Moda Furnishings UK Reviews

Name: Moda Furnishings UK
Rating: 4.78

4.8 Rating 4,350 Reviews

96 %

of reviewers recommend Moda Furnishings UK

Company Reviews

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Metrics

4.8

Based on 4,350 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0333 355 9089

Location:

Riverpark Road, ,
M40 2XP

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Jason T and Maroin were so helpful and friendly. They noticed that the storage box lid was bent, pointed it out to me and notified customer derives who have already been in touch to sort a new one. Amazing”

Helpful Report

Posted 3 years ago

“Excellent customer service from start to finish , hats off to the team at Moda , particularly Colin , Matt & Dave . I can't speak highly enough of them for their attention to detail, politeness & bending over backwards to help fit in with the customers requests . Chuffed to bits with our purchase that we have dreamed about for many years . Roll on the good weather & relaxed fun times with fambo & friends. Outstanding ,professional genuine friendliness which was very much appreciated. Oli loved you to Matt! Woof woof woof 🐕 Highly recommend to everyone i know . Thanks millions 😘 xxx”

Helpful Report

Posted 3 years ago

“Excellent service from delivery guys, but unfortunately we did not get the item we thought we were getting.”

Helpful Report

Posted 3 years ago

Hello Mr Wood, I am so sorry you didn't get what you expected. I can see you have already spoken with a member of the team who has assisted you on this. If you need any further assistance, please do let me know! Joe @ Moda

Posted 3 years ago

“Customer service is absolutely amazing. Moda were super helpful throughout the process from placing the order to delivery! Would highly recommend the platinum delivery service. The delivery team were super helpful and great! Thanks again for my lovely bistro set.”

Helpful Report

Posted 3 years ago

“Great delivery service from Paul and Pete, thanks guys! shame about a couple of wrong items sent out but the team were quick to get onto it”

Helpful Report

Posted 3 years ago

“Substitute table delivered today as promised, shame it was missing the parasol.. Delivery guy Jason T was back again in the rain, worked hard to get the table assembled all by him self, soaking wet and still smiling !! Thankyou again !! I am very pleased with your services”

Helpful Report

Posted 3 years ago

“Received my new Salone furniture 27th April 21 the furniture is absolutely fab but one major problem.. they had sent the wrong legs for the dinning table, customer service team were great, they were in touch the next day and agreed to send out a substitute as my original table wasn’t in stock at present. Delivery guys Jason T and Mark K did an amazing job in the pouring rain getting the furniture set up, very helpful, friendly and professional. Thank you !!!”

Helpful Report

Posted 3 years ago

“Absolutely brilliant service so help full and reliable. Thanks guys matt & Dave”

Helpful Report

Posted 3 years ago

“Furniture looks great. Delivery driver Jason T was excellent with good tips on how to unpack and assemble the furniture.”

Helpful Report

Posted 3 years ago

“Had a problem with one of our purchases and moda where very good in giving us a replacement which arrived today. Paul and Pete who delivered it where absolutely brilliant. They built it for us, we’re very polite and friendly. nothing was too much trouble for them. Highly recommend.”

Helpful Report

Posted 3 years ago

Our customer services team are always on hand to offer their assistance on any queries you may have. Have a lovely summer and enjoy! Joe K @ Moda

Posted 3 years ago

“Helpful polite and on time”

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Posted 3 years ago

“Very helpful service from Louise helping me configure the best arrangement of furniture for my garden. It was delivered and built by Mark and Brian. They were very friendly, and efficient.”

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Posted 3 years ago

“Brilliant service from start to finish. Cameron and Marcin the delivery guys were polite and very efficient! Would have no hesitation in recommending Moda Furnishings their products are first class.”

Helpful Report

Posted 3 years ago

Thank you for a great review, T! Have ana amzing summer with your new luxury outdoor furniture! Joe K @ Moda

Posted 3 years ago

“Excellent product and super service. Jason T rang ahead with eta, was on time and very chatty.”

Helpful Report

Posted 3 years ago

So great to hear you received such great service from the Moda delivery team. Enjoy your new luxury Moda furniture! Joe K @ Moda

Posted 3 years ago

“Great website, furniture and service. Moda kept me well informed on lead times and quickly responded to additional requests I had. Thanks to Leon and John for sorting the delivery, consummate professionals. Would recommend!”

Helpful Report

Posted 3 years ago

Thank you for the lovely review. Have an amazing summer enjoying your new outdoor furniture! Joe K @ Moda

Posted 3 years ago

“Very friendly , quick and efficient 👍👍”

Helpful Report

Posted 3 years ago

Our friendly team here at Moda are always on hand to help and assist. Have a lovely summer! Joe K @ Moda

Posted 3 years ago

“Delivery service was excellent and found ways round the issues on entry, cheerful can do and professional attitude - thank you Rob and Jason G.”

Helpful Report

Posted 3 years ago

I am glad you received such excellent service from our delivery team. Have a great time enjoying your new luxury Moda set! Joe K @ Moda

Posted 3 years ago

“Love my Moda furniture. Had a wee problem as discovered the paint on the underside of the table was peeling off really badly having been under cover over the winter (purchased last year), however, once I’d sent photos, Moda offered me an immediate no questions asked replacement. I decided to upgrade to a firepit table which arrived today with Anthony & Louis. As ever a fantastic team of delivery/put together people...they arrived when they said, were very helpful, answered all my questions and demonstrated the lifting mechanism. Can’t fault them...thank you!”

Helpful Report

Posted 3 years ago

Our customer services team are always on hand to help with any queries you may have. Have a lovely summer enjoying your new furniture from us! Joe K @ Moda

Posted 3 years ago

“Excellent Matt and dave very professionelknew what they were doing job well done 🤙”

Helpful Report

Posted 3 years ago

I will be sure to pass this on to the delivery team. Have a great time enjoying your new, luxury Moda set! Joe K @ Moda

Posted 3 years ago

“The Moda office team as well as the on site installers Damien & Lewis did a fantastic job installing my new garden furniture Top marks all round Many Thanks Nick”

Helpful Report

Posted 3 years ago

Our sales and customer service team as well as our dedicated delivery team are always on hand to help. Glad you received such a great service from the whole Moda team. Enjoy your new furniture! Joe K @ Moda

Posted 3 years ago

Moda Furnishings UK is rated 4.8 based on 4,350 reviews