MODdisplays Reviews

Name: MODdisplays
Rating: 4.80

4.8 Rating 429 Reviews

95 %

of reviewers recommend MODdisplays

4.8

Based on 429 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About MODdisplays:

Specializing in trade show displays and accessories, MODdisplays is focused on meeting tight deadlines with creative solutions. Our in-house design department can assist with flat-cost services, and our display experts can guide you through the process to ensure we meet all of your needs along the way.

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Phone:

8776633976

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MODdisplays 5 star review on 3rd December 2024

MODdisplays 5 star review on 15th August 2024

Meredith Johnson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very impressive company, I worked with Sean Kerin & Vika Samoylov, both of whom were extremely helpful and responsive. I was taken care of throughout the entire process from concept to delivery. Very happy with the final product, and will return to MOD in the future when we want to evolve our design with this modular setup.”

Helpful Report

Posted 5 years ago

Hi Jimmy, Thank you for taking a moment to share your experience with us. We focus a lot of attention on making sure our clients feel comfortable throughout the entire process. Its always nice to hear that our efforts are helping. We look forward to working with you again as you evolve your booth.

Posted 5 years ago

“Worked properly right out of the box/bag. Easy to set up and dismantle. Easy to transport. Converting the box to a table works, but seems a bit fragile - If i push to hard it'll turn over.”

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Posted 5 years ago

Thank you for sharing your feedback with us.

Posted 5 years ago

“Literally the best customer service I've seen! This is our second job with MODdisplays and we will only be using them in the future for all of our business display needs!”

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Posted 5 years ago

Hi Jae, Thank you for sharing your experience! We look forward to partnering with you more.

Posted 5 years ago

“MODdisplays not only provides great products that enhance our tradeshow presence but their customer service is exemplar. I would highly recommend MODdisplays for any company who is looking to make a great impression as a tradeshow vendor. Every time we attend we are asked who provided the booth and if they can take pictures. They are great people to deal with who stand by their products.”

Helpful Report

Posted 5 years ago

Hi Alan, Thank you for the recommendation and we are happy to hear you are enjoying your booth.

Posted 5 years ago

“They went above and beyond to help us out last minute. Quality products.”

Helpful Report

Posted 5 years ago

Hi Dianna, Thank you for taking a moment to share your experience. We're glad we could help and hope to work with you more.

Posted 5 years ago

“I have used MOD Displays in multiple jobs over the past few years. The displays are excellent! We use the 10' Wave Curved Display with carrying case/podium. 1.) Displays are very complete and beautiful - very sleek and professional 2.) Lightweight - under 50 lbs to be able to check as regular luggage. No oversize or overweight charges. Half as heavy as the prior booth of the same size. 3.) Quick and easy to set-up and tear down 4.) Very well engineered. Incredible efficient use of all parts, although I preferred the clip-on LED lights previously provided vs. the clamp-on lights now supplied. I love how you can just order a new slip cover any time you need to change messaging. Preferred heavy duty zippers previously used on slip covers, vs the lightweight ones now provided. 5.) Quick production and shipping to respond to short lead times, with helpful graphic design staff. 6.) Excellent customer service!!!!! We ordered a booth, but received some wrong parts in the shipment, making it impossible to set-up the booth. Luckily we tested it upon receipt and not at the trade show. The customer service staff very willingly expedited us replacement parts at their expense and made it possible for us to have a successful trade show. How they responded when a problem arose earned our loyalty! Thanks MOD Displays!! Loyal repeat customer!”

Helpful Report

Posted 5 years ago

Thank you for partnering with us and for your detailed feedback! We greatly appreciate your insight and look forward to working with you more in the future.

Posted 5 years ago

“We were very pleased with the design and product. Thank you so much for meeting out timely deadline. I appreciate you guys!”

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Posted 5 years ago

Hi Shelley, Thank you for choosing to work with us! The booth looks great and we look forward to working together more down the road.

Posted 5 years ago

“Easy to work with. Timely. The display is high quality and we always get compliments on our booth. Thank you.”

Helpful Report

Posted 5 years ago

Hi Robin, Thank you for sharing this with us. We're glad to hear that your booth is getting attention at your events. We hope you enjoy this booth for a long time and we look forward to working with you more.

Posted 5 years ago

“poor quality materials for the price. didn't include instructions. hard to set up”

Helpful Report

Posted 5 years ago

We are very sorry to hear that you were not happy with your display. We can certainly understand how a display would be much harder to assemble without instructions. Every order should come with instructions included. If for some reason instructions are not included, please let us know immediately so we can forward you instructions from our website. We apologize if you did not receive instructions initially and our customer care team will be in contact with you.

