Modern Rugs UK Reviews

Name: Modern Rugs UK
Rating: 4.56

4.6 Rating 2,250 Reviews

90 %

of reviewers recommend Modern Rugs UK

4.6

Based on 2,250 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

01388 663738

Email:

sales@modern-rugs.co.uk

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Modern Rugs UK 5 star review on 6th February 2020

148

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“ordered a rug on Thursday. Phoned following Wednesday as delivery stated 2-4 days. Item was not yet despatched from warehouse 6 days later (Wednesday.) Company then informed warehouse to despatch also offered a refund but not an answer as time taken to credit bank account. DELIVERY DOES NOT INCLUDE WEEKENDS BUT WORKING DAYS !!! this was not stated. This has put me off on-line purchasing. Next time I will go to shop, pay and leave with goods.”

Helpful Report

Posted 4 years ago

“Excellent selection of colours, designs and sizes and I was delighted with the service and quality. I would not hesitate to shop again should I require another rug.”

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Posted 4 years ago

“Excellent quality rug at a competitive price delivered before due date”

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Posted 4 years ago

“Arrived on time and We are highly satisfied with the quality it’s pure luxury looks amazing thank you”

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Posted 4 years ago

“All very straightforward . Some on line things are fraught with difficulty! Clear advice re delivery which was fast. Rug is perfect . Thank you. Would recommend to others.”

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Posted 4 years ago

“Lovely hall runner but 10 cent short which to me was a big dissapointment i was told it was tollerance and this was to be expected i would understand the odd cent but not 10 which is 4 inches a lot of carpet what a shame very noticeable to my old one”

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Posted 4 years ago

“Very happy with my rug, fast delivery and good quality”

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Posted 4 years ago

“Extremely pleased with our hall runner. High quality, colours are true to the photo, highly recommend, great price. 5*”

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Posted 4 years ago

“Very efficient in delivery. Rugs well wrapped so waterproof and secure. Love my rugs. Not been disappointed yet and have a number of rugs from Modern Rugs UK. Good range too in terms of design and price. I can recommend them!”

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Posted 4 years ago

“Great selection, easy to order, and trouble-free delivery. This is the second time I’ve ordered from Modern Rugs UK and would highly recommend them.”

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Posted 4 years ago

“Arrived early love my rug lush red colour very pleased”

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Posted 4 years ago

“Love my new quality rug. The pile is thick and dense and the colours are just as expected from the online images. Delivery was quick too.”

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Posted 4 years ago

“Although what I ordered didn’t match the manufacture specifications the Customer Service I received was fantastic with no drama just pure old fashioned help.”

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Posted 4 years ago

“Sue S photos”

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Posted 4 years ago

“I ordered a rug from modern rugs excellent service rang about non slip fleece was advised it was good by lady on phone and yes it is good no movement at all the customer service was second to none. The rug was exactly what I wanted would advise anyone too use them delivery time was in a matter of days also our Bengal cats love it”

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Posted 4 years ago

“Lovely quality rugs. Lots of modern designs. I particularly liked the choice of sizes, as we have used ours as runner on our stairs and landing. We chose from the sale which also had great choice”

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Posted 4 years ago

“I had been looking for a rug to bring warmth and colour into my chilly bathroom.Found the perfect answer to this on 'Modern Rugs' site, and am so pleased at top quality and low price of this piece of sunshine!”

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Posted 4 years ago

“Fabulous rug. Arrived really quick and very well packed. We love Modern Rugs UK.”

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Posted 4 years ago

“Really Disappointed!!! The rug I received is very poor quality. Colours not as stated. Will not buy from Modern Rugs again.!!!”

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Posted 4 years ago

“Quick and freindly service have used before and will use again rug was just what I wanted good quality loverly thankyou”

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Posted 4 years ago

Modern Rugs UK is rated 4.6 based on 2,250 reviews