MODdisplays Reviews

Name: MODdisplays
Rating: 4.80

4.8 Rating 429 Reviews

95 %

of reviewers recommend MODdisplays

4.8

Based on 429 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About MODdisplays:

Specializing in trade show displays and accessories, MODdisplays is focused on meeting tight deadlines with creative solutions. Our in-house design department can assist with flat-cost services, and our display experts can guide you through the process to ensure we meet all of your needs along the way.

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Phone:

8776633976

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MODdisplays 5 star review on 3rd December 2024

MODdisplays 5 star review on 15th August 2024

Meredith Johnson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“From start to finish, absolutely amazing to work with. Quality product and amazing customer service.”

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Posted 1 year ago

“Great customer service. Also love that all the instructions and documentation for the booth products are easily accessible in one place on the product page. It's come in handy when the team is traveling.”

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Posted 1 year ago

Thank you so much for your 5 star rating, Joseph! We are pleased to hear you had a great customer service experience, and are happy to hear our instructions and documentation for the booth products have come in handy. Thank you for your feedback!

Posted 1 year ago

“Excellent customer service and a great product!”

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Posted 1 year ago

Thank you so much for your 5 star rating! We are so pleased to hear you enjoyed your experience with MODdisplays and bonus points to you for realizing the "excellent customer service and great product"! We couldn't be more pleased with your wonderful feedback.

Posted 1 year ago

“Excellent quality and fast production! Very helpful team of staff throughout the process - thank you!”

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Posted 1 year ago

Thank you so much for your 5 star rating! We are thrilled to hear that you appreciate our excellent quality and fast production, as well as our helpful staff. It's great to hear how satisfied you are with your purchase! Thank you for your kind words!

Posted 1 year ago

“Very great experience and customer service”

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Posted 1 year ago

Thanks so much, Zach! We're so glad to hear you had a very great experience and customer service! Your five-star rating means a lot to us and we appreciate your support.

Posted 1 year ago

“We love the display design; however, it was not easy to assemble. The panels themselves require some maneuvering to ensure they are stable and standing straight.”

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Posted 1 year ago

Hi Joycelyn, We're sorry to hear these haven't been as easy as you had hoped to put together. Hopefully, as you use them, they may become a little easier for your team. You are correct that sometimes, you will need to straighten the display after installing the graphics. Tension fabric graphics have a tight fit which leads to a great-looking display but can cause the frame the shift slightly during installation. Generally, a quick re-straightening of the exhibit is all that is needed for these displays to stand straight.

Posted 1 year ago

“Fast shipping and helpful customer service.”

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Posted 1 year ago

Thank you so much Natalie for your 5-star rating of MODdisplays! We really appreciate your kind words. We pride ourselves on fast shipping and helpful customer service and are happy that you experienced both!

Posted 1 year ago

“Writing this on behalf of my client. Her exact words were "I love it!" Can't beat that. I also want to say "fine job" on the customer service side, initially from Chris, and the Ian after the order was placed. Your whole team, including Vas and Arielle, was fabulous. Thanks again for a great experience. Virgil / Lynn Creative.”

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Posted 1 year ago

Thank you very much for the great 5-star rating, Vicki. We really appreciate it! It’s such a great encouragement to read that your client said they "love it!" and we are glad that you experienced great customer service from our team, from Chris right through to Arielle. We are proud to have been able to provide you with a great experience. Thank you again for your kind words.

Posted 1 year ago

“My order is not complete. I received just the display rack without the printed part! When do you ship the rest of my order?”

Helpful Report

Posted 1 year ago

Hi Jessica, We apologize for any confusion. Many of our displays ship via split shipping. This is done because, in many instances, the graphics and the hardware are not housed in the same warehouse. In order to avoid longer shipping times, we have them shipped separately. You are not charged any more for this when it needs to be done, it's something we do as a way to improve the client experience. We also provide each client with a tracking email for each shipment that explains if their order will be shipped in one complete shipment or several individual shipments. After looking at your order, we can see where the tracking emails were sent to your email address. The hardware and graphics arrived several days apart but both were numerous days before your final in-hand date. Again, we apologize for any confusion, we try to do everything we can to avoid any confusion in the sales process.

