Modern Rugs UK Reviews

Name: Modern Rugs UK
Rating: 4.56

4.6 Rating 2,250 Reviews

90 %

of reviewers recommend Modern Rugs UK

4.6

Based on 2,250 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

01388 663738

Email:

sales@modern-rugs.co.uk

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Modern Rugs UK 5 star review on 6th February 2020

148

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to navigate around the website. Quick and easy payment with the added bonus of a discount. Rug arrived well before I thought it would and I’m absolutely chuffed to bits with it. My son loves it too, he loves rolling on it as it’s so soft. All my guests have commented on how nice it is, how the colour is lovely and when I tell them the price they can’t quite believe it. 100% recommended. If I ever need another rug I will definitely order from Modern Rugs UK again.”

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Posted 5 years ago

“Lovely rugs, thought two”

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Posted 5 years ago

“Beautiful carpet exellant quality for the price looks fantastic”

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Posted 5 years ago

“The rug I ordered was even better than what I had imagined it to b.....Thanks modern rugs for your quality and price....definitely a permanent customer now !!!...Mrs Hashmi”

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Posted 5 years ago

“Placed an order in June for a rug which at the time was out of stock. I was made aware that the the stock was due to arrive end of August so I was happy to wait. When end of August came, no communication from the seller to advise when the rug would be dispatched. I made a phone call to them & was advised the Rug is due to arrive on the 30th, & they would ship to me next day for free. Guess what it's now passed 30th August again no communication from seller, I had made another call to them and been advised that the Rug is not in stock until the mid September now. I'm really dissatisfied and disappointed with the service. Im constantly having to chase for updates. Still waiting for my Rug, which shows as in stock online.... hmm.”

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Posted 5 years ago

“The service and delivery was perfect. As was the rug I bought exactly as advertised”

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Posted 5 years ago

“Purchased Manali hallrunner and received today, excellent product and looks fantastic, have now ordered another Manali rug for larger hallway,”

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Posted 5 years ago

“After various disapointments with rugs (cheaper) Ihad odered from other companies. I tried Modern Rugs UK . Prompt delivery . Excellant value for my money . I am really pleased the quality . Will definitley be using Modern Rugs UK again. Excellent customer service and delivery.”

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Posted 5 years ago

“Excellent rug just as it looked and described on website. Very good and prompt delivery . Definitely reccommend .”

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Posted 5 years ago

“Found the rug was much darker than the picture...was going to return but the cost was £19.95 to return....”

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Posted 5 years ago

Thanks for taking the time to leave a review. We will review the pictures online and improve the colour matching is as close as possible. A return for a rug of that size should cost just £8-£12 with MyHermes

Posted 5 years ago

“Really great - looks pretty good on my roof terrace”

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Posted 5 years ago

“Ordered the green palm leaf rug and it arrived in timely manner and looks great, lovely and soft with great colour.”

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Posted 5 years ago

“I’m so pleased with my rug, it’s thick, soft and so comfortable to walk on. It’s amazing quality for the price. It arrived quickly and efficiently as well.”

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Posted 5 years ago

“Very pleased with my rug ,more so with it being reversible,Well made and good finishing”

Modern Rugs UK 5 star review on 30th August 2019

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Posted 5 years ago

“The rug I bought is just right for my living room it is lovely and I'm very pleased with the quality.”

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Posted 5 years ago

“Beautiful quality rug. I had seen similar elsewhere and wasn’t impressed with the pile. This rug is excellent, looks good and feels great”

Modern Rugs UK 5 star review on 29th August 2019

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Posted 5 years ago

“Really pleased the quality and design of the rug. Customer services were also quick to respond when we had any queries.”

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Posted 5 years ago

“Rug is very nice and is exactly as described but has a small snag on the edge. I did send an email but didn't get a response.”

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Posted 5 years ago

“Huge choice for all budgets, top quality, fast delivery. What's not to like!”

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Posted 5 years ago

“Fantastic site with so much choice. The rug I ordered was received quickly. Really nice design and great value for money. I will definitely buy from Modern Rugs UK again”

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Posted 5 years ago

Modern Rugs UK is rated 4.6 based on 2,250 reviews