Modern Rugs UK Reviews

Name: Modern Rugs UK
Rating: 4.56

4.6 Rating 2,250 Reviews

90 %

of reviewers recommend Modern Rugs UK

4.6

Based on 2,250 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

01388 663738

Email:

sales@modern-rugs.co.uk

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Modern Rugs UK 5 star review on 6th February 2020

148

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy - as advertised and solid quality!”

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Posted 5 years ago

“Everything as hoped for. Excellent all round.”

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Posted 5 years ago

“Lovely Rug, happy with everything”

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Posted 5 years ago

“Good communication, good price, good quality rug👍”

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Posted 5 years ago

“Rug arrived on time. Better quality than I expected. Perfect for my granddaughters new bedroom x”

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Posted 5 years ago

“I absolutely love my runner! It has transformed my hallway.”

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Posted 5 years ago

“Very happy with my purchase, prompt delivery and rug exactly as described on website, I will return”

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Posted 5 years ago

“Very good communication, speedy delivery and quality rug. Well recommended.”

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Posted 5 years ago

“Rug arrived promptly and was exactly the same as the picture. Very pleased with it.”

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Posted 5 years ago

“Lovely rug”

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Posted 5 years ago

“The rug I ordered was faulty and I have had no reply to my email concerning this so hence the low star rating!”

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Posted 5 years ago

Thank you for contacting us at sales@modern-rugs.co.uk as previously advised regarding the fault in your rug. As yet, we have not received a reply to the offer of a replacement. I will arrange a call to yourself to further discuss this.

Posted 5 years ago

“Great customer service and excellent product!”

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Posted 5 years ago

“Good site, delivery quick.”

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Posted 5 years ago

“Nice rug. Shame about the long wait.”

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Posted 5 years ago

“Nice rug. Fast delivery. Thanks”

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Posted 5 years ago

“I made a purchase from modern rugs recently, unfortunately I chose a colour that wasn't suitable. Returned the rug for a refund which was done without any issue.”

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Posted 5 years ago

“I am extreme impressed with the speed of delivery. Would certainly recommend.”

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Posted 5 years ago

“After I placed the an order for the rug, the company later told me that the rug was out of stock. They could not give me the correct ETA which was very frustrating. I had to phone and chase up my order loads of times. Will not be using modern rugs again.”

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Posted 5 years ago

Hi, Thanks for taking the time to leave a review. We understand that unexpected delays can be inconvenient and frustrating. We have in the last couple of weeks implemented a livestock feature on our website which enables customers to see the live availability before purchasing. We would really like the opportunity to turn your experience into a positive one. Could you please email us at sales@modern-rugs.co.uk and our customer service team will try and help find the perfect rug. Thanks, Gary - Modern Rugs

Posted 5 years ago

“Good quality and price. Easy to order and prompt delivery”

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Posted 5 years ago

“Rug not brilliant quality for the money, returned.”

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Posted 5 years ago

Modern Rugs UK is rated 4.6 based on 2,250 reviews