Moda Furnishings UK Reviews

Name: Moda Furnishings UK
Rating: 4.78

4.8 Rating 4,350 Reviews

96 %

of reviewers recommend Moda Furnishings UK

Company Reviews

Questions

Metrics

4.8

Based on 4,350 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0333 355 9089

Location:

Riverpark Road, ,
M40 2XP

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent delivery. Louis and Anthony were polite and helpful.”

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Posted 3 years ago

“very good website”

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Posted 3 years ago

Our new and improved website makes it easy for our customers to browse and order our wide range of luxury furniture. Thank you for the great review, A! Joe K @ Moda

Posted 3 years ago

“Louis and Anthony delivered my furniture on Thursday and I cannot fault the service of the company. The called me to advise they were on their way and when they arrived. They couldn’t get the van up our drive as it’s very steep and they carried the whole lot. Very satisfied with the service and would highly recommend.”

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Posted 3 years ago

Thank you for an amazing review. We are so happy that you received such above and beyond service from Louis & Anthony. Enjoy your new furniture! Joe K @ Moda

Posted 3 years ago

“Very easy to use. Furniture looks good quality and have had good recommendation from friends.”

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Posted 3 years ago

“We were very impressed with site and reviews. Lots of details re furniture”

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Posted 3 years ago

Hi S Dawe, Thank you for the positive 5* on our website and reviews about our products, great to see and very much appreciated! Have a lovely summer and take care! :) Danielle @ Moda

Posted 3 years ago

“good graphics and easy to navigate”

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Posted 3 years ago

Thank you for a 5* review. Our new and improved website makes it easy for our customers to browse and order from our wide range of luxury furniture. Joe K @ Moda

Posted 3 years ago

“.”

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Posted 3 years ago

Thank you for a great review. Have a great summer and enjoy your furniture. Joe K @ Moda

Posted 3 years ago

“Excellent service - was planning to buy on line but went onto live chat and the sales consultant was super helpful to the point she shared her number and we ended up talking and took my order over the phone. Really excellent service”

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Posted 3 years ago

Our dedicated and knowledgeable sales team are available via the telephone and web chat to help you with any queries you may have. Thank you for an amazing review. Joe K @ Moda

Posted 3 years ago

“Replacement cover”

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Posted 3 years ago

Hi M Pearson, Thanks for the 3* - If you need any assistance with your replacements please don't hesitate to get in contact! :) Have a lovely summer and take care! Danielle @ Moda

Posted 3 years ago

“Excellent service today from Terry and Dale, they were very concerned that the table I received today was right and if I was happy with it . Tell nice lads .”

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Posted 3 years ago

Providing excellent customer service is really important to us here at Moda. So pleased you received great service from Terry & Dale. Have a fantastic summer! Joe K @ Moda

Posted 3 years ago

“Staff are polite and very helpful”

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Posted 3 years ago

Our dedicated team are always happy to help and provide the highest levels of customer service. Thank you for an amazing review. Joe K @ Moda

Posted 3 years ago

“Great service - delivery guys Louis and Anthony couldn’t have been more helpful.”

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Posted 3 years ago

So pleased you received such great service from Louis & Anthony. Have a great summer and enjoy your new furniture! Joe K @ Moda

Posted 3 years ago

“Very efficient.”

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Posted 3 years ago

Thank you for your 5* review, R. Have an amazing summer with your new, luxury furniture! Joe K @ Moda

Posted 3 years ago

“I don’t know yet!”

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Posted 3 years ago

Hi H Bell, Thank you for your review, I would love to discuss your comments further and see if there is anything we can help you with. If you would like to, please email through to support@modafurnishings.co.uk and mention my name and I would be happy to assist. Thank you, Lia @ Moda.

Posted 3 years ago

“Search engine on website seems a little poor, couldn't find some products.”

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Posted 3 years ago

Hi M Wright, Thank you for the positive 4* and for the feedback on our website - I am sorry to hear of this, but please be assured we take all our customers feedback on board so I will ensure your comments are submitted into our customer forum to be considered in future :) Have a great summer and take care! :) Danielle @ Moda

Posted 3 years ago

“I Jjjjjj”

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Posted 3 years ago

“Phone call and text message (even earlier than expected) from Leon (and John). They confirmed what they were here to do, offered help but I did t require collecting an item from out back, and asked what had been wrong with the previous product. Pleasant experience.”

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Posted 3 years ago

So pleased you has such a great experience with Leon & John during your delivery. Have a great summer and enjoy your new, luxury furniture! Joe K @ Moda

Posted 3 years ago

“Customer help was very good, website was good but the accessories scroll option wasnt v.intuitive.”

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Posted 3 years ago

Hello O Koyun, Thank you for the 5* review and for the feedback on our website, we are always keen to see our customers feedback on ways we can improve, so I will ensure your comments are submitted into our customer forum to be considered in future :) Have a great summer and take care! :) Danielle @ Moda

Posted 3 years ago

“the website is not easy to use - and jumps around when you move the mouse across the page.”

Helpful Report

Posted 3 years ago

Hi T Walton, Thank you for your 4* review and for the feedback regarding our website, we take all of our customers feedback on board and so I will ensure your comments are submitted into our customer forum for consideration in future :) Have a lovely summer and take care! :) Danielle @ Moda

Posted 3 years ago

“easy experience”

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Posted 3 years ago

Our easy to use website, along with our dedicated sales team, ensure that our customers have an easy and efficient experience when ordering from us. Have a great summer with your new, luxury furniture! Joe K @ Moda

Posted 3 years ago

Moda Furnishings UK is rated 4.8 based on 4,350 reviews