ago

“Good looking website. The sheer number of different styles and configurations can make it hard to find what you're looking for (or re-find it when you forget the code!).”

Helpful Report

Posted 4 years ago

HI Nick, Thank you so much for the feedback on our website, it's very much appreciated! You'll be happy to know we have since updated the website to ensure it's easier to navigate and clearer for our customers to browse ranges they're most interested in :) Have an amazing summer enjoying your Moda Furnishings! Danielle @ Moda

Posted 3 years ago

“After a problem with our table, Moda agreed to exchange it. This was done very efficiently, by Chris and Mick, very impressed with the company, thank you all.”

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Posted 4 years ago

Hi Elaine, Thank you so much for the honest yet positive feedback on your experience and also for the great comments on our deliveries team! Very much appreciated and I will be sure to pass on your comments! :) Have a great summer and take care! Danielle @ Moda

Posted 3 years ago

“I had an absolutely delightful sales person.She was a pleasure to deal with”

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Posted 4 years ago

Thanks, Anne I will make sure your 5 star review makes it the sales agent that helped you. Have a great weekend Joe @ Moda

Posted 4 years ago

“This is the first time I have visited Moda and so far the ordering process was first class and delivered by a very competent and helpful member of staff. Thank you Marie. I look forward to getting my furniture”

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Posted 4 years ago

Great to hear you have had such a good first experience with us, Chris. Our in-house delivery team are the best and will ensure your furniture arrives in perfect condition, ready for your enjoyment. Have a great Summer Joe @ Moda

Posted 4 years ago

“Thanks Moda. Simple to order. Leon and John delivered as advised. Well done.”

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Posted 4 years ago

Thanks, always great to hear from a happy Moda customer. I will make sure Leon and John receive your feedback. Joe @ Moda

Posted 4 years ago

“Very good service”

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Posted 4 years ago

Thanks Nicola, I'm pleased to hear you have received our usual 5 star service. Joe @ Moda

Posted 4 years ago

“Very friendly and efficient service. 👍”

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Posted 4 years ago

Hi Jeremy, Thank you for the great feedback and 5* on our service, it's great to see and much appreciated! :) Take care Danielle @ Moda

Posted 3 years ago

“The guys were spot on took the furniture to where we wanted and built it all up and showed us how to use the covers and the gas fire pit Great service thank you John and Garry, top service”

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Posted 4 years ago

Our Platinum delivery really does complete your whole experience, within 20 minutes of delivery, you can be sat with a glass of wine enjoying your beautiful new Moda set! Enjoy! Joe @ Moda

Posted 4 years ago

Moda Furnishings UK is rated 4.8 based on 4,351 reviews