Moda Furnishings UK Reviews

Name: Moda Furnishings UK
Rating: 4.78

4.8 Rating 4,350 Reviews

96 %

of reviewers recommend Moda Furnishings UK

Company Reviews

Questions

Metrics

4.8

Based on 4,350 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0333 355 9089

Location:

Riverpark Road, ,
M40 2XP

Write Your review

Tell us how Moda Furnishings UK made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast quick delivery Would say the unwrap service expensive !”

Helpful Report

Posted 3 years ago

“Easy to use website, clear pictures and measurement sizes”

Helpful Report

Posted 3 years ago

Hi J Whitnall, Thank you for taking the time to review the company ! That is brilliant to hear, the website has recently undergone some brand new revamps and I am happy to hear positive feedback about this ! Many thanks, Lia @ Moda.

Posted 3 years ago

“Excellent service today from Terry and Dale, they were very concerned that the table I received today was right and if I was happy with it . Tell nice lads .”

Helpful Report

Posted 3 years ago

Hi Mrs Harrison, Thank you for your kind review and feedback on Terry and Dale today ! I will ensure to pass your feedback through to the relevant department ! Many Thanks, Lia @ Moda

Posted 3 years ago

“I have had my Moda garden furniture for nearly 6 years. One of the chairs and the table deteriorated last summer. When I made a claim under warrenty this February Lisa in support was quick to deal with the case under warranty. No questions asked. I had to wait a month for new stock but it was delivered promptly and without fuss by Leon and John who took the faulty items back. Lisa mentioned there might be a slight difference in colour due to sun damage but I can't tell the difference which bodes well for the general long term durability of the items.”

Helpful Report

Posted 3 years ago

Hi S, Wow, thank you very much for your review! I am super pleased to hear your query was resolved and dealt with in a timely manner, it is great to see from customer feedback that the 7 year warranty in place really does work and gives our customers that extra piece of mind ! If you need anything further please do not hesitate to contact ourselves. Many Thanks, Lia @ Moda.

Posted 3 years ago

“Very clear website. Good photos and descriptions of products. Simple to order.”

Helpful Report

Posted 3 years ago

Hi L, Thank you for your great review ! Great to hear your feedback on the website, I hope you found what you was looking for and more. We shall be hoping for some sunshine soon to make it an amazing summer with your new fabulous furniture ! Take Care, Lia @ Moda.

Posted 3 years ago

“Great website and was able to call and ask questions. fingers crossed for delivery and set up.”

Helpful Report

Posted 3 years ago

Our dedicated sales team are always on hand to help. Have a great summer and enjoy your furniture! Joe K @ Moda

Posted 3 years ago

“Haven’t received goods but website is very good and ordering easy”

Helpful Report

Posted 3 years ago

I am very sorry that you are awaiting your order. Please could I ask if you could email our support team on support@modafurnishings.co.uk with your order number or postcode and we can take a look into this for you. Joe K @ Moda

Posted 3 years ago

“Excellent customer service start to finish. Delivery delays not as bad as expected (pandemic). Email correspondence good. Telephone contact too was a relief to be able to talk to a person! Delivery guys Andy & Ryan, called before, polite, friendly & super helpful with assembly advice.”

Helpful Report

Posted 3 years ago

Our dedicated and friendly customer services team are on hand to help with any queries you may have. I hope you enjoy your new furniture in the coming summer months. Joe K @ Moda

Posted 3 years ago

“2 great guys, Andy & Luke. Very helpful and pleasant.”

Helpful Report

Posted 3 years ago

SO pleased you had such a great experience with Andy & Luke. Enjoy your new furniture and have a great summer enjoying it. Joe K @ Moda

Posted 3 years ago

“Great service, prompt delivery very knowledgeable and experienced fitters who were John and Leon. Would recommend to all. Now looking forward to getting out of lockdown in comfort.”

Helpful Report

Posted 3 years ago

“Good service from Andy and Ryan. Platinum service far too expensive and never sure if needed based on product purchasing.”

Helpful Report

Posted 3 years ago

Hi C, thank you for your feedback regarding the service from Andy and Ryan, it's great to hear they have done a good job! I'm sorry to see you are not satisfied with our Platinum delivery service, if you would like to discuss this further please feel free to contact us through support@modafurnishings.co.uk

Posted 3 years ago

“Very good telephone and online chat service for my recent order. Thank you Nicole. We are looking forward to receiving our new garden furniture and a great summer so we can use it !”

Helpful Report

Posted 3 years ago

Thank you for an amazing review. So pleased you received such great service from Nicole. I hope you have a great summer enjoying your new furniture! Joe K @ Moda

Posted 3 years ago

“Andy and Ryan were very helpful”

Helpful Report

Posted 3 years ago

So pleased you had such amazing service from Andy & Ryan. I hope you have a fantastic summer enjoying your new, luxury furniture! Joe K @ Moda

Posted 3 years ago

“Clear and concise but a fit difficult to navigate the account page”

Helpful Report

Posted 3 years ago

Thank you for the 4* review. Feedback is really important to us. We have recently improved our website, and I will pass this feedback to the relevant department. Have a great Summer and enjoy your new furniture. Joe K @ Moda

Posted 3 years ago

“There does not appear to be an option to provide billing address if different to shipping address.”

Helpful Report

Posted 3 years ago

Hello there, this is 100% a feature of our site. Many customer choose this option on a daily basis. I will ask a member of our team to reach out to you and walk you through this. Have a great day. Joe @ Moda

Posted 3 years ago

“Customer Services were very helpful with good delivery times.”

Helpful Report

Posted 3 years ago

Our dedicated and friendly customer services team are always on hand to help with any queries you may have. Have a great time enjoying your new, luxury furniture! Joe K @ Moda

Posted 3 years ago

“Excellent service”

Helpful Report

Posted 3 years ago

Thank you for the 5* review, J. We pride ourselves on our excellent customer service. Have a great summer enjoying your new furniture! Joe K @ Moda

Posted 3 years ago

“Ordered over the phone , really helpful lady took our order . Delivery the following week as promised . Thanks to Louis & Anthony for putting it all together and taking away all the boxes . Love the furniture , great service thank you so much .”

Helpful Report

Posted 3 years ago

Thank you for this lovely review of your whole experience with us, it is much appreciated!

Posted 3 years ago

“Good”

Helpful Report

Posted 3 years ago

Hey N Thomas, Its great to see your positive review! Thank you, Robyn @ Moda

Posted 3 years ago

“Great service”

Helpful Report

Posted 3 years ago

Thank you for the 5*, we really appreciate it Joe @ Moda

Posted 3 years ago

Moda Furnishings UK is rated 4.8 based on 4,350 reviews