Modern Rugs UK Reviews

Name: Modern Rugs UK
Rating: 4.56

4.6 Rating 2,250 Reviews

90 %

of reviewers recommend Modern Rugs UK

4.6

Based on 2,250 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

01388 663738

Email:

sales@modern-rugs.co.uk

Write Your review

Tell us how Modern Rugs UK made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Modern Rugs UK 5 star review on 6th February 2020

148

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A bit thin but the colour suited so kept it”

Helpful Report

Posted 5 years ago

“OK thanks Sent”

Helpful Report

Posted 5 years ago

“Quick delivery, good price.”

Helpful Report

Posted 5 years ago

“Excellent communication and fantastic prices”

Helpful Report

Posted 5 years ago

“Good polite service even after I had to cancel my order having first picked the wrong design and then reordering another design plus delivered on time thank you”

Helpful Report

Posted 5 years ago

“Great quality speedy delivery”

Modern Rugs UK 5 star review on 23rd December 2018

Helpful Report

Posted 5 years ago

“Bought from you before. Rug true to picture and description. Looks great in front of our logburner and texture and design perfect if any stray embers land on it.”

Helpful Report

Posted 5 years ago

“Probably the worst customer service I have came across in the whole interior design industry. Poor information and rude staff.. they don’t even know what they are selling. Website totally misleading and delivery times are NOT as shown near the product. Still waiting for a rug which has 1 week lead time and now it’s 2 month. No information about that unless I don’t call to ask. We had a problem with the billing and NO help at all. My experience couldn’t be worse. It’s a shame because the website has a lot of potential but probably the owner doesn’t really care much about customer service.”

Helpful Report

Posted 5 years ago

“Good quality rug,arrived quickly.”

Helpful Report

Posted 5 years ago

“Love my new rug, a style I could only get from one other retailer at a fair amount more than I paid.”

Helpful Report

Posted 5 years ago

“Modern Rugs were very efficient and the rug was sent well packaged and in double- quick time. The pattern is superb.”

Helpful Report

Posted 5 years ago

“Lovely rug at great price”

Helpful Report

Posted 5 years ago

“plenty of choice for all budgets fast reliable service and delivery”

Helpful Report

Posted 5 years ago

“Very quick, reasonably priced. Excellent service and would use again.”

Helpful Report

Posted 5 years ago

“Beautiful rug, lovely quality. Fast service. I would definitely use this company again. Thank you very much.”

Helpful Report

Posted 5 years ago

“Very good service”

Helpful Report

Posted 5 years ago

“They sent a rug - right colour wrong pattern - I sent an email about this. No apology for wrong pattern - Modern Rugs said I could parcel rug up and pay to have it sent back to them. I would be held responsible if the rug went missing and when they received it the would consider an exchange. At £319 for rug - toouch hassle. I kept their choice off rug!”

Helpful Report

Posted 5 years ago

“the rug looks just as on the pic, good quality.”

Helpful Report

Posted 5 years ago

“Good quality rug delivered on time.”

Helpful Report

Posted 5 years ago

“Website description was accurate, quality good and arrived very quickly..”

Helpful Report

Posted 5 years ago

Modern Rugs UK is rated 4.6 based on 2,250 reviews