Modern Rugs UK Reviews

Name: Modern Rugs UK
Rating: 4.56

4.6 Rating 2,250 Reviews

90 %

of reviewers recommend Modern Rugs UK

4.6

Based on 2,250 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

01388 663738

Email:

sales@modern-rugs.co.uk

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Modern Rugs UK 5 star review on 6th February 2020

148

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“as expected, very nice and neat.. There is difference between big and small sizes ,,, big size is more beautiful, peels are deeper also the rug center is more more beautiful, comparing with the small sizes.”

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Posted 6 years ago

“really pleased with the rug I bought excellent”

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Posted 6 years ago

“excellent”

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Posted 6 years ago

“Its a nice jute rug but i have others that were much cheapet so i am disappointed that it wasnt a bit finer for the money.”

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Posted 6 years ago

“Unfortunately the rug delivered was dirty. I sent numerous photos, continually being asked to take them in different lights. They would not accept that the rug was dirty. I sent the rug back & was told they would contact me when it was received back to say whether they accepted that the rug was dirty or not. I heard nothing. I will not use modern rugs again.”

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Posted 6 years ago

“Large, good value rug - good quality”

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Posted 6 years ago

“Good service”

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Posted 6 years ago

“Great company, fast delivery and good quality rug.”

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Posted 6 years ago

“Great Rug - Fair Price - Delivered with no hassle. Thanks.”

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Posted 6 years ago

“Very nice rug and value for money”

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Posted 6 years ago

“Had to chase up order as it had been out of stock. Very pleased with the rug once it arrived.”

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Posted 6 years ago

“Very good service and arrived on time.”

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Posted 6 years ago

“Very happy with rug. I needed a rug for my bedroom and this is just the job, thanks”

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Posted 6 years ago

“Good service”

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Posted 6 years ago

“I had to return due to my choice of colour. I did ask if I could swap for another one but no reply. I would not use them again.”

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Posted 6 years ago

“Company are not bad ,tracking system no use at all , quality of the product we ordered and received was of very poor quality for a 450 pound rug .had to return it at our own cost another 50 pounds .so won't be using this company again.”

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Posted 6 years ago

“Absolutely fabulous - both the service and the quality”

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Posted 6 years ago

“My rug was damaged when it arrived. You could only see a small tear in the plastic packaging but once opened I could see a cut in the rug that went right through the thickness of the rug. I had to wait for it to be inspected before getting a refund and another day off for it to be collected.”

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Posted 6 years ago

“Good service and good quality rug”

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Posted 6 years ago

“User friendly website and trouble free transaction. Product was fine but unfortunately the colour of the rug,once in situ, did not match the decor so it was returned. This, however, will not deter me from using Modern Rugs in the future. For returns I used Hermes, one of the options given by Modern Rugs, but I had to pay a £10 fee since they stated the ‘parcel’ size exceed there criteria, a fact I disputed with them, but to no avail. Hey Ho. Regards D S Caine”

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Posted 6 years ago

Modern Rugs UK is rated 4.6 based on 2,250 reviews