MODELROCK Lashes Reviews

Name: MODELROCK Lashes
Address: U3 13-15 Mutu St, ,, Woy Woy
Rating: 4.84

4.8 Rating 1,050 Reviews

96 %

of reviewers recommend MODELROCK Lashes

4.8

Based on 1,050 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

MODELROCK Lashes 5 star review on 9th April 2025

Roque C

MODELROCK Lashes 5 star review on 27th February 2025

Jenny T

MODELROCK Lashes 5 star review on 20th February 2025

Catherine M

178

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lashes were amazing !! Bond and sealant not so good. Lashes wouldn’t stick properly”

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Posted 11 months ago

“Hi have had my lashes and it’s not curved the can’t set properly on disappointing”

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Posted 1 year ago

“I purchased this i think last week- ive used it 3 times and the product has gone gummy I know i sealed the container correctly - its a shame cause before that i thought the product was great”

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Posted 1 year ago

“I am happy with the product but not happy with the delivery charge(not at all). I am using modelrock often. Always order in bulk. Still everytime i have to pay delivery charge. Please improve that part only Thank you”

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Posted 1 year ago

“I had very high expectations, and unfortunately they didn’t come up as I wanted . Will never buy again.. I feel like doll from China”

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Posted 2 years ago

“I love the colours but they do not stay on for long as advertised.”

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Posted 2 years ago

“Thought i was getting a mix not only long”

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Posted 3 years ago

Hi Annabel, we are so sorry to receive a negative review from you, we checked your order and you had ordered the LONG length only. We are not sure why you were expecting a mix of different lengths in the package?

Posted 3 years ago

“Hey unfortunately I never received the package 🥺 been waiting patiently”

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Posted 3 years ago

Hi Rachelle, we are very sorry to have received a negative reveiw from you. We checked the tracking link that was sent to you and it shows that you parcel was delivered the very next day after you placed your order. It is always best to contact us directly so that we can help to resolve any issues or questions rather than leaving a negative review for something that we have no control over, unfortunately we did not receive any direct contact from you. We pride ourselves on our customers receving their products from us in a timely manner and always post orders the same day they are placed within business hours. We hope that you have found your parcel and enjoy your MODELROCK goodies - have a wonderful day lovely - MODELROCK Team xx

Posted 3 years ago

“You don’t have enough sales or easier for ya for ppl like me who constantly buy from you to reap the benefits. Options need to be better”

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Posted 3 years ago

“We have not received our order.”

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Posted 3 years ago

“Different from what was in the picture.”

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Posted 4 years ago

“I always read reviews before I make a purchase online and after reading the ones about Modelrock Lashes, I was excited to receive my mascara. The truth is that I was quite disappointed with this product. While the jet black colour is great as well as the nice thick brush, the quality of the mascara itself is quite poor. With every application my lashes looked flaky and clumpy, even when I used a lash primer beforehand. Not sure what the mascara is made from, but it remained wet on my lashes for quite some time after application, so if I happened to brush my lashes, or try to fix the flaky bits, I would have mascara smudge all over my fingers. I was so disappointed I didn't even finish the tube and it ended up in the bin. That's a no from me. :(”

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Posted 4 years ago

MODELROCK Lashes is rated 4.8 based on 1,050 reviews