Modern Rugs UK Reviews

Name: Modern Rugs UK
Rating: 4.56

4.6 Rating 2,250 Reviews

90 %

of reviewers recommend Modern Rugs UK

4.6

Based on 2,250 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

01388 663738

Email:

sales@modern-rugs.co.uk

Write Your review

Tell us how Modern Rugs UK made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Modern Rugs UK 5 star review on 6th February 2020

148

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“rubbish”

Helpful Report

Posted 5 years ago

Thank you for taking the time to leave us a review. We're very sorry to hear you are not happy with the level of customer service you received from us. This is not company standard. If you would like to place an order in the future, please contact us at sales@modern-rugs.co.uk or by phone on 01388 663 738 and we will be sure to improve the next experience for you. Best Regards, Modern Rugs Team

Posted 5 years ago

“The rug is gorgeous! It looks just like the picture and fits well into our lounge. It is easy to clean and feels nice under foot. It doesn’t slip or slide around on our laminate floor.”

Helpful Report

Posted 5 years ago

“Good all round service Good quality arrived on time”

Helpful Report

Posted 5 years ago

“Excellent qualty rug. Stays in one place and doesnt slip! Would recommend”

Helpful Report

Posted 5 years ago

“Looks great. Lifts the room”

Helpful Report

Posted 5 years ago

“I'm very pleased with the rug - it is exactly what I expected. My cat loves it too!”

Helpful Report

Posted 5 years ago

“Excellent service, fast delivery and great quality rug. Thank you”

Helpful Report

Posted 5 years ago

“Excellent service. Great range of rugs, fast delivery”

Helpful Report

Posted 5 years ago

“The rug that we ordered is very good and exactly as expected. My only slight niggle is the time it took to arrive (it had to be shipped from Germany), and the lack of update communication from the company. Nevertheless, it is a really nice rug and the colour is portrayed accurately on their website.”

Helpful Report

Posted 5 years ago

“The rug arrived in good time, and we were really pleased with the quality.”

Helpful Report

Posted 5 years ago

“Very very happy the rug was just as we hoped it would be”

Helpful Report

Posted 5 years ago

“Quality good, delivery when in stock good, updates concerning order good. Can be expensive to return items if not suitable, wrong size etc”

Helpful Report

Posted 5 years ago

“The money was taken from my account immediately, however, delivery took a very long time. It got to the point where it had been nearly 22 days. I threatened to tell my bank to dispute the payment and the rug was finally dispatched. Will not order from this company again!”

Helpful Report

Posted 5 years ago

Thank you for taking the time to leave us a review. We're sorry to hear of the delay you had with your order and understand that it can be quite frustrating to receive delays unexpectedly. We have been working hard behind the scenes to implement a live stock feature on our product pages, giving you the information needed to make an informed decision before placing the order. This is now live on our site! We hope that this development will improve your Modern rugs experience. Thanks again, Modern Rugs Team

Posted 5 years ago

“Good quality, delivered on time.”

Helpful Report

Posted 5 years ago

“Delighted with my rug. Colours as in photo and very nice quality.”

Helpful Report

Posted 5 years ago

“Site said in stock, paid for rug and then told it was out of stock. Had choice to refund but said I would wait. Told a new date that came and went. Had to chase to get delivered. whole time I was waiting the same rug showed on website as in stock. Rug is great now it’s here.”

Helpful Report

Posted 5 years ago

“Delivery speedy, beautiful rug.”

Helpful Report

Posted 5 years ago

“Good service easy ordering and delivery found our address so positive!!”

Modern Rugs UK 5 star review on 27th February 2019

Helpful Report

Posted 5 years ago

“Like the product, like the price. Availability not quite as website suggested”

Helpful Report

Posted 5 years ago

“Excellent service all round - good quality product, accurate and reliable delivery times. No issues whatsoever, exactly what a company should be like.”

Helpful Report

Posted 5 years ago

Modern Rugs UK is rated 4.6 based on 2,250 reviews