Moda Furnishings UK Reviews

Name: Moda Furnishings UK
Rating: 4.78

4.8 Rating 4,350 Reviews

96 %

of reviewers recommend Moda Furnishings UK

Company Reviews

Questions

Metrics

4.8

Based on 4,350 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0333 355 9089

Location:

Riverpark Road, ,
M40 2XP

Write Your review

Tell us how Moda Furnishings UK made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Top marks to Mark K & Jason G for delivery to a wet Sandbach today. Good advance notice given; very efficient delivery; both of them friendly & helpful. Keen to ensure I was happy with all aspects - even taking time to double check one of my queries by mobile, there & then, with HQ. Couldn’t fault a thing. Happy to recommend.”

Helpful Report

Posted 3 years ago

We strive for high customer care so its great to see that Mark and Jason shined through and delivered that to you :) We hope you enjoy your new furniture and lets hope the sun makes an appearance shortly! Thank you, Robyn @ Moda

Posted 3 years ago

“Simple”

Helpful Report

Posted 3 years ago

Hey, Thanks for your 5* review! Take care, Robyn @ Moda

Posted 3 years ago

“Good site”

Helpful Report

Posted 3 years ago

Thanks for your review K Reeves! Robyn @ Moda

Posted 3 years ago

“We ordered two loungers and have been so impressed with the service, delivery and quality, we've now ordered a corner sofa set.”

Helpful Report

Posted 3 years ago

Good morning, thanks for your review! Its great to see you are a returning customer we hope your enjoy your new furniture for many years to come :) Take care, Robyn @ Moda

Posted 3 years ago

“Beautiful furniture. Had to wait a while, but worth it!”

Helpful Report

Posted 3 years ago

Glad you are loving your Moda furniture! Have a great summer and enjoy! Joe K @ Moda

Posted 3 years ago

“Very nice experience throughout. Items arrived 6 weeks earlier than expected and are great quality, just what we wanted. Delivery arrangements perfect and delivery team very pleasant. Thanks a lot, Tony”

Helpful Report

Posted 3 years ago

I hope you have an amazing time enjoying your new luxury Moda furniture. Have a lovely summer, T! Joe K @ Moda

Posted 3 years ago

“Pete and Paul were great ambassadors for your brand and worked quickly and efficiently to deliver the product to the best storage area on the property. Polite and helpful Many thanks”

Helpful Report

Posted 3 years ago

“Customer service was excellent, they kept us informed about delivery dates and schedule. The furniture arrived within the expected dates given. Only unwrapped it today but it looks great quality. The delivery team Mark K and Jason G were excellent. Very helpful and great communication. The only thing they didn’t do was being better weather! Very pleased with everything!”

Helpful Report

Posted 3 years ago

Fingers crossed for better weather soon! Have a great time enjoying your new luxury furniture and thank you for such an amazing review! Joe K @ Moda

Posted 3 years ago

“We are absolutely delighted with our new garden furniture from Moda. We just need the weather now to enjoy it! Special mention to Terry and Liam. We were the last delivery of the day. Whilst we had premium delivery on our invoice, it had not been noted on their delivery sheet. They went out of their way to ensure everything was assembled. Highly recommend these two, they were great!”

Helpful Report

Posted 3 years ago

Thank you so much for your lovely review & your understanding! Have a wonderful summer! Jack @ Moda

Posted 3 years ago

“Delivery on time and assembled efficiently. Leon & John very friendly and helpful. Great service.”

Helpful Report

Posted 3 years ago

Hello, thank you for this lovely review, your feedback is much appreciated! It's fantastic to hear about your experience with us and we hope you enjoy your new furniture! Chris@Moda

Posted 3 years ago

“Damion.c and Comin where top delivery drivers, even took away the cardboard.”

Helpful Report

Posted 3 years ago

Our platinum delivery service means you can sit back and relax whilst our dedicated and helpful delivery team assemble your furniture and remove any packaging. Have a great time enjoying your new Moda furniture! Joe K @ Moda

Posted 3 years ago

“Excellent and professional delivery service from Leon & John today! Love our new furniture! Many thanks”

Helpful Report

Posted 3 years ago

Thank you so much for your lovely review! Jack @ Moda

Posted 3 years ago

“Website well presented, and the chat is very responsive and helpful”

Helpful Report

Posted 3 years ago

Thank you so much for the fabulous review! Let us know if you need anything at all! Jack @ Moda

Posted 3 years ago

“Fabulous furniture and equally fabulous and friendly ndelivery guys. Thanks Pete and Paul you were great.”

Helpful Report

Posted 3 years ago

Thanks so much for your lovely review! Jack @ Moda

Posted 3 years ago

“Pete and Jason T provided excellent customer service. Friendly and courteous they took great care in manoeuvring the cumbersome boxes that were much larger than we’d expected. Thanks”

Helpful Report

Posted 3 years ago

Thank you so much for a fab review! The guys will be thrilled with the feedback! Jack @ Moda

Posted 3 years ago

“Mark and Brian were exceptional in the service delivery and set up of the furniture. Thank you. The furniture looks amazing. Moda are a little arrogant in the sales team. No discounts, no entertaining any discussion on loyalty and reorders.”

Helpful Report

Posted 3 years ago

Thank you so much for your lovely comments. Also, I'm sorry you feel upset about the fact that we don't have any discounts available at the moment. However, please be assured that there's not an ounce of arrogance in the customer sales team, they are simply following protocol. I will pass on your suggestion for a loyalty discount scheme to our management team and they will be able to consider this in their next briefing. Thank you so much again, for your feedback. It helps us grow!

Posted 3 years ago

“Excellent service, delivery men Leon and John were very helpful”

Helpful Report

Posted 3 years ago

Providing excellent service is something we are really proud of here at Moda, so it is great to hear you received such great service from Leon and John. Have a great summer! Joe K @ Moda

Posted 3 years ago

“Great customer service from placing order right through to confirming and arranging delivery. Furniture looks great, exactly as advertised with Mike and Rob the delivery guys doing a sterling job unloading and putting exactly where I wanted it having kept me updated on exactly when they would be arriving. Highly recommend.”

Helpful Report

Posted 3 years ago

Wow, what a fantastic review. So great to hear you had such a fanastic experience from ordering right through to delivery. Enjoy your new, luxury Moda furniture, Mr Wild. Joe K @ Moda

Posted 3 years ago

“Excellent and professional delivery service from Leon & John today! Love our new furniture! Many thanks”

Helpful Report

Posted 3 years ago

So great to hear you received such a great service from the Moda delivery team. I hope you have a great summer enjoying your new, luxury outdoor furniture. Joe K @ Moda

Posted 3 years ago

“Extremely happy with our furniture and the delivery we received had our furniture set up by Jason.T and Karl.Q, excellent job thank you guys you have transformed our outdoor space will recommend!”

Helpful Report

Posted 3 years ago

Thank you so much for your lovely review! Jack @ Moda

Posted 3 years ago

Moda Furnishings UK is rated 4.8 based on 4,350 reviews