Posted 5 years ago

“MODdisplay is wonderful to work with. In the tradeshow world, there are the planned changes that you make to your booth and the unplanned (or emergency changes) that often occur. MOD's response for both is excellent. It is especially comforting to know they can quick to respond to last second requests. It's not uncommon for something to break or get lost in transit. MODdisplay has rapid responders!”

Helpful Report

Posted 5 years ago

Hi Zack, Thank you for sharing your experience with us! We're glad we could help in a tight spot. We hope to work with you again soon.

Posted 5 years ago

“Our retractable banners are AMAZING! They are just the attention getters that we needed. Very high quality at a very reasonable price. They are super easy to set up and take down. They even come with a handy carrying case.”

Helpful Report

Posted 5 years ago

Hi Leisa, We're glad to hear you're happy with your stands and we hope you enjoy them for a long time! Thank you for sharing your experience and please feel free to reach out to us if you need anything else.

Posted 5 years ago

“Prompt and professional. Highly recommended!”

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Posted 5 years ago

Hi Mohamed, Thank you for your kind words and your feedback. We look forward to working with you more in the future.

Posted 5 years ago

“Wonderful customer service and attention to detail! We loved working with the graphic designer Arielle on our projects and the design and material quality was above and beyond what we had hoped for.”

Helpful Report

Posted 5 years ago

Hi Andrew, Thank you for comments! We're glad to hear you are enjoying you display! We feel Arielle does a great job so its nice to hear when a client confirms our thoughts.

Posted 5 years ago

“I was misled by the product description that states, "Throws are made of a 4 oz. soft knit polyester material that is both light-weight and durable." The online ad had three weights listed: 4 oz, 6 oz, and 3 lbs. Because I was purchasing this product specifically because it was advertised to be lighter in weight than the one I already have, I confirmed the actual weight by phone with a sales representative, Eric. I told Eric the weight was critical because I have had back surgery and every oz in my suitcase impacts me. When Eric confirmed the 4 oz weight of the table throw, I assumed the 3 lb shipping weight was due to the box and packing materials and went ahead with my order. When the product showed up it was beautifully printed, but it more weighs more than 4 POUNDS, not 4 ounces. Upon questioning the same rep by email, Eric told me, "I apologize if I mislead you. It wasn't until your email I was taught that the fabric is measured in "paper weight" which is 4oz and that isn't the actual product weight." Clearly a misunderstanding for us both. And yet, when I was contacted by Jarrett the customer service agent, what could have been a $150 reimbursement was disapointingly a discussion of defense. Jarrett did not think the company has any responsibility for their online wording or the inaccurate/lack of knowledge in their sales representatives. Too bad. There are so many companies out there competing in the market of trade show displays, it would have been nice if MOD could distinguish itself from the pack by having a stellar reputation for customer satisfaction.”

MODdisplays 1 star review on 2nd October 2019

Helpful Report

Posted 5 years ago

Hi Kristen, You are correct. This was our error and you are justified in being upset. We did give you the wrong information initially by mistake. When you called in for a refund, our client care team misunderstood what was initially said to you. After our care team reviewed this order again with you, we felt it was appropriate to offer a full refund. We apologize again for the initial mistake and added confusion.

Posted 5 years ago

“MODdisplays was fantastic! We engaged with their sales and art production team and within 5 days we received our display. Would recommend them to anybody looking for great customer service, quality product at a competitive cost.”

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Posted 5 years ago

Thank you for your feedback! We really appreciate the recommendation!

Posted 5 years ago

“Good Quality. Good Price. Good Service.”

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Posted 5 years ago

Hi Dan, Thank you for your feedback. We're glad you're happy with your experience and we look forward to working with you more.

Posted 5 years ago

“Great but would like for the company to change the way you have to upload images.”

Helpful Report

Posted 5 years ago

Hi Jerome, Thank you for your comments. Would you mind sending your upload suggestions to care@moddisplays.com? If we can make anything easier for our clients, we will certainly investigate it.

Posted 5 years ago

“Very easy and straightforward. Answered all my questions and produced our amazing trade show booth.”

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Posted 5 years ago

Hello Ty, We're glad you like your booth! Thank you for your feedback.

Posted 5 years ago

“The displays mechanisms function easily. The customer service from first contact to delivery is great!”

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Posted 5 years ago

Thank you for taking a moment to share you experience with us.

Posted 5 years ago

“Moddisplay got me what I wanted when I needed it.”

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Posted 5 years ago

Hi Nic, Thank you for your review! We look forward to working with you more in the future.

Posted 5 years ago

MODdisplays is rated 4.8 based on 429 reviews