Modern Rugs UK Reviews

Name: Modern Rugs UK
Rating: 4.56

4.6 Rating 2,250 Reviews

90 %

of reviewers recommend Modern Rugs UK

4.6

Based on 2,250 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

01388 663738

Email:

sales@modern-rugs.co.uk

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Modern Rugs UK 5 star review on 6th February 2020

148

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent rug quality and price. Very speedy delivery. Only slight criticism is that i planned on delivery being 5 to 7 day's as per website but got email to say earlier when we were away. Sorted it out on the phone but luckily checked tracking to find again it was going to be delivered a day earlier again so another phone call to sort. If i hadnt checked tracking and took their word on delivery date we would still have been away and it was a large rug.”

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Posted 5 years ago

“I am very pleased with the rug I ordered it arrived very promptly.”

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Posted 5 years ago

“Lovely rug great delivery. Thank you”

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Posted 5 years ago

“Ordered and delivered extremely quick. Lovely quality .definitely will use again”

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Posted 5 years ago

“I recently purchased a lovely silver grey rug to match my stair carpet and curtains.I was very pleased with the quality of the rug and the service provided.I would reccomend Modern rugs UK to anyone.”

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Posted 5 years ago

“Very pleased with my purchase and delivery thereof”

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Posted 5 years ago

“The rug was exactly the colours shown in the picture , delivery was super fast ,very pleased with my purchase .”

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Posted 5 years ago

“Absolutely knock out fantastic rug.”

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Posted 5 years ago

“Not a bit like the image on line.Cheap and nasty and was returned at the cost of £9 by me.Beware!!!!!”

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Posted 5 years ago

Thank you for taking the time to leave us a review. We're very sorry to hear you are not happy with the rug purchased. We are constantly working to improve the information available to customers on our website prior to purchase. We do have over 25,000 different rugs available to purchase on our website. If you would like advise or help on an alternative rug, please contact us at sales@modern-rugs.co.uk or by phone on 01388 663 38 and we will be more than happy to assist you with this. Best Regards, Modern Rugs Team

Posted 5 years ago

“Good product, well priced, prompt delivery”

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Posted 5 years ago

“Great colourful rug. Looks fantastic on our wooden floor.”

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Posted 5 years ago

“Nice rug but was hoping it will be a bit longer In length but can’t really complain as I got it on offer will highly recommend”

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Posted 5 years ago

“I ordered a kitchen mat from Modern Rugs at reasonable price compare with John Lewis etc. The order arrived promptly. The mat is off high quality and I can see it last for years. The only thing is I have also ordered the underlay thing which is off different sizes than the mat itself and need cutting. Otherwise all good.”

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Posted 5 years ago

“Arrived next day looks beautiful in my lounge I love it”

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Posted 5 years ago

“This is a great rug, good quality and looks and feels really good. Easy to order and delivery was straight forward.”

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Posted 5 years ago

“In love with my rug thank you”

Modern Rugs UK 5 star review on 26th March 2019

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Posted 5 years ago

“Very impressed with the fast response to a query I raised about delivery. My rug was delivered very fast, and I am delighted with it. I would recommend the company.”

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Posted 5 years ago

“Excellent service, quick delivery and lovely quality rug”

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Posted 5 years ago

“I love the rug, its good quality and value for money. The only issue was the delay in delivery and lack of communication because i would expect to be contacted if there were delays not waiting for me to ask”

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Posted 5 years ago

“Website was very easy to use and very illustrative regarding products which, when ordered, we received very quickly, thank you.”

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Posted 5 years ago

Modern Rugs UK is rated 4.6 based on 2,250 reviews