Modern Rugs UK Reviews

Name: Modern Rugs UK
Rating: 4.56

4.6 Rating 2,250 Reviews

90 %

of reviewers recommend Modern Rugs UK

4.6

Based on 2,250 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

01388 663738

Email:

sales@modern-rugs.co.uk

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Modern Rugs UK 5 star review on 6th February 2020

148

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am very pleased with the quality of the rug and the fact it is tailor made for the space. It is a very reasonable price for the quality and the service and the fact that it really is exactly what i wanted. I had a live chat with a team member first who advised which product to go for.”

Modern Rugs UK 4 star review on 15th June 2019

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Posted 5 years ago

“Good value for the cost”

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Posted 5 years ago

“Really pleased with the rug and the service.No problems at all.”

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Posted 5 years ago

“Fabulous rug, delivered when stated .....very happy”

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Posted 5 years ago

“Fast delivery and good packaging. The rug is absolutely stunning, exactly how I hoped. Very pleased with the experience.”

Modern Rugs UK 5 star review on 13th June 2019

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Posted 5 years ago

“My rug is funky, furry orange and as soft as orange mousse. You just have to walk on it with bare feet. Lovely. Would recommend Modern Rugs UK to anyone.”

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Posted 5 years ago

“Great price and fast delivery. Bought two Aga hug rugs with the sheep design. They are perfect for our new kitchen and much admired by visitors!”

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Posted 5 years ago

“The quality of the rug we purchased is first class and the service was extremely efficient. Would highly recommend this company.”

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Posted 5 years ago

“I was kept up to date every step of the way. From ordering to delivery the service was exceptional. The rug exceeded all expectations. The quality is superb”

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Posted 5 years ago

“Great service and really pleased with the rug. Looks exactly the same as in the online photographs.”

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Posted 5 years ago

“Looks cheap, I returned it.”

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Posted 5 years ago

Thank you for taking the time to leave us a review. We're very sorry to hear you are not happy with the rug purchased. We are constantly working to improve the information available to customers on our website prior to purchase. We do have over 25,000 different rugs available to purchase on our website. If you would like advise or help on an alternative rug, please contact us at sales@modern-rugs.co.uk or by phone on 01388 663 38 and we will be more than happy to assist you with this. Best Regards, Modern Rugs Team

Posted 5 years ago

“Very good customer service letting me know when the rug would be delivered. The Rug is good quality and a very good price”

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Posted 5 years ago

“I love my new rug it looks nicer than the picture.”

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Posted 5 years ago

“Very good product, great quality and excellent service. Thank you”

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Posted 5 years ago

“Once it eventually was back in stock the rug arrived promptly and I love it”

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Posted 5 years ago

“Love it really good quality”

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Posted 5 years ago

“Excellent quality product with a great price and service to match.”

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Posted 5 years ago

“I bought the rug for our bathroom so i could stand on it when getting out of the shower. It is non-slip, and prevents water dripping on the the floor. This rug is also washable which came in handy when the cat peed on it! Perfect for our home.”

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Posted 5 years ago

“The rug looks good but the finishing is very disappointing the fluff is always coming off and after trying to rub some juice of the rug which my baby dropped it left a bald patch :( really really bad finishing especially with the price I paid for £409 so I’m really disappointed but the rug itself is pretty.”

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Posted 5 years ago

Good Morning, Thank you for taking your time to leave a review. The rug you have purchased from us is made with a Wool pile. Wool is a natural material from an animal which sheds, therefore shedding on a wool rug is unavoidable; it is a natural characteristic of the material. Pile shedding is most noticeable in the first few months of use and does gradually lessen over time. With regards to the cleaning, rugs should never be rubbed but blotted. The cleaning instructions are provided on the label on the reverse of your rug, however our friendly customer service team are available to contact for further advise should this be needed. Overall, we are pleased to hear that you are happy with the look of your rug. If you need any further assistance please do not hesitate to contact us. Best Regards Modern Rugs

Posted 5 years ago

“The rug is perfect and just as expected. Great size and looks great. Doesn't seem to lift easily even though it's on a wooden floor. Had a few issues with the delivery company used by Modern Rugs UK however they were very helpful and sorting out the issue.”

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Posted 5 years ago

Modern Rugs UK is rated 4.6 based on 2,250 reviews