Moda Furnishings UK Reviews

Name: Moda Furnishings UK
Rating: 4.78

4.8 Rating 4,351 Reviews

96 %

of reviewers recommend Moda Furnishings UK

Company Reviews

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Metrics

4.8

Based on 4,351 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0333 355 9089

Location:

Riverpark Road, ,
M40 2XP

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Henrietta and Caprice were very helpful on the live chat”

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Posted 4 years ago

“Looking forward to receiving the item”

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Posted 4 years ago

“John and Garry were very efficient and friendly when they delivered our furniture, explaining the features such as clipping the chairs together and the parasol stand. Quickly put it all together and took away all the packaging - definitely worth paying extra. Very pleased with the furniture, very comfy and looks great.”

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Posted 4 years ago

“Good mix of photos, dimensions and videos”

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Posted 4 years ago

“Customer Services were easy to get hold of and were able to answer the questions easily about the furniture”

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Posted 4 years ago

“Leon and John delivered my furniture, very polite, prompt and helpful”

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Posted 4 years ago

“User friendly site”

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Posted 4 years ago

“Louis and James just delivered my Moda furniture and couldn’t have been more helpful and/or professional, top notch service! Thanks lads!!”

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Posted 4 years ago

“Extremely helpful & professional customer service.assistant Excellent knowledge of products/stock/ delivery times etc.”

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Posted 4 years ago

“Great customer service from Henrietta and the Moda team. We ordered a sofa set last summer and this year decided to add to the set. The additional sofa sections we wanted were in stock, so the delivery time was minimal. Let’s hope it’s sunny this year!”

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Posted 4 years ago

“Very easy to order”

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Posted 4 years ago

“Very good customer service. Maria was very helpful and answered promptly and efficiently to all my queries.”

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Posted 4 years ago

“Excellent quality, comfortable furniture, prompt delivery and brilliant customer service- definitely worth the money!”

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Posted 4 years ago

“THANKS”

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Posted 4 years ago

“I accidentally damaged a glass cover for our new table and rang customer services to order another one. I spoke to Robyn who was fantastic and organized for a new one to be sent free of charge! Really great service.”

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Posted 4 years ago

“Can’t speak highly enough of Danielle today. She was most helpful.”

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Posted 4 years ago

“Moda Furnishings supply wonderful and a fabulous selection of garden furniture. I am extremely happy with the service they have provided and continue to provide. Thank you to everyone at Moda Furnishings.”

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Posted 4 years ago

“Very helpful and charming staff over the telephone.”

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Posted 4 years ago

“Great delivery and quick set up by Leon and John. Very pleased with the new table!”

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Posted 4 years ago

Thanks for the 5-stars, Ben! So pleased you love your new table Stay safe! Joe @ Moda

Posted 4 years ago

“just received my order of 10 seat dining table looks fabulous,paid for the unpacking service which was great ,the chaps were very efficient and to be honest for me was necessary there is much packaging i would have been there for hours ! only little wobble is that you there is no base for the parasol ? i see now that it is an extra add on ? but i would have thought it would have been included ? otherwise absolutely delighted roll on the summer”

Helpful Report

Posted 4 years ago

Hello Moira, thanks so much for the feedback and the 5-stars! I am delighted you're happy with your furniture. I will pass your feedback regarding parasol bases to our customer forum. Kind regards Joe @ Moda

Posted 4 years ago

Moda Furnishings UK is rated 4.8 based on 4,351 reviews