Moda Furnishings UK Reviews

Name: Moda Furnishings UK
Rating: 4.78

4.8 Rating 4,350 Reviews

96 %

of reviewers recommend Moda Furnishings UK

Company Reviews

Questions

Metrics

4.8

Based on 4,350 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0333 355 9089

Location:

Riverpark Road, ,
M40 2XP

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Faultless service,excellent product, great communication especially regarding delivery time, courteous and helpful delivery team. This was a remote purchase due to the pandemic, quality of product met expectations.”

Helpful Report

Posted 3 years ago

Hi Mr Harris, Thank you very much for your kind review. It is great to see that the service and quality provided was second to none, this is something that we are very passionate about at Moda in providing. Thank you again! Lia @ Moda

Posted 3 years ago

“Excellent customer service start to finish. Delivery delays not as bad as expected (pandemic). Email correspondence good. Telephone contact too was a relief to be able to talk to a person! Delivery guys Andy & Ryan, called before, polite, friendly & super helpful with assembly advice.”

Helpful Report

Posted 3 years ago

Hi E Rogers, Thank you for taking the time to leave us a lovely review. Excellent customer service is something we are very proud of here at Moda. Thank you for being patient in these unprecedented times, we do try to be as open and honest as possible with the lead times for stock! All feedback shall be passed through to the relevant teams. Have a lovely summer and take care. Many Thanks, Lia @ Moda

Posted 3 years ago

“Very good”

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Posted 3 years ago

Hi C Pullinger, Thank you for your 5* review and lovely feedback! Brilliant to see. Many thanks, Lia @ Moda.

Posted 3 years ago

“We are very happy with our purchase. There were slight defects that we noticed after the product got delivered. Moda Furnishings have been very accommodating and are sorting the problem.”

Helpful Report

Posted 3 years ago

Hi There, Thank you very much for your positive and honest review. I am happy to hear that your issue was resolved, the customer service team strive to resolve any kind of problem as quickly and efficiently as possible. So this is great to read. I hope you enjoy your new furniture :-) Many thanks, Lia @ Moda.

Posted 3 years ago

“GOOD”

Helpful Report

Posted 3 years ago

Hi G Reaney, Thank you for your positive review, it is great to see! Many Thanks, Lia @ Moda

Posted 3 years ago

“Very happy with the furniture. The order was delivered on time and the delivery team (Leon and John) were excellent. They assembled the furniture with care and took away the packaging.”

Helpful Report

Posted 3 years ago

Hi C, Thank you for your lovely positive feedback. I am delighted to hear you are happy with the furniture and the service given. I will ensure to pass your feedback about Leon and John to the transport team ! Hope you have a lovely summer. Many Thanks, Lia @ Moda

Posted 3 years ago

“Can't wait to get my furniture in time for summer.”

Helpful Report

Posted 3 years ago

Hi E Stewart, Thank you for your positive review ! We can't wait to deliver the furniture, let's hope the sun makes an appearance in time for this. Many Thanks, Lia @ Moda.

Posted 3 years ago

“Great Service Assuming it turns up”

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Posted 3 years ago

Hi Lee, Thank you for your 4* review, It is great to see you a happy with the service provided. Many Thanks, Lia @ Moda.

Posted 3 years ago

“No comment”

Helpful Report

Posted 3 years ago

Hi G Dervish, Thank you for leaving your 4* review, its great to see! Thank you, Robyn @ Moda

Posted 3 years ago

“Leon and John had had a long day as their van had broken down but they unpacked everything very professionally and took away all the rubbish. They were also very careful when carrying the furniture through my house. They were charming.”

Helpful Report

Posted 3 years ago

Good afternoon, Its great to see such a positive review considering the problem with the van breaking down! i will ensure your comments are passed on to Leon and John who do always go above and beyond to deliver excellent care when handling the goods :) Have a lovey weekend with your new Moda furniture. Thanks Robyn @ Moda

Posted 3 years ago

“It would be great to be able to directly compare the chairs”

Helpful Report

Posted 3 years ago

Hi H Leam, Thank you for leaving such positive review! We cant wait for our showrooms to re open to welcome all our new customers :) Take care, Robyn @ Moda

Posted 3 years ago

“Easy process to order”

Helpful Report

Posted 3 years ago

Hi J Bryce, Its great to see your positive review and comments regarding the order process, we do try and make this as convenient as possible for our customers :) Thank you, Robyn @ Moda

Posted 3 years ago

“Easy once Iknew what I wanted”

Helpful Report

Posted 3 years ago

Thank you for taking the time to leave your positive review, its great to see! Take care, Robyn @ Moda

Posted 3 years ago

“Easy to use....”

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Posted 3 years ago

Thank you for taking the time to leave your 5* review! Its great to see. Take care, Robyn @ Moda

Posted 3 years ago

“web site was a bit slow and the delivery times long for what I really wanted”

Helpful Report

Posted 3 years ago

So sorry the website was a little slow for your needs, we have guides on the website around the best settings and browser to use to get the best experience on site. Due to unprecedented demand we want to be open and transparent with our customers regarding our delivery timescales, so sorry these did not meet your expectations. Thanks so much for this valid and valued feedback. Joe @ Moda

Posted 3 years ago

“Furniture looks amazing. Delivery drivers were very efficient (thank you Mark and Brian). Very happy with the service from online ordering to delivery. Thank you 😊”

Helpful Report

Posted 3 years ago

Thanks for the 5* and the great review of your whole experience with us! Great to read. Have a great Summer. Joe @ Moda

Posted 3 years ago

“Excellent service. Pleasant staff”

Helpful Report

Posted 3 years ago

Hi P, Thank you for your kind review. Your feedback is great and happy we could help you ! Many Thanks, Lia @ Moda.

Posted 3 years ago

“The website looks good,..easy to use”

Helpful Report

Posted 3 years ago

Hi D Coulson, Thank you for taking the time to leave a review ! Hope you found what you was looking for on the website and any help you need please let us know :-) Many Thanks, Lia @ Moda.

Posted 3 years ago

“.”

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Posted 3 years ago

“fine”

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Posted 3 years ago

Hi P, Thank you for taking the time to leave a review ! Many Thanks, Lia @ Moda.

Posted 3 years ago

Moda Furnishings UK is rated 4.8 based on 4,350 reviews