Modern Rugs UK Reviews

Name: Modern Rugs UK
Rating: 4.56

4.6 Rating 2,250 Reviews

90 %

of reviewers recommend Modern Rugs UK

4.6

Based on 2,250 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

01388 663738

Email:

sales@modern-rugs.co.uk

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Modern Rugs UK 5 star review on 6th February 2020

148

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a rug from Modern Rugs Uk which was expected 'in stock soon' (up to 6 weeks) a beautiful rug arrived within a few days of placing the order! Very impressive service and great quality rug.”

Helpful Report

Posted 5 years ago

“Very nice little rug at a reasonable price. It's brand new but looks kind of old, probably because of the muted colours, which is perfect for the room it's in. It had a few creases in it when delivered as it hadn't been rolled up fully; more like a combination of rolled and folded, but I soon got the creases out. Very happy with it.”

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Posted 5 years ago

“Excellent service and highly pleased with our rug.”

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Posted 5 years ago

“My whole purchasing experience with Modern Rugs has been excellent and trouble free from start to finish I was kept informed on the progress of my order every step of the way It arrive as scheduled on the day requested I can not fault my experience and will certainly purchase again”

Modern Rugs UK 5 star review on 28th August 2019

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Posted 5 years ago

“Delighted with my new rug from Modern Rugs UK. Superb quality, colours and design absolutely perfect, delivery and correspondence highly efficient and courteous. Would definitely recommend.”

Modern Rugs UK 5 star review on 27th August 2019

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Posted 5 years ago

“Quick, efficient service. This is the second rug I’ve purchased. The duck egg rug I bought was great colour. It feels soft underfoot. I’ve noticed after 2 weeks that it is shedding all the long thin shiny strands which I keep finding on the floorboards! Apart from that it’s great.”

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Posted 5 years ago

“I’m very pleased with my rug the colours are perfect match the decor brilliantly. I would definitely recommend this company.”

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Posted 5 years ago

“As usual perfect service form telephone staff to delivery. Rug is lovely”

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Posted 5 years ago

“Fantastic customer service. Lovely rug, exactly as we expected. Thanks!”

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Posted 5 years ago

“Really pleased with my new rug - the pattern and colour are lovely and it seems to be good quality. Perfect for my living room.”

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Posted 5 years ago

“Modern Rugs UK have a very good selection of rugs. The rug I bought was delivered promptly and in good condition. It is of good quality and is an asset to my living room.”

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Posted 5 years ago

“Lovely product, admired by friends. Good service and rapid delivery. Have recommended to friends and neighbours.”

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Posted 5 years ago

“Excellent service. Delivered within time frame given and very well packaged. Love my rug!”

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Posted 5 years ago

“The navy and cream geometric runner is exactly the size and colour I order ed. It matches my colour scheme and my home now has a wonderful sense of flow. Thank you 🙏🏻”

Modern Rugs UK 5 star review on 23rd August 2019

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Posted 5 years ago

“I love our Miami rug, it’s made what was a shabby patio, very chic. It’s lightweight, durable and has been rained on plenty but still looks great! Delivered within the time frame stated of about 10 days.”

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Posted 5 years ago

“I'd seen this rug elsewhere initially, ordered it, paid for it - and two days later was told it was out of stock. Didn't think I'd find it anywhere else for the same price - and found Modern Rugs had it cheaper and I had a bonus discount on top! It was in stock and delivered very quickly and looks even nicer than the photo. The colours are just right for my living room. Spot on. The tones warm the place up, and the depth of colour and the quality of the weave is fantastic for the money. My last rug from a big department store was nearly £400 and I'd say this Modern Rugs onelooks better quality. It was such a bargain, I'm tempted to buy another one and stash it away till its needed, as we have 10 rescue cats who like a good roll about on the soft furnishings. Thankfully, this rug also cleans up extremely well.”

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Posted 5 years ago

“I have purchased from Modern Rugs many times and I am always impressed with the quality of merchandise and service.”

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Posted 5 years ago

“Excellent quality rugs and very large selection . The photos on line were very true for colour and quality . Delighted with our rugs that came very quickly . Customer service was excellent .”

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Posted 5 years ago

“An excellent company to deal with, and a huge choice of rugs to suit every taste and pocket. Have used Modern Rugs on two separate occasions and would not think of looking anywhere else to purchase a rug.”

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Posted 5 years ago

“Superb service. Well organised and easy web site to follow with a variety of styles and sizes within accessible price ranges. Kept informed of the ordering and delivery process and progress. Packaging was thorough and delivery was swift and efficient. The product fitted the photo and written descriptions. I recommend Modern Rugs wholeheartedly.”

Helpful Report

Posted 5 years ago

Modern Rugs UK is rated 4.6 based on 2,250 reviews