Modern Rugs UK Reviews

Name: Modern Rugs UK
Rating: 4.56

4.6 Rating 2,250 Reviews

90 %

of reviewers recommend Modern Rugs UK

4.6

Based on 2,250 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

01388 663738

Email:

sales@modern-rugs.co.uk

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Modern Rugs UK 5 star review on 6th February 2020

148

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived quickly. God price, nice rug”

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Posted 6 years ago

“Great service. Call centre excellent. Products also very good. Delivery of some items was delayed but the team was happy to offer me a product swap to meet my deadline.”

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Posted 6 years ago

“Rug was exactly as shown. Lovely colour and very soft.”

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Posted 6 years ago

“Ok”

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Posted 6 years ago

“Not suitable as a bath mat.”

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Posted 6 years ago

Good afternoon. many thank for your feed back as a company we are always happy to answer any questions regards our product and we would like your feed back as to why you feel this is not suitable as a bath mat so we can feed this back to our supplier

Posted 6 years ago

“came as described, arrived super quickly”

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Posted 6 years ago

“Excellent service!”

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Posted 6 years ago

“Good communication from the office staff. I emailed them with a query and they were quick at responding.”

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Posted 6 years ago

“Ordering process was easy and the customer service was good. The rug is exactly as described and photographed and we are very pleased with the quality. Thank you.”

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Posted 6 years ago

“Very nice came on time and makes my room look cozyier:)”

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Posted 6 years ago

“Great price, amazing choice and rapid service!”

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Posted 6 years ago

“The rug is beautiful. It took a while to arrive. A bit more communication regarding the delivery times would have been helpful. Good service otherwise. Would recommend”

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Posted 6 years ago

“Even better than it appeared on line - looks great!”

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Posted 6 years ago

“Beautiful rug and cushion covers - very happy they look great.”

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Posted 6 years ago

“Fast efficient service.”

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Posted 6 years ago

“Always excellent service and good quality.”

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Posted 6 years ago

“Bought for a present my daughter loves it great quality”

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Posted 6 years ago

“Love the rug , not quite the colour I thought it would be, overall happy with the rug.”

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Posted 6 years ago

“Excellent service and product”

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Posted 6 years ago

“Ordered the rug which was listed as in stock only to be emailed the next day saying it wasn't. I was given the choice of a new rug, a refund or waiting 4-6 weeks. I'd been looking for a rug for a few months and this was the first that really met the criteria so we waited. I was emailed when it was in stock and to be delivered. The rug is great super pleased with it.”

Helpful Report

Posted 6 years ago

Modern Rugs UK is rated 4.6 based on 2,250 reviews