Moda Furnishings UK Reviews

Name: Moda Furnishings UK
Rating: 4.78

4.8 Rating 4,350 Reviews

96 %

of reviewers recommend Moda Furnishings UK

Company Reviews

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Metrics

4.8

Based on 4,350 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0333 355 9089

Location:

Riverpark Road, ,
M40 2XP

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Furniture delivered earlier than expected. Great communication from the Company and the two delivery guys David R & Lee G we’re excellent. Extremely polite, helped put the furniture in the back garden ready for us to assemble & place. Can’t recommend Moda & their staff enough.”

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Posted 3 years ago

“Brilliant delivery by Mark and Brian. Very helpful.”

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Posted 3 years ago

“Excellent delivery service - Michelle H & James S were very helpful”

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Posted 3 years ago

“We're delighted. Great delivery and setup from Mark and Brian. Friendly, quick and efficient...what's not to like? Recommended.”

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Posted 3 years ago

“Taken delivery today and, having been kept informed at appropriate times during the lead time, Pete and Paul continued a very positive experience. The furniture, too, on unpacking, definitely appears to be of the quality we expected.”

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Posted 3 years ago

“Special thanks to Mark and Brian the delivery team... fantastic service... thank you”

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Posted 3 years ago

“Fantastic service, great delivery team, perfect communication, always updated... Thank you very much!”

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Posted 3 years ago

“Leon and colin were great in their customer service !”

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Posted 3 years ago

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Posted 3 years ago

“Leon and Colin delivered my garden furniture this morning snd we’re lovely polite and helpful”

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Posted 3 years ago

“I can’t thank Pete and Paul enough for being so professional, efficient and kind. Our furniture was in place very quickly and they left everything very tidy. Thankyou so much.”

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Posted 3 years ago

“Very happy with the delivery team, thank you Pete and Paul. Very professional and quick and accommodating and the furniture is beautiful. The length of time we had to wait for our order was disappointing however. The estimated delivery was 5-8 weeks and we ended up waiting 16 weeks. The Customer service team were very helpful and polite whenever we called them and keen to offer some compensation for the issues we had with the delivery delays.”

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Posted 3 years ago

“Just received delivery exactly on schedule of the full Ledbury table, benches and angled corner sofa. Excellent service from Moda with perfect delivery from Gary and John who couldn’t have been friendlier. In these troubled times when every company seems to struggle to maintain service levels I couldn’t fault a thing. Fast, efficient and hassle free.”

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Posted 3 years ago

“Thankyou to delivery team Michelle and Faisal - your help was appreciated. We had to wait along time for our furniture but customer service team have been most accommodating. Cover broken first day but Moda are sending a replacement straight away . Thanks”

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Posted 3 years ago

“Kept us regularly informed about delivery time and than on delivery the delivery men Jason G and James S were both very curtesy and helpful”

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Posted 3 years ago

“The service from all departments were really good . Helpful, polite and knowledgable, giving us advise on the best furniture to suit our needs .Christopher in support team was very helpful and answered all queries . Delivery by the two delivery teams were fantastic . Both teams Damien B and Lewis C , and Mark C and Danny N , were efficient, on time , friendly and ensured the furniture was in place , taking away all boxes and packaging . We would definitely highly recommend this furniture and company . The water proof furniture protective covers are really good and would highly recommend these”

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Posted 3 years ago

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Posted 3 years ago

“Furniture looking great and amazing delivery team that set everything up for us and showed us how everything worked! Thank you Paul & Pete!”

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Posted 3 years ago

“Guys were great, on time, very helpful and had a nice sense of humour, look after them!”

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Posted 3 years ago

“Brilliant service quality furniture quick delivery by two lovely men Leon and Colin. Thank you 😊”

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Posted 3 years ago

Moda Furnishings UK is rated 4.8 based on 4,350 reviews