Moda Furnishings UK Reviews

Name: Moda Furnishings UK
Rating: 4.78

4.8 Rating 4,350 Reviews

96 %

of reviewers recommend Moda Furnishings UK

Company Reviews

Questions

Metrics

4.8

Based on 4,350 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0333 355 9089

Location:

Riverpark Road, ,
M40 2XP

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The whole team at Riverpark Road is a credit to Moda. Great customer service and advice before sale. Thanks Pip and Gary and especially Matt who served me. I will have no hesitation in recommending Moda furnishing. Chris”

Helpful Report

Posted 3 years ago

Hi Chris, Thanks for taking the time to post your review, it's great to see you've had an excellent experience with us :) If you ever need any help or assistance in the future please just get in contact with us! Robyn @ Moda

Posted 3 years ago

“Thanks to Matt for spending time with us to explain differences with different sets . He gave us plenty of time and didn’t pressure us. Really please with what we decided on .”

Helpful Report

Posted 3 years ago

Hi Tim, It's great to see your 5* review, so thank you for this! I'm pleased to hear Matt provided a great service :) Robyn @ Moda

Posted 3 years ago

“Matt was very helpful today he helped us choose what we wanted and nothing was too much trouble. We will definitely recommend Moda to our friends and family.”

Helpful Report

Posted 3 years ago

Good afternoon, Thank you for your great feedback, It's fantastic to hear Matt has provided excellent help and assistance! We hope you are happy with your new furniture. Robyn @ Moda

Posted 3 years ago

“Matt was extremely knowledgeable, helpful and efficient in supporting us with finding and purchasing our garden furniture.”

Helpful Report

Posted 3 years ago

Hello Chris, Thank you for your 5* review, I'm really pleased to hear you've had a great experience in purchasing your furniture with us :) Robyn @ Moda

Posted 3 years ago

“Love the furniture and service”

Helpful Report

Posted 3 years ago

Hi Peter, Thanks for your positive review, I'm pleased to hear you love our furniture and are happy with the service provided :) Robyn @ Moda

Posted 3 years ago

“Great friendly service from Matt. He helped us work through different options and wasn’t pushy in the slightest. Very pleased with the purchase and the service received. Would willingly recommend Moda”

Helpful Report

Posted 3 years ago

Good afternoon, Thank you very much for your 5* review, it really is great to see! I'm very pleased to hear Matt provided a great service and help with your purchase :) Robyn @ Moda

Posted 3 years ago

“Our waterproof cover leaked after 18 months however Moda have offered a replacement. Excellent service!”

Helpful Report

Posted 3 years ago

Good morning Jane, Thank you for your feedback, I am sorry to hear of the comments above. I do want to look into your order further so I will be in contact today to discuss. Take care, Robyn @ Moda

Posted 3 years ago

“Good quality product and customer service team was very prompt in responding to queries. Delivery drivers Leon and Nyle were very helpful and professional.”

Helpful Report

Posted 3 years ago

Hello, Thank you for the 5* review, this is really great to see! I'm pleased to hear you have had a great experience :) Robyn @ Moda

Posted 3 years ago

“Visited Moda today and was impressed by the huge selection and quality of the products on offer. We were served by Matt who was extremely knowledgable on the product's & very Very helpful. He advised on the quality of the garden furniture and demonstrated how to use the product's by showing how to use them. I would highly recommend the product's and excellent customer service provided by Matt. Thank you.”

Helpful Report

Posted 3 years ago

Good afternoon Tony & Lynn, Thanks so much for taking the time to leave such a positive review! I'm very pleased to hear Matt provided a fantastic service and you are happy with the quality of the furniture we have to offer :) Robyn @ Moda

Posted 3 years ago

“Leon and Nyle came to deliver and assemble my furniture today. What a credit they both are to your company. So polite helpful and just lovely. Think you could easily promote them ! 🤞 Happy New Year.”

Helpful Report

Posted 3 years ago

Good afternoon, Thank you very much for your 5* review, its always great to see such positive comments regarding the service provided by Leon and Nyle :) I hope you enjoy your furniture for many years to come! Robyn @ Moda

Posted 3 years ago

“Good”

Helpful Report

Posted 3 years ago

Hey Sean, Thanks for your 5* review :) Robyn @ Moda

Posted 3 years ago

“Matt & Pip were extremely helpful, knowledgable & friendly. They couldn’t do enough to help us & would definitely recommend to our friends.”

Helpful Report

Posted 3 years ago

Good afternoon, Thank you for taking the time to post your review, I'm pleased to hear a great service was provided! I will ensure the guys get to see your positive feedback :) Robyn @ Moda

Posted 3 years ago

“great web site”

Helpful Report

Posted 3 years ago

Hello Maria, It's great to see feedback regarding our website, I'm pleased to hear this was easy to navigate! Robyn @ Moda

Posted 3 years ago

“Love this furniture and always very helpful”

Helpful Report

Posted 3 years ago

Hi Janet, It's always a positive thing to hear great comments regarding the quality of our furniture, so thanks for including this in your feedback :) Robyn @ Moda

Posted 3 years ago

“Very easy to order”

Helpful Report

Posted 3 years ago

Good afternoon Karen, Thank you for your 5* feedback, I'm very pleased to hear our website is easy to use! I hope you enjoy your new furniture once this arrives :) Robyn @ Moda

Posted 3 years ago

“easy to order, kept updated with order progress.”

Helpful Report

Posted 3 years ago

Hi Mr Guymer, Thanks for your 5* review, it's great to see your positive feedback! If you need any further assistance in the future please don't hesitate to contact us. Robyn @ Moda

Posted 3 years ago

“There is no doubt fantastic service and fantastic products I bought. Delighted.”

Helpful Report

Posted 3 years ago

Hi Simon, Thanks for your feedback, it's with great reassurance that you once you're new furniture is delivered you will be ever so pleased :) Robyn @ Moda

Posted 3 years ago

“A return visit for us having bought a table, chairs”

Helpful Report

Posted 3 years ago

Hello Karen, It's always great to see a returning customer leave such positive feedback, so thanks for sticking with Moda knowing you'll get excellent quality furniture :) Robyn @ Moda

Posted 3 years ago

“website is too busy and things pop up all the time”

Helpful Report

Posted 3 years ago

Hi Andy, Thanks for your honest feedback, I'm sorry to learn of the negative comments regarding our website. This will be looked into further and I shall be making contact with you direclty. Robyn @ Moda

Posted 3 years ago

“Can’t write a review until I receive product”

Helpful Report

Posted 3 years ago

Hey, Thanks for the 5* review, I'm pleased to see your initial viewing of Moda is a positive one and I can assure you once your new furniture arrives you will just know that the right decision has been made :) Robyn @ Moda

Posted 3 years ago

Moda Furnishings UK is rated 4.8 based on 4,350 reviews