Moda Furnishings UK Reviews

Name: Moda Furnishings UK
Rating: 4.78

4.8 Rating 4,350 Reviews

96 %

of reviewers recommend Moda Furnishings UK

Company Reviews

Questions

Metrics

4.8

Based on 4,350 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0333 355 9089

Location:

Riverpark Road, ,
M40 2XP

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Jason G and colleague were here bright and early with our lovely Moda corner sofa. They sorted it and took all the packaging away in a quick and efficient manner. Very helpful throughout the delivery.”

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Posted 3 years ago

Thank you for a great review! I am sure your furniture looks amazing in your outdoor space! Have a great summer. Joe K @ Moda

Posted 3 years ago

“Lovely furniture delivered within timescale quoted. The delivery guys, Mark and Brian) were amazing.”

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Posted 3 years ago

Thank you for your review! Jack @ Moda

Posted 3 years ago

“Just wanted to say a quick thanks to Louis and Anthony for coming around and resolving so quickly a problem with our storage box. Great guys.”

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Posted 3 years ago

Thank you so much for your review! Jack @ Moda

Posted 3 years ago

“Ordered a outdoor sofa set Delivery was within the timescale stated. Alex and Florin were fantastic. They delivered to the Bak garden and fitted all up for us. Happy with the service.”

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Posted 3 years ago

Thank you for a great review, J. I am sure your new, luxury Moda furniture looks great in your outdoor space! Have a great summer. Joe K @ Moda

Posted 3 years ago

“Excellent service from Nyle & Barry thank you. Some scratches noted and reported back to customer services”

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Posted 3 years ago

Thank you so much for your review and for getting in touch! We'll get your issue sorted as soon as possible! Jack @ Moda

Posted 3 years ago

“Delay on delivery by 4 weeks but this was down to manufacturing / delivery from Europe. To be honest, the weather has been so bad, it did me a favour. Mark & Brian delivered, set up and took away the packaging, nice polite and efficient.”

Helpful Report

Posted 3 years ago

Thank you so much for your understanding and your lovely review! Let us know if you need anything at all! Jack @ Moda

Posted 3 years ago

“Matt & Dave were brilliant. Excellent service from them. All set up ready to go and really friendly”

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Posted 3 years ago

Thank you so much for your review! Jack @ Moda

Posted 3 years ago

“Mark and Brian were very professional and safe. Thank you Moda”

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Posted 3 years ago

Thank you so much for your review! Jack @ Moda

Posted 3 years ago

“Delighted to see Liam and George arrive with our Moda furniture. They made sure everything was as it should be before they departed. Very pleased with the furniture having only been able to view it online before ordering.”

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Posted 3 years ago

Thank you so much for your review! Jack @ Moda

Posted 3 years ago

“Excellent service. Very prompt and friendly. Highly recommend”

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Posted 3 years ago

Thank you so much for your review! Jack @ Moda

Posted 3 years ago

“This was a seamless customer journey. Ordering and delivery all done online with no glitches. No need to chase as it was delivered to time. Delivered at the time they said they would so no hanging around. Leon and Rob installed the furniture efficiently and in a friendly manner and explained how everything worked. Just waiting for the sun now. Thanks guys”

Helpful Report

Posted 3 years ago

Thank you so much for your review! Jack @ Moda

Posted 3 years ago

“Friendly and efficient service from Matt and Dave”

Helpful Report

Posted 3 years ago

Thank you so much for your review! Jack @ Moda

Posted 3 years ago

“We were due our delivery in 8 weeks from order. 8 weeks was approaching and I had no communication. On speaking with customer services we we're informed only part of our order was ready. Customer services arranged for what was ready to be delivered within a couple of days and the rest will be delivered when in stock. Which I was very pleased about especially as its only the table we are waiting on. We opted for the premium delivery and very glad we did. Rob and George our delivery guys were great setting up and answering all our questions, very promt, tidy and really nice guys. Looking forward to receiving my table and hope Rob and George are available to deliver again. There is a slight damage to one of the chair arms, but the guys took a picture and I will speak to customer services but very confident they will solve my slight damage 😄”

Helpful Report

Posted 3 years ago

Thank you so much for your review and for your understanding! Get in touch if you've got any questions at all & trust we'll be in touch to resolve your table issues ASAP! Jack @ Moda

Posted 3 years ago

“Great service from Mark K and Liam M. Very polite and professional. Thank you.”

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Posted 3 years ago

Thank you for your comments.We appreciate your feedback and we are happy to hear about the service provided. Amelia @ Moda Furnishings

Posted 3 years ago

“Highly recommend Moda and the platinum delivery service. Rob and George arrived on time and provided a very professional service both in the placement and construction of our furniture and in their interaction with us . Nothing too much trouble despite the torrential rain . Extremely professional .”

Helpful Report

Posted 3 years ago

Thank you so much for your review! Jack @ Moda

Posted 3 years ago

“Jason T & Terry S. Very helpful delivery guys trying to fit my new table top even though it was too small. Better luck next time. Having to replace the whole table as using different supplier now which isn’t great as the new replacement is smaller than my original one.”

Helpful Report

Posted 3 years ago

Thank you so much for your review & apologies for the issues you've had with your replacement! Let us know if you need anything at all! Jack @ Moda

Posted 3 years ago

“Great products”

Helpful Report

Posted 3 years ago

Thanks for your review! Let us know if there's anything you need. Jack @ Moda

Posted 3 years ago

“Quick delivery and communicated the delivery time accurately. Very helpful in telling us how to put furniture together”

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Posted 3 years ago

“The website isn’t great on an iPad.”

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Posted 3 years ago

I'm sorry to hear that! I'll definitely pass the feedback on to our web team! Jack @ Moda

Posted 3 years ago

“Outstanding from the moment we thought about ordering through to an extremely helpful delivery. Excellent”

Helpful Report

Posted 3 years ago

Thank you so much for your review! Jack @ Moda

Posted 3 years ago

Moda Furnishings UK is rated 4.8 based on 4,350 reviews