Modern Rugs UK Reviews

Name: Modern Rugs UK
Rating: 4.56

4.6 Rating 2,250 Reviews

90 %

of reviewers recommend Modern Rugs UK

4.6

Based on 2,250 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

01388 663738

Email:

sales@modern-rugs.co.uk

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Modern Rugs UK 5 star review on 6th February 2020

148

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A lovely rug, the colours didn't go in my kitchen, so I gave it to my son and they love it.”

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Posted 6 years ago

“Huge selection, some really good prices, quick delivery and a decent delivery company”

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Posted 6 years ago

“Easy to deal with”

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Posted 6 years ago

“I ordered what was described as a grey rug for my hallway and when it arrived it was brown! I was happy to send back but not at my own cost as it wasn't my error. I contacted you to ask you to cover the cost of return and even sent you pictures of the rug against something that was grey and something that was brown to clearly show the that the colour of the rug was brown! I was told that the colour varies from photo to photo and that I would have to send back at my own cost! to say I was furious was an understatement. I ordered a grey rug and received a brown one - then to say I have to return it at my own cost was unacceptable. I expressed this in another email to you and was completely ignored. Disgusting treatment of a customer and have never been treated like that by a company before. It is safe to say I will never be ordering from you again.”

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Posted 6 years ago

“Quick, on time delivery. Great selection of rugs.”

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Posted 6 years ago

“Excellent service, quick delivery and a very good price for my rug.”

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Posted 6 years ago

“Delighted with my rug. It has settled flat after a few days and the colour is exactly as illustrated The anti slip underlay is not totally successful as the rug does move but it is on a very soft carpet.”

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Posted 6 years ago

“Very pleased with the rug and excellent service”

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Posted 6 years ago

“I use Modern Rugs for both my houses and offices - excellent products and service each and every time”

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Posted 6 years ago

“Amazing quality rugs. Super soft and delivered quickly. We will definitely be ordering all our rugs from here in the future.”

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Posted 6 years ago

“Black and Green Tartan Rug is of excellent quality and just what I wanted. Arrived earlier than stated. Brilliant service. Would definitely purchase from Modern Rugs UK again.”

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Posted 6 years ago

“Beautiful rug. Excellent service as always from modern rugs.”

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Posted 6 years ago

“Lovely quality and looks beautiful.”

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Posted 6 years ago

“Execellent delivery - rug much admired - great quality.”

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Posted 6 years ago

“Very pleased with the rugs and with the quickly deliver.”

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Posted 6 years ago

“Delivery as planned, item as described. Great supplier.”

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Posted 6 years ago

“Excellent service. Very happy with purchase.”

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Posted 6 years ago

“Great design, well packaged.”

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Posted 6 years ago

“Excellent service - delivery well within the lead time given.”

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Posted 6 years ago

“Great delivered on time”

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Posted 6 years ago

Modern Rugs UK is rated 4.6 based on 2,250 reviews