Moda Furnishings UK Reviews

Name: Moda Furnishings UK
Rating: 4.78

4.8 Rating 4,350 Reviews

96 %

of reviewers recommend Moda Furnishings UK

Company Reviews

Questions

Metrics

4.8

Based on 4,350 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0333 355 9089

Location:

Riverpark Road, ,
M40 2XP

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery and service very good from Alex. Middle section is damaged and doesn’t fit properly and needs a replacement, also that cushion is marked plus one other which look like oil on them.”

Helpful Report

Posted 3 years ago

Hi R Goward, Thank you for your review, pleased to hear the service from the drivers was great! I am sorry to hear of this issue, please contact us on support@modafurnishings.co.uk and we shall help rectify this. Thank you, Lia @ Moda.

Posted 3 years ago

“no comment”

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Posted 3 years ago

“The two guys were really helpful, polite & very accommodating. Thank you & kind regards. Delivered to Krista’s mums house Paula Shortall”

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Posted 3 years ago

Thank you for a great review, Mrs Smith. I hope you have a lovely time enjoying your new, luxury outdoor furniture from us. Joe K @ Moda

Posted 3 years ago

“Lewis and Damian B did great work in the delivery and answered all my questions.”

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Posted 3 years ago

Great to hear you received such friendly great service from our delivery teams! Have a great summer! Joe K @ Moda

Posted 3 years ago

“Both sets of furniture were delivered yesterday by Rob and Yosser and everything is now perfect, well worth the wait, just wish I had ordered the covers at the same time.”

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Posted 3 years ago

Thank you for taking the time to leave us this review, we appreciate your comments and feedback. Amelia @ Moda Furnishings

Posted 3 years ago

“Dave met me and was so welcoming , such a lovely person and made me feel very welcome. I was undecided and Dave advised and helped me choice the absolutely perfect furniture for me. Then i met Matt and Gary who made me again very very welcome, nothing was too much trouble for any of them. Their help and advice was exceptional and they were very patient with me and gave me the best advice. Delivery and set up from Matt and Dave was again exceptional first class, helped me pick the perfect spot Couldn’t recommend you guys more. Thank you so much for everything you did for me today, from purchasing at 9 this morning to being in my garden this afternoon. The best service ever.”

Helpful Report

Posted 3 years ago

Thank you for the taking the time to leave us this 5 star review, we really appreciate your comments and we hope you enjoy your furniture. Amelia @ Moda Furnishings

Posted 3 years ago

“The fitting was done very well. The fitters Damien B and Richard W were friendly and efficient. There were some issues with the actual furniture. The storage box lid was chipped, the internal lining of the box didn’t fit correctly, some of the Velcro has come away from the edges and some of the screw fittings for the fire pit were not included. We are hoping Moda deal with these issues as promptly and efficiently.”

Helpful Report

Posted 3 years ago

Good Morning D, Thank you for taking the time to review your whole experience. Great comments on the drivers. I am sorry to hear of the issue with the storage box, please do contact us at support@modafurnishings.co.uk and we will be more than happy to rectify for you! Take Care, Lia @ Moda.

Posted 3 years ago

“Looking forward to getting these lovely items”

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Posted 3 years ago

Hi C Mackay, Thank you for taking the time to leave a review! We look forward to delivering the lovely furniture to you! Take Care, Lia @ Moda.

Posted 3 years ago

“Used before. Very good”

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Posted 3 years ago

Hi K Bloor, Thank you for your 5* review. It is always great to hear feedback from a returning customer. Hope your experience is as excellent as always ! Take Care, Lia @ Moda.

Posted 3 years ago

“Leon and Dave were great! Thanks for your help!”

Helpful Report

Posted 3 years ago

Hi There, Thank you very much for your kind review. I am pleased to hear your comments regarding the drivers, I will ensure to pass this through to their department. Many Thanks, Lia @ Moda

Posted 3 years ago

“Our furniture arrived very promptly as promised and assembled by Louis and Anthony in record time. Very pleased with the product”

Helpful Report

Posted 3 years ago

Hi There, Thank you for your 5* review on your delivery of your beautiful garden furniture. Pleased to hear you was happy with the service provided. Have a great summer ! Lia @ Moda.

Posted 3 years ago

“Easy to use”

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Posted 3 years ago

Hi B Pape, Thank you for your 5* Review! Take Care, Lia @ Moda.

Posted 3 years ago

“Excellent company to deal with”

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Posted 3 years ago

Thanks for your review :) Robyn @ Moda

Posted 3 years ago

“We were very pleased with the speed of delivery and excellent service provided by Paul and Pete who carefully erected our furniture on the sun deck.”

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Posted 3 years ago

Thank you kindly for your lovely 5* review on our delivery service, it's great to see! Have a fab summer and take care! Danielle @ Moda

Posted 3 years ago

“Leana was lovely! Great sales person, credit to your team! Many thanks”

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Posted 3 years ago

Thanks for your review, Leana will love to hear your kind words :) Robyn @ Moda

Posted 3 years ago

“Very easy to use”

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Posted 3 years ago

Its great to see your comments regarding our website, it has undergone recent improvements so its brilliant to hear your feedback! Thanks, Robyn @ Moda

Posted 3 years ago

“The delivery was well informed, efficient and polite. Great service and explanations given.”

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Posted 3 years ago

Thank you for your review, we hope you are happy with your new furniture :) Take care, Robyn @ Moda

Posted 3 years ago

“Great service! Thank you so much to Matt Dave and Gary for amazing customer service-so happy!”

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Posted 3 years ago

Thank you so much for the brilliant 5* review - I will ensure your comments are passed on :) Have a lovely summer and take care! :) Danielle @ Moda

Posted 3 years ago

“Really good customer service”

Helpful Report

Posted 3 years ago

Fantastic 5* review on our customer service - it's great to see and very much appreciated! Have a lovely summer and take care! :) Danielle @ Moda

Posted 3 years ago

“Terry and Liam M were very courteous and friendly and delivered my furniture earlier than expected. Thank you”

Helpful Report

Posted 3 years ago

Thank you for your review, its great to hear your furniture arrived earlier than expected :) Take care, Robyn @ Moda

Posted 3 years ago

Moda Furnishings UK is rated 4.8 based on 4,350 reviews