Moda Furnishings UK Reviews

Name: Moda Furnishings UK
Rating: 4.78

4.8 Rating 4,350 Reviews

96 %

of reviewers recommend Moda Furnishings UK

Company Reviews

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Metrics

4.8

Based on 4,350 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0333 355 9089

Location:

Riverpark Road, ,
M40 2XP

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Dave B and Steve D dropped off one part of my modular seating area as it wasn't in stock when the rest was delivered. I had paid for the platinum delivery where the seating is put together but for some reason that wasn't on their delivery note. The guys were very friendly and still unpacked the extra bit and slotted it into my corner sofa. Very good delivery service, only down side was it has taken four separate deliveries to finally get all the pieces.”

Helpful Report

Posted 3 years ago

“Very pleased with service from start to finish.good communication from store delivery on time mark & Brian were cheerful and efficient.highly recommend!many thanks Norman”

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Posted 3 years ago

“I love the quality of the Windsor sets, they take ages to deliver but are worth it. Delivery service people are great.”

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Posted 3 years ago

“I love the quality of the Windsor sets, they take ages to deliver but are worth it. Delivery service people are great.”

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Posted 3 years ago

“Thanks Lyon and Nyle, great delivery and assembly service today!”

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Posted 3 years ago

“Great furniture set (Arc 8) really looking forward to enjoying the sunshine with it. Have to say that Dave H & Craig who delivered and set everything up are awesome, great communication, fast work and brilliant customer service. Thanks both!”

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Posted 3 years ago

“We were kept informed by the delivery team Nyle and Barry regarding the delivery time, they worked professionally to install our furniture and cleared all the rubbish away. Furniture took too long to come? Ordered in April delivered 18 weeks later I had to chase the order!!!”

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Posted 3 years ago

“Very impressed with the quality of the furniture and the assistance when booking. Delivery was great too - both Pete and Paul from Moda were very professional and courteous. Delivery up-dates provided by them en route, which was really helpful. Great service all round. Thanks Moda.”

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Posted 3 years ago

“Brilliant delivery service from Mark and Brian, very professional service. They are a credit to your company”

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Posted 3 years ago

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Posted 3 years ago

“Great delivery from Dave H & Craig O. Moved the box straight to the shed for us. Really helpful guys. Thanks a lot.”

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Posted 3 years ago

“Ordered furniture just over 2 weeks ago on 2-3 week delivery. Was delivered and put in place today. Robbie in Mode Cheltenham was extremely helpful/knowledgeable when ordering in store, and Nyle and Leon the delivery drivers were polite and professional. Amazing service from visit to installation, thank you. Only complaint my husband has is we only went to look 🤣🤣”

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Posted 3 years ago

“John & Garry delivered our furniture today, excellent work. We paid £100 to get it unpacked etc., the men do not get that themselves, if I’d have known that I would’ve just given it to them. I think that is disgraceful, I paid a lot of money for a good product expecting the men that work very well for you to get that extra money. I think they should get a bonus for the hard work 😓 they do. Delivering a lot of furniture under difficult circumstances sometimes. Long days as well. You are the best in the business quality wise. Please appreciate your workforce more would be my suggestion. John & Garry were very efficient and good employees for you.”

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Posted 3 years ago

“Speedy delivery!”

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Posted 3 years ago

“Speedy delivery!”

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Posted 3 years ago

“Excellent delivery by Mark & Brian”

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Posted 3 years ago

“We had some issues with the product, however the delivery / installation team were excellent (Dave H and Craig O)”

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Posted 3 years ago

“Pete and Paul were great. Phoned 30 minutes before , turned up on time . Unloaded and put boxed furnishings round the back of the house where we wanted them . These two are a great advert for Moda.”

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Posted 3 years ago

“Excellent quality furniture”

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Posted 3 years ago

“I ordered my garden set back in April. There was such a long delay in receiving the set which is why I have given 4 stars. The actual set is lovely and the delivery guys Mark and Brian were fantastic and did everything for me that was needed. If it wasn’t for the delivery being so successful I would of given 3 stars.”

Helpful Report

Posted 3 years ago

Moda Furnishings UK is rated 4.8 based on 4,350 reviews