Modern Rugs UK Reviews

Name: Modern Rugs UK
Rating: 4.56

4.6 Rating 2,250 Reviews

90 %

of reviewers recommend Modern Rugs UK

4.6

Based on 2,250 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

01388 663738

Email:

sales@modern-rugs.co.uk

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Modern Rugs UK 5 star review on 6th February 2020

148

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought a second one! Beautiful. And great service too.”

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Posted 5 years ago

“Lovely rug, looks just like the photo. Good value for money too.”

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Posted 5 years ago

“Great to deal with.....quick despatch & well packaged.”

Modern Rugs UK 5 star review on 27th December 2018

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Posted 5 years ago

“Nice rug, good price, quick delivery. This is the third rug we got from them for different rooms and i would definitely look to them first if we want to buy another.”

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Posted 5 years ago

“Different colour to what was in the picture”

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Posted 5 years ago

“Lovely rug, arrived with no problems”

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Posted 5 years ago

“Lovely thick rug”

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Posted 5 years ago

“Lovely rug and good quality too. Defo recommend it!!”

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Posted 5 years ago

“Great delivery time and high quality products for a reasonable price”

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Posted 5 years ago

“Fab service, fab rug, fab price”

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Posted 5 years ago

“Very good value. All as promised”

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Posted 5 years ago

“Waited in all day. Rug had fault/hole in it. Told firm and sent photos. They said was not faulty. Would have to return at own cost. Explained consumer rights to them. Their solution was to collect rug one day then deliver a new one on another day? 3 whole days waiting in just before xmas! Have cut my losses and will not buy from this firm again. Had used them this second time as was replacing the same rug we had bought last year. So we knew the rug did not `shed`.”

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Posted 5 years ago

“Rug colour was not similar to website photograph. No free returns. Had to complain and send images for them to agree to collect for free and refund.”

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Posted 5 years ago

“Good website. Reasonably priced product”

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Posted 5 years ago

“Great quality rugs at good prices. Quickly delivered too!”

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Posted 5 years ago

“Lovely pattern and colour,but it rides and I can’t straighten it.”

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Posted 5 years ago

“The rug is great and good quality but it was not available for 3 months when ordered and this was not made clear on the website.”

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Posted 5 years ago

“This is the second time I have bought from Modern Rugs. They have a good range of products at reasonable prices, their descriptions are accurate and their delivery is good.”

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Posted 5 years ago

“So lovely 😊”

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Posted 5 years ago

“I was extremely happy with the service provided from the enquiry to the order and delivery. I emailed to say a big thank you to Alison in Sales for her assistance with the order.”

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Posted 5 years ago

Modern Rugs UK is rated 4.6 based on 2,250 reviews