Moda Furnishings UK Reviews

Name: Moda Furnishings UK
Rating: 4.78

4.8 Rating 4,350 Reviews

96 %

of reviewers recommend Moda Furnishings UK

Company Reviews

Questions

Metrics

4.8

Based on 4,350 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0333 355 9089

Location:

Riverpark Road, ,
M40 2XP

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“great help with live chat”

Helpful Report

Posted 3 years ago

Thank you for leaving such a positive review! Take care, Robyn @ Moda

Posted 3 years ago

“The product appears to be top quality. Delivered by Mark and Brian. Access to the rear garden was challenging although these lads made no fuss of the situation and unloaded the garden furniture with care. They gave me a few tips to help with assembly which wasn’t difficult but the tips helped. Have yet to try gas heater but everything seems great so have no doubt that the heater/ bbq will be good also”

Helpful Report

Posted 3 years ago

Good morning, Thank you for taking your time to leave such a detailed review! We are pleased to hear Mark and Brian delivered fantastic customer service :) I hope you enjoy your new garden furniture for many years to come. Thanks, Robyn @ Moda

Posted 3 years ago

“Good website arrangement and easy to order.”

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Posted 3 years ago

Thank you for leaving your review M Otsu, Our website has undergone recent changes so its great to see your positive feedback :) Robyn @ Moda

Posted 3 years ago

“Easy website to navigate - lets hope the same ease follows with the delivery ! Thanks very much - love the look of these quality products”

Helpful Report

Posted 3 years ago

Hi E Mitchell, Thank you for the positive 5* on our website and I'm sure you'll be over the moon with our fantastic delivery team! :) Have a great summer enjoying your new purchase! Danielle @ Moda

Posted 3 years ago

“Very user friendly website and good description of products - premium delivery service also a very useful option!”

Helpful Report

Posted 3 years ago

Hi C Hobson, Its great to see your 5* review! Our website has recently undergone improvements so thanks for the positive feedback. Take care, Robyn @ Moda

Posted 3 years ago

“This is my 2nd order from Moda. Furniture is excellent”

Helpful Report

Posted 3 years ago

Hi S Lawrence, Thank you for taking the time to leave your review, its great to see you are a returning customer of ours :) Take care, Robyn @ Moda

Posted 3 years ago

“Great website and easy consumer journey. Please do all you can to fast track the delivery times :-)”

Helpful Report

Posted 3 years ago

Hi B Landels, Its great to see your review! We will ensure your delivery is made as soon as possible with a side order of Sun :) Thanks, Robyn @ Moda

Posted 3 years ago

“I tried to login as a returning customer but when I tried to reset my password your website kept looping back to reset password. That was quite frustrating. Hence I have logged in as a guest”

Helpful Report

Posted 3 years ago

“easy ordering process”

Helpful Report

Posted 3 years ago

Thanks for leaving such a positive review! We hope you enjoy your new furniture once delivered for many years to come :) Take care, Robyn @ Moda

Posted 3 years ago

“very good service”

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Posted 3 years ago

Good afternoon, Thank you for taking the time to leave such a positive review! Take care, Robyn @ Moda

Posted 3 years ago

“Fantastic job by Andy & Ryan. Good comms. Friendly & accommodating, even offered for me to give them a ring directly if I had any install questions. Nice one. As for the product, top quality and lovely design. Definitely worth the money v lower cost low end sets.”

Helpful Report

Posted 3 years ago

Hi Mr Moulin, Its great to see such positive comments, customer satisfaction is our main aim so its brilliant to see this has been apparent throughout your order journey :) Thank you, Robyn @ Moda

Posted 3 years ago

“Great quality and range of products - very friendly and efficient customer service”

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Posted 3 years ago

So pleased you received such friendly service from our team. I hope you have a lovely summer enjoying your new, luxury furniture! Joe K @ Moda

Posted 3 years ago

“none”

Helpful Report

Posted 3 years ago

Thanks for leaving your 4* review! Robyn @ Moda

Posted 3 years ago

“Great products. Great service and delivery. John and Leon were on time. Rang before they delivered with a courtesy call. We are returning customers for outdoor furniture.”

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Posted 3 years ago

Providing the best customer service is something that is really important to us here at Moda, so I am so pleased you received such great service from John & Leon. Enjoy your new furniture! Joe K @ Moda

Posted 3 years ago

“The delivery men Louis and Anthony were fabulous. Took the furniture up 3 flights of stairs with absolutely no complaints. Great guys and very thankful for the assembly.”

Helpful Report

Posted 3 years ago

Hi There, Thank you very much for your lovely review. I will ensure to pass your feedback through to Louis and Anthony. They shall be delighted to hear this. If you need anything in the future, please do not hesitate to contact us. Many Thanks, Lia @ Moda.

Posted 3 years ago

“Ordering on line was easy”

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Posted 3 years ago

Hello M Mills, Thank you for the positive 4* and for the great feedback on the easy ordering process via our website, it's great to see and very much appreciated! Have a lovely summer enjoying your new Moda Furnishings! :)

Posted 3 years ago

“Brilliant”

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Posted 3 years ago

Hi L Corfield, Thank you for your 5* review. This is great to see! Many Thanks, Lia @ Moda.

Posted 3 years ago

“Good clear website. Easy to place an Order”

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Posted 3 years ago

Hi N, thank you so much for this review, it is great to hear our website is easy to use! Chris@Moda

Posted 3 years ago

“good”

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Posted 3 years ago

Thank you for your feedback, it is much appreciated! Chris@Moda

Posted 3 years ago

“Good”

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Posted 3 years ago

Hi I, thank you for your feedback! Chris@Moda

Posted 3 years ago

Moda Furnishings UK is rated 4.8 based on 4,350 reviews