Moda Furnishings UK Reviews

Name: Moda Furnishings UK
Rating: 4.78

4.8 Rating 4,350 Reviews

96 %

of reviewers recommend Moda Furnishings UK

Company Reviews

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Metrics

4.8

Based on 4,350 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0333 355 9089

Location:

Riverpark Road, ,
M40 2XP

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love our sofa set, it's instantly turned our garden into an extra room of the house. Mike and Chris did an excellent job delivering despite a few obstacles along the way!”

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Posted 3 years ago

“we have had garden furniture from Moda before and its very comfy and stylists”

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Posted 3 years ago

“Fabulous products, gorgeous website. I have just ordered, not received yet. HOWEVER not impressed at all by my purchase experience which is a shame when buying a lovely quality set like this. The price increased from approx £2100 to £2600 from when I viewed this last Wednesday to Saturday when I was able to get to the showroom to see the furniture. Moda just keep pushing the prices up and up, wasnt able to use the discount code either. Moda are certainly getting every penny they can get from the increased demand for garden furniture during covid times. The sales assistant in the showroom did her job in terms of answering my questions but considering I was intending on spending a small fortune, I felt like I was more like a valued customer when I went to Tescos.”

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Posted 3 years ago

“Excellent Service”

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Posted 3 years ago

“Amazing styles”

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Posted 3 years ago

“Great service, delivered with a smile, thanks to Matt, Paul and Gary.”

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Posted 3 years ago

“A easy and simple process to view and order the furniture I required.”

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Posted 3 years ago

“After researching online, I had a few queries & was looking for advice. Both online chat & phone customer services at Moda were very helpful when I was deciding which patio set to choose. They also helped add an additional parasol for existing dining set so I eventually ordered via the phone too. Clinched the deal with ordering & just can’t wait to receive our Talia set shortly.”

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Posted 3 years ago

“Very satisfied with service - both in the clearance shop and the delivery men (Louis and Anthony). Well done to all”

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Posted 3 years ago

“Good but wait to see on delivery”

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Posted 3 years ago

“Great site”

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Posted 3 years ago

“Jason and Damien did a great job unpacking and building our furniture. Thanks!”

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Posted 3 years ago

“We have an account, but cannot remember our password but your link to reset does not work. The captcha is also unreadable”

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Posted 3 years ago

Hi S Hardman, I am terribly sorry for the issues you are experiencing with your online account - it is a matter that is being urgently rectified currently, if you need any assistance with your order, or you have any queries or concerns that we can assist with, please don't hesitate to get in contact. Have a lovely evening and take care. Danielle @ Moda

Posted 3 years ago

“Best outdoor furniture to be found in my opinion! Shame they have stop the discount. Would have purchased two set if they had still offered it.”

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Posted 3 years ago

“Quality products”

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Posted 3 years ago

Brilliant 5* on our products D Murray - thank you kindly, it's great to see and much appreciated! Have a lovely summer enjoying your new purchase! :) Danielle @ Moda

Posted 3 years ago

“Jason and Damien were very helpful and the delivery was quick and professional.”

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Posted 3 years ago

Hi R, thanks for the lovely review on our amazing delivery team - I will ensure they are made aware of your great feedback. It's very much appreciated. Have a lovely summer enjoying your new purchase! :) Danielle @ Moda

Posted 3 years ago

“Excellent customer service , nice products, halo 9 seater and large umbrella. Heavy duty cover is excellent . Products are very expensive , but the covers are machine washable and shower resistant so maybe that’s why ? Good delivery team , I hadn’t paid extra for set up and boxes taken away . I told the guys I’d regretted that as there were a lot of boxes and things were heavy . Jason and mark explained I could ring up and arrange if I wanted , which I did. Again over priced £99 but hassle free I would say £50 more reasonable . They were helpful, polite and made sure I knew how the umbrella worked . Extra things were delivered by mistake and they sorted this for me . Unfortunately a damage on one chair but I think this will be resolved quickly Again excellent customer service .”

Helpful Report

Posted 3 years ago

Hi KK, Thank you so much for your amazing review on our services and products, it's great to see and very much appreciated! The issue with your chair, I am terribly sorry to see this, if you email our customer support team at support@modafurnishings.co.uk we will resolve this issue for you. And your feedback on the delivery service, will be fed through to our customer forum, to be considered in future :) Have a lovely day and take care. Danielle @ Moda

Posted 3 years ago

“Louis and Anthony were so helpful, professional and friendly. An asset to your Company. Many thanks”

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Posted 3 years ago

Hello there, thank you kindly for your wonderful review on our delivery team - it's great to see and very much appreciated! Have a lovely summer enjoying your new purchase! :) Danielle @ Moda

Posted 3 years ago

“Bought from Moda before - so easy to order.”

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Posted 3 years ago

“Received our Moda furniture this afternoon. Barry and Damian were great looking after us really well ensuring that our furniture was assembled quickly but with care! Thank you both!”

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Posted 3 years ago

Moda Furnishings UK is rated 4.8 based on 4,350 reviews