Modern Rugs UK Reviews

Name: Modern Rugs UK
Rating: 4.56

4.6 Rating 2,250 Reviews

90 %

of reviewers recommend Modern Rugs UK

4.6

Based on 2,250 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

01388 663738

Email:

sales@modern-rugs.co.uk

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Modern Rugs UK 5 star review on 6th February 2020

148

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Recently bought a rug for my dining room. It is really nice and very expensive looking worth the price i have ordered another one for my living room from modern rugs. I really like their service and quality of the product is excellent. I would highly recommend everyone to purchase with modern rugs.”

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Posted 5 years ago

“My daughter in law found the website and recommended the rug I bought. Quality is great and it’s brought a real focal point to the room. Everyone who comes to the house admires it! Thanks for excellent service. Ps I bought the nomad multi rug”

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Posted 5 years ago

“Love my rug it’s well made and arrived really quickly. Highly recommend this company”

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Posted 5 years ago

“I found Modern Rugs website easy to use the description and photos were very accurate and the delivery time was very quick I would highly recommend this site to other users”

Modern Rugs UK 5 star review on 4th July 2019

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Posted 5 years ago

“Nice big rug and the talk of all the guests.”

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Posted 5 years ago

“Lovely looking rug, even better than the picture. Will not show the dirt because of the different mix of colours. Looks great in my coastal themed holiday let.”

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Posted 5 years ago

“Quick delivery. The package was well wrapped. The rugs were exactly as shown on the website.”

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Posted 5 years ago

“The rug was excellent value for money, arrived within about 3 days of ordering and is exactly as expected. Very pleased overall with service and quality.”

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Posted 5 years ago

“I have bought a lot of modern rugs in the past but this one I am so disappointed with due to its creasing. I did complain at the beginning and was sent info telling me that this was due to storage in warehouse. But it is still the same ! The last resort is to iron it which for health reasons I am unable to do so. I have no complaint about the quality of this rug or any other I purchased in the past from modern rugs. But be aware!!!”

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Posted 5 years ago

Good Afternoon, Thank you for taking your time to leave a review. I am sorry to hear that your experience this time has not been a good one and I would like to look into this further for you. If our guidelines has not helped with the creasing in your rug, please email some further photos to sales@modern-rugs.co.uk where we can look into a possible replacement for you. We would like the opportunity to rectify this for you. Thank you in advance. Kind Regards Modern Rugs Team

Posted 5 years ago

“I have now purchased 2 rugs from Modern Rugs and was very pleased with both. The quality was excellent. Have already recommended Modern Rugs to friends.”

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Posted 5 years ago

“I bought three rugs from Modern Rugs UK and I am so pleased I did as the rugs are so beautiful and really makes my lounge look fabulous. I intend to buy some more as they are so nice and thick and beautiful in colour more than what I expected. Friends came around and wanted to know where I bought them as they are so gorgeous. Definitely buying again.”

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Posted 5 years ago

“Website, the vast range of rugs, ordering, delivery, quality, all 5 stars.”

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Posted 5 years ago

“Very good value for money pleased and quick efficient delivery”

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Posted 5 years ago

“This rug was ordered thinking that it was a latch hook making kit which it was not but it is very beautiful and very colourful”

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Posted 5 years ago

“Loved the style of rug on the website, it was delivered in just a couple of days. Unfortunately I didn't like the rug, the colours were not quite as vivid as the pictures. I returned the product, staff was very cooperative on phone and received quick refund. Cant ask for much more with a retailer.”

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Posted 5 years ago

“Good experience. Ordering was straightforward and products arrived as described. Rug is good quality and we really like it!”

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Posted 5 years ago

“Good efficient service with good communication. Good management of customer expectations with alternatives offered if required. Very impressed with the customer service - and good product too.”

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Posted 5 years ago

“I was so pleased with my patio rug that I bought a second for the hallway as I knew how hard wearing it is and how it doesn’t show the dirt - the patio rug still looks good even though it’s been outside for nearly a year and I haven’t cleaned it yet!”

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Posted 5 years ago

“Nice colour & good quality”

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Posted 5 years ago

“Beautiful rug exactly as described and well worth the cost. Looks great in our lounge and we have had lots of compliments on it. Customer service and delivery 100%.”

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Posted 5 years ago

Modern Rugs UK is rated 4.6 based on 2,250 reviews