Posted 1 year ago

“I've now purchased two stand-up banners and a table cover from MODdisplays. Each has turned out exquisite, with fast turnaround. I'm very pleased, and I have recommended MODdisplays to others.”

MODdisplays 5 star review on 29th April 2023

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Posted 1 year ago

Thank you for your feedback, Michael. The display looks great and we look forward to working with you for a long time!

Posted 1 year ago

“MODdisoplays was a pleasure to work with. They were responsive, professional, and produced a great product very quickly. We will continue to buy from MODdisplays in the future.”

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Posted 1 year ago

Hi Sarah, Thank you for your feedback! We enjoy working with you and look forward to teaming up for a long time.

Posted 1 year ago

“Fantastic experience working with MODdisplays. Professional and friendly. When my banner arrived, it brought tears to my eyes as they were able to capture the essence of my organization.”

MODdisplays 5 star review on 15th April 2023

Helpful Report

Posted 1 year ago

Hi Lesley, Thank you for your feedback and kind words. We're glad you like your display and hope to work with your team for a long time!

Posted 1 year ago

“This company is fabulous! The process of ordering the display was efficient and painless. MOD provided the specs for my designer to use and the artwork approval process was completed in one day. MOD shipped my order promptly and the completed display matched the artwork with no errors. Thank you, MOD!”

MODdisplays 5 star review on 23rd March 2023

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Posted 1 year ago

“The whole MOD team was very helpful from the very beginning to the very end. They are very good with stocking to delivery dates as well and plan according very well too.”

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Posted 1 year ago

“I absolutely loved working with MODdisplays. The communication was superb, the order was shipped fast, and the product exceeded my expectations. I am already shopping for displays to match my beautiful new tablecloths. I highly recommend MODdisplays.”

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Posted 1 year ago

Thank you so much for your 5 star rating, Sara. I'm glad to hear that you had such a great experience working with MODdisplays and I'm delighted that the product exceeded your expectations. It's really fantastic to see that you're already shopping for displays to match your beautiful new tablecloths - we are so grateful that you are a repeating customer.

Posted 1 year ago

“The display wall that we ordered looks fantastic! I would recommend MOD Displays to anyone looking for a display of this nature.”

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Posted 1 year ago

Thank you so much for the rating of MODdisplays! We are delighted to hear that the display wall looks fantastic! We are so glad that you would recommend us to anyone looking for a display of this nature - we truly appreciate your kind words.

Posted 1 year ago

“The design team was very easy to work with and the final display turned out great! The colors are vibrant and the assembly and takedown are both super easy. Also, I was very impressed with all of the storage bags that accompany the different items. We have a large expo crate that gets shipped to each show and it's good to know this new display will be secure in its own bags inside our crate safe from damage during shipping.”

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Posted 1 year ago

Thank you so much for the 5-star rating! We are thrilled that you loved your MODdisplay and that you found our design team easy to work with. We are also glad to hear that you are pleased with the vibrant colors, easy assembly, and takedown, as well as the storage bags. We take great care to ensure that all of our displays remain safe and secure during shipping and we are glad you appreciated that!

Posted 1 year ago

“My logo was off-center by an inch when it arrived. I need someone to contact me to get it fixed.”

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Posted 1 year ago

Hi Elizabeth, Thank you for your feedback. We are very sorry for the initial error. We're glad this was able to be reprinted quickly for your team.

Posted 1 year ago

“The display arrived and I have set it up to confirm all is as ordered. Initially very impressed at the value for what was received!”

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Posted 1 year ago

Thank you, Justin! We are delighted to hear the display arrived and you were impressed with the value. MODdisplays takes great pride in providing high-quality products and we hope your satisfaction continues long into the future.

Posted 1 year ago

“Great customer service once order has been placed. They were efficient, responsive and the product was good quality. It has been more difficult to get information and answers post order.”

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Posted 1 year ago

Thank you, Eric! We are glad to hear that you had a great experience with our customer service once the order was placed. Also that our product was of good quality. We are sorry to hear that post order you weren't able to get information and answers.

Posted 1 year ago

MODdisplays is rated 4.8 based on 429 reviews