Moda Furnishings UK Reviews

Name: Moda Furnishings UK
Rating: 4.78

4.8 Rating 4,350 Reviews

96 %

of reviewers recommend Moda Furnishings UK

Company Reviews

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Metrics

4.8

Based on 4,350 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0333 355 9089

Location:

Riverpark Road, ,
M40 2XP

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Rob and John did a great job delivering, assembling and installing our replacement dining table. Completed in around 20 minutes, all packaging removed, very happy customer! Great job guys!”

Helpful Report

Posted 3 years ago

“Great easy and quick”

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Posted 3 years ago

“Very good efficient service. Sale staff were very helpful and friendly and delivery men Louis and Anthony rang an hour before they came arrived on time and were very friendly.”

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Posted 3 years ago

“Delivery service by Damien B and Lewis C last Monday was excellent. Having had lots of problems previously with deliveries and timing of furniture, the both of them were good at installing and ensuring all items had no damages as had previously had before.”

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Posted 3 years ago

“Very impressed with the whole process. Leana at the Caterham Branch was so helpful and friendly. Pete and Paul the delivery men were great. Very professional, polite and helpful. Fantastic service.”

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Posted 3 years ago

“Very good efficient service. Sale staff were very helpful and friendly and delivery men Louis and Anthony rang an hour before they came arrived on time and were very friendly.”

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Posted 3 years ago

“Excellent delivery service from Louis and Anthony and would highly recommend.”

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Posted 3 years ago

“Great service today from Leon and Nyle bringing us our Moda order , including coming back a second time which was much appreciated 👍 Very friendly guys , thanks so much . Overall delighted with our Moda products and all the help from Matthew (Matt) and Gary in the warehouse 👍”

Helpful Report

Posted 3 years ago

“Pete & Paul delivered my new garden furniture earlier today, they delivered, put together & removed packaging professionally and fast. I’m really pleased with the quality and look of my new furniture and the service from Moda”

Helpful Report

Posted 3 years ago

“From the time of order I had no communication until the day it was due to be delivered. I made all the contact with Moda to chase up when not delivered in line with the initial agreement nor the revised schedule. When the product was delivered it was faulty however there has been no quibble on exchange although it took a lot of organising and chasing as the links on the website are not working once Robyn got involved the whole process followed smoothly.”

Helpful Report

Posted 3 years ago

Hi Shaun, It was great to speak to you yesterday, thanks for explaining the current situation and allowing me to put things right for you. Kind regards Robyn @ Moda

Posted 3 years ago

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Posted 3 years ago

“Arrived on time and in full. Louis and Anthony were efficient and friendly and helped position the boxes into the area we required. Thank you.”

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Posted 3 years ago

“Mike and Chris delivered and installed our garden furniture today (18th Oct) and did a great job. Shame the furniture was delayed by a further six weeks after ordering 16th July. However the furniture itself is lovely and worth waiting for. The Salone cubo 6 is a great set, just need to find a cover for the winter now.”

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Posted 3 years ago

“Excellent customer service when ordering and great, on time delivery by Leon and nyle”

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Posted 3 years ago

“Louis and Anthony delivered the items on time having messaged me to let me know the slot. They were polite and cheerful. I declined their offer to unwrap and take the waste parcel material which is an extra cost. I’m very happy with the service.”

Helpful Report

Posted 3 years ago

“Hello Nyal and Leon have just delivered my storage box. They rang me beforehand and navigated the large storage box over my garden fence/ gate admirably. Well done to them both. Very nice manners too.”

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Posted 3 years ago

“Cheers to Leon and Nyle - great speedy service with a smile”

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Posted 3 years ago

“Louis and Anthony did a fantastic job with our delivery this morning. Thank you both.”

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Posted 3 years ago

“Ordered my items on Saturday, they were delivered on Monday! Super fast service from a very friendly team (not sure of the lads names at the store) Leon and Nyle delivered.”

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Posted 3 years ago

“Leon and Colin were outstanding on delivery. Products are great and nothing too much trouble. I wish every delivery was so good.”

Helpful Report

Posted 3 years ago

Moda Furnishings UK is rated 4.8 based on 4,350 reviews