Moda Furnishings UK Reviews

Name: Moda Furnishings UK
Rating: 4.78

4.8 Rating 4,350 Reviews

96 %

of reviewers recommend Moda Furnishings UK

Company Reviews

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Metrics

4.8

Based on 4,350 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0333 355 9089

Location:

Riverpark Road, ,
M40 2XP

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had to contact Moda with regards to items bought in 2016. Even though it’s a Bank Holiday Monday they got back to me immediately and are now replacing the items. Excellent after sales service”

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Posted 3 years ago

Our dedicated customer services team are always on hand to assist you with any queries you may have. Have a lovely summer and I am glad we can help. Joe K @ Moda

Posted 3 years ago

“Very pleased with the furniture which arrived ahead of schedule. Item was delivered by Louis & Lewis who were both very helpful and friendly. Furniture was well wrapped for delivery. Excellent quality and finish. I would definitely recommend product and company.”

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Posted 3 years ago

Wow, what an amazing review. I hope you have a lovely summer enjoying your new, luxury Moda furniture! Louis & Lewis will be thrilled with the amazing feedback. Joe K @ Moda

Posted 3 years ago

“Louise was very helpful, and on a Bank Holiday! So thank you very much. Kind Regards Laura Macleod”

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Posted 3 years ago

I will be sure to pass on your great review to Louise. Have a lovely summer and enjoy your new furniture! Joe K @ Moda

Posted 3 years ago

“Lewis and Darren were absolutely great , very professional and a great credit to Moda Furnishings. Thanks Guys”

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Posted 3 years ago

Hi A Barry, Thank you for your review, it is always great to hear our delivery team are doing a great job. Take care, Lia @ Moda.

Posted 3 years ago

“X”

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Posted 3 years ago

“Delivery date takes far too long”

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Posted 3 years ago

Hi E Latifi, Thank you for taking the time to review us. The current ongoing Global pandemic and Brexit issues have affected the stock arriving here much sooner than we would like. I am sorry the delivery dates do not meet your expectations. Thank you, Lia @ Moda.

Posted 3 years ago

“Brilliant no problems very nice friendly chaps even carried furniture uphill to my summer house Thank you so much”

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Posted 3 years ago

Hi D, Thank you for your kind review on the service you have been provided, this is great to hear. Hope you have a lovely summer! Many thanks, Lia @ Moda

Posted 3 years ago

“Delivery excellent thanks to Leon and John. Furniture looks good and cushions especially seem of good quality. So why 3 stars? From researching this product to placing an order the price rose TWICE in under 4 weeks, during which time I actually spoke to the live chat team for some advice ahead of potentially placing an order just one day before they hiked prices - surely they could and should have warned me.........?”

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Posted 3 years ago

“Delivered right on time great service from Mark and Brian”

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Posted 3 years ago

So great to hear you received excellent service from the Moda team! Have a lovely summer and enjoy your new luxury furniture! Joe K @ Moda

Posted 3 years ago

“Any and Ryan were great!!”

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Posted 3 years ago

Hi There, Thank you for your review on Andy and Ryan, they will be pleased to hear this. Hope you enjoy your furniture in the summer months to come ! Many thanks, Lia @ Moda.

Posted 3 years ago

“All good so far but only just placed the order. Moda furnishings recommended by friends”

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Posted 3 years ago

Hi A Ford, Thank you for your 4* review on your experience so far I am very confident the rest of your experience will not disappoint! Take Care, Lia @ Moda.

Posted 3 years ago

“Great and quick service, very friendly and efficient delivery drivers Terry and Paul W. Thank you!”

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Posted 3 years ago

It is great to hear that you experienced such fantastic service from our delivery team. Have a lovely summer enjoying your new luxury Moda furniture! Joe K @ Moda

Posted 3 years ago

“Still some issues with the furniture however the delivery men Andy and Ryan were helpful and polite, credit to Moda”

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Posted 3 years ago

Thank you for your review :) If you haven't already, please can you email support@modafurnishings.co.uk so we help you to resolve any issues you may have. Take care, Robyn @ Moda

Posted 3 years ago

“Good customer service. Friendly and helpful. Kept well informed of delivery timings. Andy & Ryan arrived early, were efficient and friendly.”

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Posted 3 years ago

Thanks for your review, this is great to see :) We hope you enjoy your furniture! Take care, Robyn @ Moda

Posted 3 years ago

“Great website”

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Posted 3 years ago

Thanks for your review, this is great to see :) Robyn @ Moda

Posted 3 years ago

“Outstanding- Pete and Paul were superb !!! We love the furniture but the service of constructing it was unbelievable I would recommend you guys unreservedly”

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Posted 3 years ago

Thanks for your review, it's great to see your comments! We hope you enjoy your furniture :D Take care, Robyn @ Moda

Posted 3 years ago

“your website is so difficult to use - why only list 9 items per page - almost got so frustrated we so nearly bailed out and went elsewhere - in the end we liked the look of the stuff so much we ordered - £6.5 grands worth of stuff - crazy!”

Helpful Report

Posted 3 years ago

Good morning, Thank you for taking the time to leave your review. i am sorry to hear of the comments regarding our website, We will ensure your feedback is passed through to the relevant team to investigate further, if you could kindly email through to us at support@modafurnishings.co.uk and provide further information on which sections you found the website to be difficult to use then this would be great. We pride in the quality of our furniture so we know you will not be disappointment :) Take care, Robyn @ Moda

Posted 3 years ago

“Delivery time is to long!!”

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Posted 3 years ago

Hi S Boon, Thanks for taking the time to leave your review, im sorry to hear your comments RE the lead time. The reason behind the long lead times is due to our products being in such high demand :) Take care, Robyn @ Moda

Posted 3 years ago

“Chat quick and provided me what I needed to know”

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Posted 3 years ago

Thank you for taking the time to leave your review, its great to hear your positive comments! Robyn @ Moda

Posted 3 years ago

“V professional delivery. Helpful and nothing too much trouble. Well done Matt and Paul”

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Posted 3 years ago

Its great to see your review, we hope you enjoy your furniture :) Thanks, Robyn @ Moda

Posted 3 years ago

Moda Furnishings UK is rated 4.8 based on 4,350 reviews